Spring 2014

DON'T GAMBLE
WITH SURVEILLANCE

Security and
Risk Management
is No Game

A watchful eye
on large-scale events

Smart Thinking

A Question of
Police Evidence

How to Use

Contents

Contents

01

DON'T GAMBLE WITH SURVEILLANCE

Timothy Compston focuses on the challenges faced by surveillance solutions when deployed in casinos and the wider gaming industry and finds out that regulatory compliance is a key consideration.

02

Milestone IP video technology protects Northern Europe’s largest casio

Money is always changing hands with the thousands of guests to the largest casino in Northern Europe, Casino Copenhagen. And when money is in focus, so is security. Service is also taken seriously at this casino, so they have installed an advanced IP video surveillance platform to ensure the safety of both guests and employees.

03

Security and Risk Management is No Game

The Security Institute provides a comprehensive guide to help gaming organisations of all sizes to optimise their own security and that of their customers.

04

YECONS Technology Solutions specify a Samsung Techwin video surveillance solution for prestigious business centre project.

Samsung Techwin cameras are at the heart of a network video surveillance system installed at Paveletskaya Plaza, one of the most prestigious business centres in Moscow.

05

US Housing Authority in Connecticut Improves Quality of Life with Megapixel Surveillance

The Milford, Connecticut Redevelopment and Housing Partnership is successfully using IQinVision HD megapixel cameras to improve quality of life, increase safety, and streamline administration throughout their extensive housing projects. Valley Communications is the integrator for this growing project.

06

A watchful eye on large-scale events

With less than four months until the Commonwealth Games begins in Glasgow, James Kelly, Chief Executive of the BSIA, explores the vital role played by surveillance cameras in securing sporting events.

07

Chillicothe High School Gets Excellent Results with IQinVision Megapixel Surveillance

Chillicothe High School is located in north-central Missouri. The high school has an enrollment of 605 students, in grades 9 through 12. The 120,000 square foot high school building, complete with spacious classrooms, computer and technology labs, Media center, and gymnasium. The facility also offers plentiful parking areas for students, faculty, and visitors, with a separate parking area available to those attending Gary Dickinson Performing Arts Center events.

08

Smart Thinking

Surveillance Now lead reporter Timothy Compston investigates the impact that the proliferation of tablet and smartphone devices is having on how people view their CCTV.

09

A Question of Police Evidence

Timothy Compston takes a closer look at the way that police forces are deploying the latest CCTV technology to help them to deter incidents and to gather vital evidence.

10

An Eye for Detail

Timothy Compston finds out that there is more than meets the eye to high definition and megapixel IP-based video surveillance.

11

Surveillance Camera Code of Practice

Tavcom, celebrating 20 years as the leading international provider of accredited security systems training, provides a brief overview of the Surveillance Camera Code of Practice.

12

Instant access to HD video from anywhere

New DIVAR IP recorder family with integrated Dynamic Transcoding Technology

13

PRACTICE MAKES PERFECT FOR CCTV

Lead reporter Timothy Compston finds out why the BSIA (British Security Industry Association) has launched a revised version of its landmark Code of Practice for the CCTV Sector.

14

CONSTRUCTING SECURITY WITH RAPIDLY DEPLOYABLE CCTV

Lead reporter Timothy Compston considers the potential of rapidly deployable CCTV towers to have a positive impact on construction site security.

15

RETAIL REALITIES - FACING UP TO INSIDER CRIME

Lead reporter Timothy Compston investigates the way that CCTV is being employed by retailers to push back against the underhand activities of the criminals within.

16

American Dynamics

American Dynamics Gets IP Video Buy In From High-Fashion Retailer Century 21

17

IFSEC 2014 Preview

Special feature on what you can see at IFSEC 2014. Sponsored by Bosch.

Foreword

Welcome to the
Spring 2014
edition of
SurveillanceNOW.

This latest edition of SurveillanceNow looks into Casino Security Surveillance. Our Lead Reporter, Timothy Compston, focuses on the challenges faced by surveillance solutions when deployed in casinos and the wider gaming industry and finds out that regulatory compliance is a key consideration. We also have a special piece by the Security Institute which provides a comprehensive guide to help gaming organisations of all sizes to optimise their own security and that of their customers.

With the Common Wealth Games nearly upon us, James Kelly, Chief Executive of the BSIA, explores the vital role played by surveillance cameras in securing sporting events.

We also have a special feature investigating the impact that the proliferation of tablet and smartphone devices is having on how people view their CCTV. This is an area of great interest to us, and to the industry as more companies are rolling out Apps with Video Management Software.

Tim also takes a closer look at the way that police forces are deploying the latest CCTV technology to help them to deter incidents and to gather vital evidence. With a new role out program recently announced this is an opportune time to see whether this is just another gimmick or a real asset.

There are also case studies from Samsung, Milestone and IQInvision to look out for.

I hope you enjoy the issue. The next issue will be the IFSEC Preview edition.

Henry Lott
Publisher
GMS Business Communications

www.gms-uk.co.uk

NEWS

News

Proximex, Barco Integrate Technologies to Enhance Situational Awareness

Major electronics retailer selects Wavestore technology

AXIS Camera Station release efficient video surveillance made easy

First Security's COMMAND Takes Control

H.264 Main Profile and MJPEG compressions in resolutions up to 3 MP

Servest Secures the Future of Train Travel

Axis Communications Receives Red Dot Design Award

New Panasonic SmartHD 6 Series Domes Now Available

AMG Systems’ Wonderbox Range Integrated with Meyertech FUSION

Emsworth Yacht Harbour gains all weather security with MOBOTIX

New High-Tech System from Chubb Secures Whole Security Spectrum

BSIA launches online guide to simplify the CCTV standards landscape

New Raytec Webinar Training

Axis announces its first 4K resolution camera as part of a new series

VESDA-E Wins Prestigious Good Design Award — Seventh Honor for Xtralis Solutions in the Last Year

Grundig and Wavestore agree technology partnership

Digital Barriers to showcase SafeZone-edge at IFSEC 2014

CriticalArc Introduces SafeZone™ Distributed Command and Control

Proximex, Barco Integrate Technologies to Enhance Situational Awareness

Proximex, part of the Security Products business unit of Tyco (NYSE: TYC), announces the integration of its Surveillint™ Physical Security Information Management (PSIM) solution with the Control Room Management Suite (CMS) from Barco, a leader in enterprise visualization and collaboration.

Under this collaboration, security operators using Surveillint can easily select particular camera sources to be shown in pre-defined areas on Barco CMS-powered video walls and displays. The integration also extends Surveillint’s capacity to fully leverage the “perspectives” concept within the CMS environment, by grouping cameras and other sources that enhance situational awareness in a visually correlated way.

“In mission-critical situations, it’s incumbent upon security personnel to have the most complete information available and be able to show and share that information with others in the security operations center,” says Chatura Liyanage, Group Product Manager for Proximex. “By integrating with Barco’s Control Room Management Suite, we’re now able to give operators a higher level of awareness and visualization of everything that is happening, so they can react faster and collaborate more efficiently.”

Operators can easily share their Surveillint Operations or Video Console by choosing from a set of pre-programmed perspectives which can be loaded to the Barco CMS-powered video wall or display. Sharing perspectives from Surveillint can be performed manually by an operator or triggered automatically based on events as determined by the pre-set business rules and managed through administrator access.

For security operators, the Proximex Surveillint and Barco CMS integration will enhance the decision-making process by increasing situational awareness and shortening reaction times through the sharing of video and Surveillint consoles on a single Barco video wall display, or, across multiple similar displays located remotely. This visual collaboration and integrated display management also reduces training time for security staff and enables bringing in remote experts much faster.

“Barco has been supremely focused on developing technologies that empower customers to share the right visual information at the right time, and our latest collaborative visualization platform accomplishes this objective,” says Suchit Rout, Director - Global Strategic Alliances, Barco. “Through this Strategic Alliance with Proximex, we’ve further enhanced this capability, equipping control room personnel with best-in-class tools to view better, share faster and resolve quicker, in the most efficient way possible.”

For more information on the Surveillint integration with Barco CMS, visit www.proximex.com.

Major electronics retailer selects Wavestore technology

One of Europe’s fastest growing consumer electronics retailers has chosen Wavestore to be at the heart of its video surveillance systems.

Media Markt, Europe's number one consumer electronics retailer, has over 700 stores in 14 countries throughout Europe with a total headcount of approximately 45,000 employees. Media Markt is synonymous with a unique selection of competitively priced brand name products, competent staff, excellent service, a distinctive advertising presence and a decentralized organisational structure. Within the framework of this multichannel strategy, Media Markt is combining the advantages of fixed-location retailing with those of online retailing under the roof of a trusted brand.

Images from Mobotix Q24 360 degree cameras and other fixed and PTZ IP cameras installed at Media Markt stores are recorded and managed by Wavestore’s VMS which includes amongst its list of innovative features, the ability to de-warp the fisheye images captured by 360 degree cameras and simultaneously display them alongside images from other IP security cameras in a user configurable multi-image display. Unique to Wavestore, operators can control a ‘virtual’ PTZ function to track activity while they are viewing the de-warped images and can for evidence purposes quickly and easily save one or a series of video clips from multiple cameras, tracking individuals who enter and walk around a store.

A programmable joystick controller from Wavestore also provides Media Markt staff with the capability to control the view of the de-warped images from the Mobotix Q24 and control other PTZ IP cameras.

Chris Williams, Director of Wavestore, who was invited to attend the recent opening of a new flagship Media Markt store in Barcelona said: “We are naturally very pleased to have been entrusted to provide the video recording solution for one of Europe’s most successful retail brands. It is also great to be associated with a company that shares our philosophy of offering quality products supported by the best possible pre and post sales support.

AXIS Camera Station release Efficient video surveillance made easy

AXIS Camera Station is a complete video monitoring and recording solution for small and midsize installations that takes full advantage of Axis’ leading network cameras and video encoders. The 4.0 release combines easy installation and a new intuitive user interface with powerful features for effective investigation and high definition identification.

Axis Communications, the world leader in network video, today launches a new release of its video management software AXIS Camera Station. With the introduction of AXIS Camera Station 4.0, Axis is setting a new standard for easy and efficient video surveillance.

“Many feature-rich video management systems on the market today are also quite complex to install and use,” says Peter Friberg, Director of System and Services, Axis Communications. “With AXIS Camera Station 4.0 we prove that it is possible for a video management solution to be both powerful – and easy to use. Based on experience from 50,000 installations worldwide and input from installers and users, we have improved the system in many aspects. This launch is a first, important step to really put efficient operation and identification in focus.”

The new release includes a setup wizard with automatic camera discovery which guides the user through every step of the configuration process. This allows for the system to be up and running within minutes.

The user interface of AXIS Camera Station has been re-designed with focus on ease-of-use and intuitive operations for key areas such as live view navigation, event configuration and video investigation.

With AXIS Camera Station 4.0, Axis introduces Extended Smart Search. By simply defining an area of interest the user can search through vast amounts of high definition video in just seconds for quick investigation and retrieval of evidence. The new Extended Smart Search function is based on AXIS Video Content Stream technology – a technology where certain information in the images is captured by the camera and sent as a separate stream together with the video and audio files.

AXIS Camera Station allows the user to take full advantage of Axis’ market-leading network cameras and their capabilities, such as 360º overview recording with client de-warping, multi-view streaming, Axis Corridor Format, H.264 compression and advanced camera-based video motion detection providing high definition video for identification even if bandwidth and storage is limited.

Further features of AXIS Camera Station 4.0 include:
• 64-bit server and client architecture to increase performance and robustness
• Advanced video motion detection, VMD 2.1, is automatically installed and configured in the camera as part of the setup
• Drag and drop for quick navigation to cameras to show video on selected screens
• Instant replay allows the operator to navigate from live video to replay the same incidence over again
• Support for AXIS A1001 Network Door Controller
• Events can be manually triggered from live view and used to for example open/close doors, switch on/off lights
• Extensive multilingual support for English, French, Italian, German, Spanish, Polish, Russian, Korean, Japanese, Chinese, Swedish, Danish, Turkish, Arabic and Persian.

The new AXIS Camera Station 4.0 is available as a trial version from www.axis.com/products/cam_station_software/index.htm.

First Security's COMMAND Takes Control

First Security, powered by Interserve, has launched its latest innovation in incident management. Developed in partnership with Vocal Ltd, a specialist in global communication platforms, COMMAND is a web-based system for risk and incident management, business continuity and escalation.

Built on a powerful communication platform, COMMAND brings incident management within the security industry into the 21st century.

The online tool is built around client processes, and is tailored to specific incidents to ensure the correct steps are taken at the right time, and that details of incidents are communicated to the right people, allowing the security team to concentrate on the physical aspect of managing the incident.

The communication platform allows messages to be sent automatically to various recipients via multiple channels at any step of the process, recording all details, including deliveries and responses, to ensure correct procedures are followed and audit trails are in place.

COMMAND also allows data to be kept for full audit and review reports, management of business continuity plans, and mapping of assets and evacuation points.

John Briggs, operations director for First Security, said: “COMMAND allows the security team to focus on managing the incident. The system makes sure that the correct processes are acted upon at the time of an incident, capturing the right information and communicating it to the right people, in a timely and effective manner.

“Partnering COMMAND with manned guarding delivers an intelligent and responsive service that protects people and properties.”

www.interserve.com
www.first-security.co.uk

H.264 Main Profile and MJPEG compressions in resolutions up to 3 MP

IQinVision, market leader in high-performance HD megapixel IP cameras, today announced the release of the IQeye R5 Series of bullet cameras.

The R5 Series bullet cameras are full-featured, multi-megapixel H.264 Main Profile indoor and outdoor cameras. With support for up to 3MP resolution, these versatile cameras provide multiple, individually-configured H.264 and simultaneous MJPEG streams.

Featuring on-camera storage and built-in IR, IQeye Bullet cameras are perfect for retail, commercial, city and transportation applications. Additional noteworthy camera features include 30 fps @ HD720p and HD1080p; 20 fps @ 3 MP; and IP66 outdoor enclosures.

Applications available for the new IQeye Bullet include IQfinder, IQmanager, IQevent, IQanalytics, and Direct-To-Storage. This camera line is backed by the IQinVision best-in-industry warranty of three years.

“The new bullet cameras really round out our product offering nicely,” said Rob Ledenko, IQinVision EVP and VP of Sales and Marketing. “They are versatile, high performance cameras, and they’re priced to be a competitive fit for a wide range of market applications.”

www.iqeye.com

Servest Secures the Future of Train Travel

Facilities management provider Servest Group has been chosen by Balfour Beatty as the security partner for the Plumstead to Abbeywood joint Network Rail and Crossrail project.

The two-year project will see Servest Security provide unique mobile CCTV solutions, manned guarding, and mobile patrols to provide comprehensive security coverage to the two-mile route in south-east London. The project works include the installation of two new overhead electrified Crossrail lines, modifications to several bridges and a major remodelling of Abbey Wood station in addition to the creation of a new Crossrail platform.

Servest Security has considerable experience protecting Crossrail projects having worked with the company for several years. The company has designed a bespoke security package for the ever-evolving and complex needs of the Crossrail project.

Crossrail is currently the largest construction job in Europe, and the biggest infrastructure project ever undertaken in the UK. See the Crossrail project in action at www.youtube.com/watch?v=ZrnvYMTscDI

Axis Communications Receives Red Dot Design Award

Axis Communications has been honoured with the Red Dot Design Award for its AXIS P5415-E PTZ Dome Network Camera featuring an innovative design allowing it to blend in seamlessly with its environment. With its origins dating back to 1955, the Red Dot Design Award ranks among the most renowned design competitions in the world.

Axis Communications, the world leader in network video, has received the prestigious Red Dot Design Award for the innovative design and shape of its AXIS P5415-E PTZ Dome Network Camera enabling it to become at one with a wall surface and to blend in with a building. The camera can be installed directly on a wall surface without the need for a mounting arm. A built-in bracket eliminates the need for a separate mounting accessory and makes installation easier and quicker while providing significant cost savings.

The AXIS P5415-E PTZ Dome Network Camera met the Red Dot Design Award jury’s criteria of degree of innovation, functionality, formal quality, ergonomics, durability, symbolic and emotional content, product periphery, self-explanatory quality and ecological compatibility. Some 4.815 products were submitted in 23 main categories and have been evaluated by the international jury comprising 40 renowned designers. Following today’s award announcement, the AXIS P5415-E will be put on display in the Red Dot Design Museum in Essen, Germany.

“The AXIS P5415-E offers an innovative design and shape that not only appeals to architects and designers, but also makes the camera installation reliable and cost-effective,” says Erik Frännlid, Director of Product Management, Axis Communications. “This prestigious design award win underlines the innovation power of Axis Communications as we strive to provide smarter and safer solutions to our customers.”

The camera’s integrated sunshield can be removed and repainted to match the colour of the mounting surface. The inner values of the AXIS P5415-E boast a powerful 18x optical zoom and full HDTV 1080p resolution for detailed video surveillance. The camera’s pan/tilt system is extremely durable and highly efficient since there are no mechanical parts such as belts or gears. A secure and user-friendly web interface allows for convenient remote configuration of the AXIS P5415-E. Suitable for operation under temperatures ranging from -20°C to +50°C, the camera supports Power over Ethernet (PoE) removing the need for extra cabling.

With its direct drive pan/tilt system, the AXIS P5415–E is a reliable, low-maintenance PTZ Dome network camera. Its very light sensitive image sensor enables it to provide high quality video in low light situations. At night, its day/night functionality allows it to make use of infrared light from available light sources to produce high quality black and white video.

www.axis.com/products/p54_series/

New Panasonic SmartHD 6 Series Domes
 Now Available Through Pro-Vision Distribution

Pro-Vision Distribution, the UK distributor of branded CCTV and access control equipment, is pleased to announce that it can now offer customers Panasonic’s new SmartHD 6 Series domes.

The 6 Series range is available in both HD – 1280x720 and Full HD - 1920x1080 pixels. There are three variants – internal, internal vandal-resistant and the external vandal-resistant versions which conform to IP66.

Simon Davies, Internal Sales Manager for Pro-Vision told us, “Panasonic’s latest SmartHD 6 Series domes feature FSDR (Face Super Dynamic Range) technology that ensures clear facial images which is particularly useful for domes in retail applications. And their VIQS (Variable Image Quality on Specified area) provides the option to record up to eight pre-defined areas of an image in high-resolution with the remainder of the image in a lower resolution. This delivers a smaller file size that takes less bandwidth - which is best practice on any IP network.”

Simon continued, “The true day night IR LED domes deliver 60fps for smooth motion of critical applications. With Panasonic's Enhanced Super Dynamic and Adaptive Black Stretch technology the 6 Series provide an impressive 130dB wide dynamic. Other features include multiple H.264 streams, provision for dual SDXC memory recording, video motion detection, privacy zone masking, fog and super chroma compensation. All the domes are supplied with 2.8 – 10mm varifocal lenses and are 12vDC or PoE.”

The technical data sheets of the SmartHD 6 Series domes can be found on the 
Pro-Vision website www.provision-cctv.com

AMG Systems’ Wonderbox Range Integrated with Meyertech FUSION Core Solar VMS

AMG, the British manufacturer of CCTV transmission solutions and sophisticated 5 Megapixel cameras, have entered an agreement with technology partner Meyertech Ltd. The agreement will see AMG’s Wonderbox - a series of ruggedised Ethernet switches launched in 2013, integrated with Meyertech’s FUSION-Core-Solar Video Management software (VMS).

Ben Nelson, Technical Support Team Leader at Meyertech, says, “Overall, the WonderBox integrates seamlessly into Meyertech’s FUSION-Core-Solar Video Management software (VMS). FUSION-Core-Solar already provides significant advantages as a standalone product, but when combined with the Wonderbox; its potential capabilities expand exponentially. Third party analogue camera control can be achieved via the ONVIF interface direct from FUSION, and the number of different network interfaces on the WonderBox (Fibre, Ethernet, and RS-422/485) makes it a very flexible and powerful camera interface unit. The combination of Meyertech’s FUSION-Core-Solar and AMG’s WonderBox has helped bridge the divide between IP and analogue systems.”

Sara Bullock, Sales & Marketing Director of AMG Group, says, “We are delighted with Meyertech’s decision to incorporate the Wonderbox range with their existing FUSION-Core-Solar Video Management System. FUSION is an IP platform which also has the facility for analogue outputs and with this flexibility, provides a huge amount of customizability for the client. This approach allows you to retain existing analogue equipment alongside new ‘IP’ cameras/devices within the same network, dramatically reducing infrastructure requirements and capital expenditure on hardware for new systems. With the integration with our own Wonderbox range, another step has been taken in bridging the IP-analogue gap, particularly in the ITS sector.”

For more information about AMG’s products, contact sales@amgsystems.com or visitwww.amgsystems.com.

Emsworth Yacht Harbour gains all weather security with MOBOTIX

Switchnet upgrades security with innovative wireless connectivity to help protect guests, staff and property at family run site

MOBOTIX AG, a leading manufacturer of digital high-resolution, network-based video security systems has released details of a successful project at Emsworth Yacht Harbour (EYH) situated at the northern end of beautiful Chichester Harbour. The solution designed, installed and maintained by Switchnet combines day and night site monitoring, and wireless connectivity to reduce complexity and improve reliability.

Located within a short walk of Emsworth town on the South coast of England, the Harbour features 227 berths arranged on five pontoons complete with a Groves crane, a WISE boat parker and a 50 tonne travel hoist to allow the harbour to move boats to a hard standing for up to 200 boats.

EYH is a family owned business that prides itself on delivering professional services and facilities within a secure site. As part of its on-going policy to protect its guests and their property, Neil Brooke, Harbour Manager contacted Switchnet, a highly experienced MOBOTIX partner to suggest an upgrade to its legacy analogue CCTV, “Switchnet came highly recommended and understood the issues we had around running cables around the site so offered us a clever solution which also allowed us to improve our internet access for guests.”

Switchnet designed a simple, high-speed Wireless network that would provide a reliable method for connecting the new MOBOTIX high resolution CCTV cameras, motion sensors while also providing free internet access for guests. By utilising high resolution MOBOTIX technology, all key areas of the site are covered by just three cameras. With each unit offering a 66 Ingres Protection rating, the cameras require no heaters or protective covers to ensure reliable operation in any type of weather or temperature.

“The team from Switchnet carried out the site survey and installed the system, they then trained us how to use it and from that day onwards, it has just worked flawlessly,” explains Neil, “The cameras are incredibly unobtrusive and the staff can quickly check the site from any internet connected PC with the right login and password – for us, it is just simple and effective.”

The quality of the images provided by the MOBOTIX system allows for number plate recognition and the footage from the site is archived on a resilient Overland storage server. The MOBOTIX cameras also provide a visual guide to weather conditions for prospective visitors to the Harbour. Images from the MOBOTIX systems can be viewed via www.emsworth-marina.co.uk/webcam.aspx

New High-Tech System from Chubb Secures Whole Security Spectrum

A new high-technology security system from Chubb Fire & Security, including fingerprint readers, has been installed at the European base for Spectrum Brands, the manufacturer and marketer of household products including Russell Hobbs, Remington, Tetra and Varta. Chubb, a leading provider of electronic security and fire safety solutions for business and industry, is a part of UTC Building & Industrial Systems, a unit of United Technologies Corp. (NYSE: UTX).

With its existing guarded solution only providing security from 7 a.m. to 7 p.m. each day, Andrew Streets, Director and Company Secretary was looking at ways of protecting the site around the clock.

The requirement was for staff to be able to safely gain building access, 24 hours-per-day, seven days-per-week, with a monitoring system in place to ensure their safety while on site in Failsworth, near Manchester. An access control system with fingerprint recognition technology was installed at the main gate and a remotely-monitored Closed Circuit Television (CCTV) system was installed throughout the site. Should a physical response be required, security officers would immediately be dispatched.

According to Streets, Chubb won the contract based on the quality of their submission, and their ability to specify, install and maintain the systems proposed.

“Considering the complexity of the installation, it was completed very smoothly,” Streets said. “So far, the feedback from staff has been very positive, with everyone feeling at ease with the new system and comfortable with the level of security it provides.”

Spectrum Brands' products are sold by the world's top 25 retailers and are available in more than one million stores in approximately 140 countries.

www.chubb.co.uk

BSIA launches online guide to simplify the CCTV standards landscape

From British Standards to IEC, Cenelec to the Government’s new Code of Practice, the world of CCTV standards can be a complex one to navigate. For CCTV companies, understanding how this ever-changing standards landscape affects their business can be a daunting task.

With this in mind, the British Security Industry Association (BSIA) has produced a simple ‘standards map’ to provide a useful overview of the standards landscape, as well as basic details of the various bodies that are involved in development of the British, European and International standards that impact the whole of the UK’s CCTV sector.

Available online as an interactive PDF incorporating expandable subject headings, the standards map also provides CCTV companies with a snapshot of how they themselves can influence the development of future standards by becoming involved in the various standards committees operating on UK, European and international levels.

David Wilkinson, Technical Manager at the BSIA, comments: “Knowing what standards are in the pipeline and how they will impact on their business is a key reason why many BSIA members choose to get involved in standards development, through the BSIA and its position on various standards working groups.

“In fact, in a recent survey of BSIA members, the opportunity to become involved in developing standards was cited among the top three benefits of membership, with 100% of respondents from the CCTV section expressing high levels of satisfaction with the BSIA’s work in this arena.”

Simon Adcock, Chairman of the BSIA’s CCTV section, adds: “This map gives non-BSIA members an idea of the complex world of standards development that affects their business, and also illustrates the key role played by the BSIA in coordinating the industry’s response to new standards and codes of practice.”

A more complex version of the standards map is also available exclusively to BSIA members, containing more detail about the current status of standards in progress, including in-depth information regarding comment reviews and the results of BSIA member consultations. Updated every quarter, this document ensures that members are kept fully informed about the work conducted on the industry’s behalf.

A copy of the simplified standards roadmap can be downloaded from the BSIA’s website http://www.bsia.co.uk/cctv/cctv-standards and BSIA members can access the full version via the Members’ Area of the site http://www.bsia.co.uk/bsia-members-area

A video of the BSIA’s Technical Manager, David Wilkinson, discussing the standards map is available to view on the BSIA’s YouTube channel.

To find out more about the BSIA and its work in standards development, visit www.bsia.co.uk

New Raytec Webinar Training

Introducing SPARTAN - Lighting for Hazardous Areas

Raytec have released details for their first free webinar of 2014: ‘Introducing SPARTAN - Lighting for Hazardous Areas’.


With the launch of Raytec’s SPARTAN hazardous area LED floodlights, this webinar session explores the latest advances in hazardous area lighting, and how they revolutionise the way we design, install and maintain lighting in these environments.

The session is led by Barry Thompson, Head of Raytec’s Hazardous Area Division. It will look in-depth at SPARTAN’s unique design features and how they deliver huge energy and maintenance cost savings in environments such as oil & gas on-shore/off-shore, petrochemical, pharmaceutical, food processing and various dust atmospheres.

This session will run twice on Thursday 10th April at:

09.00 British Summer Time 
(10.00 Central European Daylight Time/ 14.00 Central Asia Standard Time)
and
16.00 British Summer Time 
(08.00 Pacific Daylight Time Americas/ 11.00 Eastern Daylight Time Americas/ 
17.00 Central European Daylight Time)

Please note: This webinar has an AM and PM session. To participate and reserve your place, please email marketing@rayteccctv.com stating which session you wish to register for.

Axis announces its first 4K resolution camera as part of a new compact bullet-style series

The AXIS P1428-E Network Camera is the top-of-the-line model in the compact AXIS P14 Series. With 4K technology, it offers the latest generation of HDTV standards and features a resolution four times higher than HDTV 1080p. The new AXIS P1428-E is ideal for overlooking large areas like parking lots and public squares while also being able to capture fine details.

Axis Communications, the world leader in network video, today announces its first 4K resolution camera, AXIS P1428-E. The 4K standard is defined and approved by the International Telecommunication Union (ITU) and offers a video resolution of 3840 x 2160 pixels at 30 frames per second.

The AXIS P1428-E Network Camera is the top-of-the-line model in the compact AXIS P14 Series, designed for outdoor and demanding indoor environments. The AXIS P14 Series consists of seven network camera models ranging from HDTV 1080p to 4K allowing customers to select the camera that best meets their specific requirements and budget, offering efficient and reliable video surveillance in any environment. The new AXIS P1428-E offers a number of value adding features such as remote zoom and focus, a built-in slot for micro SD/SDHC/SDXC memory cards and I/O connectors for interfacing with external devices.

“Simply put, 4K offers four times the resolution of HDTV 1080p. It is an established industry standard both in motion picture production and for consumer displays with a dramatic pace of market penetration. Now it's time to make use of this new technology also in video surveillance,” says Erik Frännlid, Director of Product Management, Axis Communications. “An important factor in the development of this first Axis 4K camera was to bring the new industry standard into a product series intended to be implemented into practical use from day one. Initially, it is likely that most customers will be using a standard HDTV monitor. 4K makes it possible to enhance any portion of the screen without losing details. To manage bandwidth consumption, users can view the live video stream in HD 1080p and take advantage of 4K recordings for forensic purposes.”

Axis was among the very first companies to introduce HDTV network cameras in the surveillance market. The introduction of the 4K technology into our product portfolio is a natural step in the journey to respond to customer demand.

The AXIS P1428-E Network Camera with 4K resolution is planned to be available in Q3 2014 through Axis’ distribution channels.

VESDA-E Wins Prestigious Good Design Award — Seventh Honor for Xtralis Solutions in the Last Year

Dublin, IRE — 2 June 2014 — On the heels of awards at major government trade shows in the USA and Russia, VESDA-E by Xtralis recently won a prestigious Good Design Award at the 2014 Good Design Festival in Sydney, Australia. Presented by Good Design Australia, the award was announced on May 28 at a gala event as part of the 2014 Good Design Festival, in association in VIVID Sydney. The awards (formerly the Australian International Design Award), established in 1958 by the Industrial Design Council of Australia, are the country's only national honours that recognise industrial design excellence and innovation. The honour puts VEDSA-E by Xtralis among the world’s very best in design and innovation. Famed director James Cameron won the top award last year for the Deep Sea Challenger submersible, and the 2014 top prize went to a collection of products by renowned industrial designer Marc Andrew Newson, CBE. VESDA-E was recognised in the Commercial & Industrial category, and was the only life safety product to secure the honour.

“At Xtralis we’re used to being recognized for excellence in reliability, performance, and technical innovation, especially in the life safety and security industries,” commented Rajiv Singh, General Manager of Xtralis’ Safety Division. “The Good Design Award is acknowledgement of our prowess in industrial design, which includes form as well as function. VESDA-E is elegantly designed to not only provide the best smoke detection, but also has an outstanding human interface, efficient maintenance and serviceability, as well as excellent connectivity options to provide the earliest of notification of a potential fire threat,” Singh added.

While current-generation VESDA was considered the benchmark for ASD systems, VESDA-E surpasses that with 15x greater sensitivity to smoke and double the longevity, with 8% less power consumption. Unique to fire protection, VESDA-E can quickly add remote monitoring, servicing, and detection capabilities with the addition of bolt-on hardware modules called VESDA Stax, including a version of its award-winning VESDA ECO gas detection solution. VESDA-E offers innovative & easy setup, configuration, remote monitoring, and connectivity options. A first in the industry, VESDA-E can be enhanced with downloadable software applications, called Xapps, which enable new, on-demand monitoring services. Available immediately are DustTrace, DieselTrace, and WireTrace Xapps, to monitor conditions and enable corrective response to take place before threats escalate. VESDA-E can be remotely and wirelessly monitored & managed using an iVESDA mobile app available on IOS & Android mobile devices. iVESDA mobility provides intelligent situational awareness for local & emergency personnel, vastly improving response time and effectiveness.

Learn more about VESDA-E at www.xtralis.com/VESDA-E

Grundig and Wavestore agree technology partnership

Wavestore has announced that its VMS (Video Management Software) is now able to support the Grundig video surveillance camera range.

Following the establishment of a technology partnership, the Wavestore and Grundig technical teams have successfully worked closely together to achieve a high level of integration to allow users, via Wavestore’s video recording and management software, to control, view and record images captured by Grundig’s IP cameras.

“Wavestore’s VMS and Grundig high quality cameras are increasingly being specified for video surveillance projects throughout Europe. The timing could not therefore be better in terms of the two companies working to enable our mutual business partners, consultants, installers and systems integrators to design and implement a truly integrated IP network based video surveillance solution,” said Chris Williams, Director of Wavestore.

One of the major features of the ONVIF Profile S Conformant Wavestore VMS is that it is able to utilise Pull Point notifications to interact with the Grundig cameras’ VMD and alarm features. In addition the Wavestore VMS can simultaneously record images captured by combinations of analogue and IP network cameras and this provides users with the option to deploy Grundig’s latest generation of IP cameras alongside legacy Grundig’s analogue cameras when they are considering an upgrade of an existing system.

Digital Barriers to showcase SafeZone-edge embedded video analytics at IFSEC International 2014

Edge-embedded intrusion detection application that combines exceptional reliability with a uniquely simple automated setup approach and affordability

Digital Barriers will showcase SafeZone-edge, its world-leading edge-embedded intrusion detection application at IFSEC International 2014. By combining outstanding detection reliability with affordability and simplicity, SafeZone-edge offers a genuine alternative to costly and complex server-based intelligent video analysis (IVA) as well as lower cost but unreliable video motion detection (VMD).

With organisations typically facing an underwhelming choice when selecting between video-based intrusion detection systems, SafeZone-edge was designed to specifically address the limitations and compromises of conventional solutions. This started with streamlining the efforts of the installer and operator, by replacing the complex and time-consuming manual calibration of cameras with a fully automated setup procedure. This even includes a unique function that allows multiple cameras to be calibrated in a single step, saving time and offering greater flexibility to installers in their deployments of cameras and analytics at site.

Dave Oliver, Director UK Enterprise Account Sales at Digital Barriers, said: “SafeZone-edge was designed with a ruthless focus on simplicity, refining the product to concentrate on the key features and outcomes that are valued most; practical configuration of the system and reliable detection of intruders.

“A default intrusion detection zone and user-defined scenarios cover typical perimeter security and sterile zone monitoring operations, while setup is streamlined by using a simple scene walkthrough to provide the reference data for automatic calibration of each camera. An advanced analytical engine with automated scene learning enables SafeZone-edge to detect reliably in even the most difficult environments, including adverse weather and variable illumination, as well as adapt to seasonal changes and day/night operation.”

Despite this focus on simplicity and ultra-efficient edge-based processing, detection performance remains uncompromising. SafeZone-edge is one of the very few truly edge-based applications to achieve the highest possible accreditation under the internationally recognised UK Home Office i-LIDS® evaluation scheme. SafeZone-edge is certified as an i-LIDS® approved primary detection system for operational alert use in sterile zone monitoring applications – as well as being an i-LIDS® approved event based recording system for sterile zone monitoring applications.

Dave Oliver added: “SafeZone-edge uses an analytical engine that actually derives from a sophisticated server-based solution, with extensive re-engineering and code optimisation to create an edge-embedded application that runs directly on cameras and encoders. This effort was aided by the decision to develop the initial SafeZone-edge product on the world-leading ACAP open camera application platform from Axis.”

IFSEC International 2014 will feature the latest release of SafeZone-edge, with the innovative multi-camera automated setup feature, enhanced object tracking, expanded thermal camera compatibility, and the option to define multiple scenarios and alarm events on each camera. SafeZone-edge is available through leading value added resellers and distributors, with an affordable and simple pricing approach. It is already presenting system integrators, installers and consultants with a compelling case to re-evaluate their use of IVA and VMD for major projects as well as smaller site installations. In one of the earliest trials, SafeZone-edge reduced the false alarm count at one site from an operationally unviable 10,000+ per week to just one, without loss of detection sensitivity. SafeZone-edge has launched on ACAP from Axis, the world’s leading network camera manufacturer. Daren Lang, Manager - Business Development, Northern Europe from Axis said: “SafeZone-edge is a very exciting solution and a class-leading intrusion detection package that provides Axis camera users with a compelling argument for embedding video analytics at the edge of the network.

This is a great working example of how the Axis Camera Application Platform is evolving. In this case Digital Barriers are using Axis cameras as the platform to deliver a solution that is not only very cost effective but also provides levels of accuracy and robustness that are usually only associated with server-based applications.”

At IFSEC International 2014, Digital Barriers will be exhibiting with Axis Communications on stand E1000. Digital Barriers will also be featuring their RDC intelligent ground sensors and TVI wireless video and alarm distribution platform. These innovative capabilities provide organisations, particularly those in the critical national infrastructure (CNI) domain, with greater flexibility in their security and surveillance operations.

For more information on SafeZone-edge, visit www.digitalbarriers.com/safezone

CriticalArc Introduces SafeZone™
Distributed Command and Control to EMEA

SafeZone represents a disruptive new technology to meet the increased demand for efficient and effective security operations

LONDON, UNITED KINGDOM, 05 JUNE 2014 – CriticalArc, an Australian-based security technology company, has announced the appointment of Darren Chalmers-Stevens to the role of Director, EMEA and the inauguration of its Europe, Middle East, and Africa operations. The expansion marks the launch of CriticalArc’s distributed command and control solution, SafeZone, to the region.

Utilised by universities across Australia and Asia, CriticalArc’s SafeZone meets the challenges of efficiently managing everyday security operations through to full-scale emergencies across large and geographically dispersed facilities. Through unparalleled situational awareness, SafeZone enables security and safety teams to coordinate a response to incidents quickly and efficiently. The intuitive SafeZone app makes it easy for employees to summon security or safety assistance via a simple tap on their phone, so allowing security personnel to pinpoint their exact location.

By sharing the location of officers’ smartphones and tablets, SafeZone saves security personnel the vital minutes often wasted trying to locate colleagues by conventional means such as phone and radio. In the event of an incident, the entire security team can access a map displaying the locations of dispersed personnel. Targeting and distributing information to the right people at the right time, supervisors assign a response according to both geographical location and specialist skill, such as first aid. Empowering security personnel with the intelligence to make informed decisions, SafeZone provides complete visibility of incidents and the location of colleagues at all times as events unfold.

Darren Chalmers-Stevens, CriticalArc’s director for EMEA, added: “With SafeZone, control room and field responses become accurate, timely, and informed. Empowered decisions can be made based on improved situational awareness.”

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Casino Feature by Tim Compston

DON'T GAMBLE
WITH SURVEILLANCE

Timothy Compston focuses on the challenges faced by surveillance solutions when deployed in casinos and the wider gaming industry and finds out that regulatory compliance is a key consideration.

By any measure casinos are one of the most testing environments for video surveillance solutions given their fast moving nature, high customer throughput, and strict regulatory requirements where, in some cases, if video is no longer in operation then the only option is often to close the gaming tables. Given this reality, and the financial and reputational implications if things go wrong, we talk to a range of vendors who are supplying of some of the world's leading venues for a low down on the steps being taken to stack the odds in favour of casinos when it comes to combating the slight-of-hand tactics of the criminal fraternity.

Ready for Regulation

For John Katnic, the vice-president for global gaming at Synectics, any discussion of video surveillance and casinos has to be set against the reality that the thing that weighs most heavily on the minds of today's owners is regulation: "Surprisingly people think that it is just to do with keeping thieves from stealing money but actually the primary driver, unlike many other businesses, is to meet the demands of regulatory bodies. There are all kinds of reasons why the regulators are there, such as preventing money laundering, but it is the regulators that largely set the terms on the frames per second, what the quality of video should be, how long you keep that video for, what you need to be able to see on any given table or cash room."

Offering the benefit of his world-wide experience, Katnic stresses that regulation can vary widely from jurisdiction to jurisdiction - there isn't a 'one size fits all' check-list: "There are places in Asia like Cambodia where the restrictions are quite lax whereas only an hour away by plane, in Singapore, you can find the most demanding on the planet." Katnic laments that the multitude of regulatory requirements can often be very expensive for casinos to comply with and that sadly, more often than not, they are written and mandated by people with minimal technical knowledge: "In Las Vegas, for example, there used to be a regulation where you could have no more than eight cameras vulnerable to any single device. They didn't want too many eggs in one basket but to design a system where no single device can cause a failure, or loss of video, from more than eight cameras is, in reality, quite expensive or technologically difficult because there are obviously efficiencies in doing more with less."

Katnic goes on to cite other regulatory examples: "Certain states in the US want you to keep your video for 30 days, other states require seven days. Casinos in the states with 30 days have to spend four times as much on storage as the guys in the states next to them. In the case of Singapore they never want to lose more than a second of video and even for the smartest systems in order to fail over and maintain that tiny margin of error is quite a rigorous technological task."

Changing technology also presents a dilemma for the regulators, says Katnic: "As new technologies come out there is a whole education process that has to take place from the casinos and suppliers back-up to the regulators themselves.” He explains that in the 'old days' when people had analogue cameras it was very simple with a single cable all the way from a camera to a recorder: “There was only one camera going to one VCR. There were a certain set of rules that were easy to enforce. Today with IP cameras there are hundreds or even thousands of them going across a network. You have a completely different set of risks and requirements that didn't exist before. If the network goes down you could literally lose a hundred cameras.” The regulators have slowly come to understand these limitations, confirms Katnic, and the specifications get revised according, however it is an unremitting process.

Measuring the MarketrnTalking to Jon Cropley, principal analyst for video surveillance at IHS, for his take on the sector, Cropley confirms that IHS treats casinos and gaming as a single category: "This encompasses quite a broad spectrum of establishments from big and small casinos to amusement arcades." To give some idea of the value of this business to video surveillance vendors, Cropley points to a figure annually of over $400 million which was quoted in the 2012 World Video Surveillance Report: "Our research suggests this amount is growing a little slower than the video surveillance market as a whole. This is largely due to the popularity of on-line gaming and betting." Regarding growth hotspots, from a geographical perspective, Cropley reckons that Asia is the fastest moving at the moment.

Drilling down to what is happening with casinos, Cropley points out that, historically, they have tended to be recognised as fairly conservative in their approach to video surveillance: "They have strict procedures on how they do things and because of that they have been slow to change." He feels, however, that - especially in the case of the big casinos - they are now adopting some of the more advanced surveillance products: "These need to be very reliable because they are used so much. Casinos monitor their video 'live' as well so that is a big factor, they also need the right level of detail to detect people cheating and to see large areas so it is definitely an interesting market." Asked about more advanced technologies that casinos are now deploying, Cropley responds: "We are seeing some casinos that are using 360 degree cameras for a broad view and then combining them with PTZ cameras to zoom in on the detail."

The Casino Challenge

In the opinion of Steve Wright who is IndigoVision's director of sales for gaming and casinos in North America, the scale of the challenge which casino owners have to contend with should not be underestimated: "If you think about the casino environment there are thousands of cash transactions going on every hour and no receipts so this cash is being exchanged and fed into machines and thrown over tables. What an owner is interested in is protecting these assets. Slot machines are pretty safe as they are all ticket in and ticket out - you don't put quarters in slot machines. The main focus has to be things like table games and bars where cash is being introduced and taken out all the time."

Alongside this, he feels that casinos are unique in the fact that they are open 24 hours a day and the way that operators have to constantly switch between a player here, a table over there, and an incident at a bar: "They are always manually switching cameras, zooming in and out, doing reviews, whereas in more traditional perimeter security operation you will have things happening automatically," Wright emphasises. An added issue, which ties-in with what other vendors are spotlighting, is the requirement to store footage from every camera: "The minimum retention period is at least seven days in Nevada but sometimes can be as much as 30 days as for Florida."

Going to digital and IP video surveillance in casinos, Wright believes, has certainly changed things for the better given the extent of the security and operational task. He explains that five or 10 years ago everybody had analogue cameras and the video from the cameras was always recorded onto VHS tape. Talking about the US specifically, Wright feels that the newer Native American casinos have probably moved the fastest with, potentially, 80% now recording with digital systems compared to perhaps as low as 50% with other commercially-owned casinos: "Before a property in Las Vegas would, typically, have had thousands of cameras which necessitated thousands of related tape machines. If they had a player on one of their tables who was winning but they thought that they needed to find out if he is cheating, or not, it was a convoluted process. The surveillance operator would have had to go out to a machine in a separate room, pull out a tape and take that to another work station where there is a player, plug it in, re-wind, play, and make a decision. This could take half-an-hour!"

Wright contrasts the analogue experience with what is possible nowadays: "At IndigoVision, for example, we can offer instant review because video is all stored digitally on disk so should an operator at a workstation inside a control room, watching a 'live' camera, see a player do something that doesn't look correct they can do an instant re-wind and go back half a minute, two minutes, whatever they need to do. They get the video instantly and can review it. If the player has cheated they can call a security guard to stop that person immediately and hence curtail any loss to the casino." Talking about the experience in the US, Wright points out that there is evidence that casinos which are still using older equipment and have not as yet moved to digital systems are being targeted by criminals: "They are often seen as softer targets. If I am someone who makes money cheating at cards I will tend to avoid properties that have additional systems."

Moving on to what, in his estimation, gives IndigoVision's IP video security solutions the edge over the competition, Wright remarks that the company can offer casinos a 'server-less architecture': "As commands and instructions don't have to go through a central server it doesn't become a bottleneck when the system gets really, really busy and starts to slow down. Unlike some other providers our instructions and commands go directly from the workstation to the camera or recorder." The multiple layers of redundancy built into IndigoVision's solution are also critical, he points out, as if for any reason a casino cannot record cameras then they are required to shut down that part of their operation: "To my knowledge this has never happened with an IndigoVision-equipped casino. If one recorder fails there is always another one that automatically switches in or, if one part of a network goes down, our solutions can automatically re-route everything."

A recent project to benefit from IndigoVision's leading edge solutions is Sycuan Casino - one of the largest in California - who was seeking to upgrade an ageing security system which could no longer met the demands of a large, modern, operation. During the evaluation process it was clear, early on, that IndigoVision's solution could deliver the best video quality at the specified bit rates and had the potential to gave operators smooth PTZ camera control thanks to the company's ultra-low PTZ latency technology. In addition, the company's Control Center video management software scored highly for ease of navigation, rapid camera access, and fast evidence export.

Of course, Wright acknowledges that for the casino industry, and video surveillance equipment developers, there can be no resting on their laurels. It is a constant battle to keep one step ahead of the criminals who are always looking for new ways to beat the system: "There are even experts out there who make their living identifying the latest scams and cheats. A good friend of mine runs a Las Vegas-based invitation-only conference - The World Game Protection Conference [WGPC Expo] - which is attended by hundreds of surveillance directors every year," reveals Wright. Interestingly, he says, some of the biggest scams in history have been due to staff collusion with players so this is one area that is certainly high on the agenda: "This is why casino surveillance staff are kept deliberately isolated from other staff in a locked room," explains Wright. rn rnColour VisionrnReferring to some of the specific hurdles for video surveillance in casinos, Stephan Beckmann, product marketing manager, EMEA, for Tyco Security Products says: "We find that casinos don't want their roofs to be too high or lighting too bright to maintain the right kind of atmosphere. It is therefore important that any cameras selected can work under low light conditions and can deliver very true colours." The necessity of picking-up accurate colours relates to the gaming tables: "If you have a chip on the table operators need to know if it is a red one or a blue one or an orange one - that, in my view, is one of the biggest challenges in the casino environment," says Beckmann. "You want to be able to deal with 'misunderstandings' when chips have been misplaced on a table or people try to place chips after the ball is already on the wheel. There are a lot of things around who has done what on the table." Touching on camera resolution, Beckmann acknowledges that although there may be some moves to higher resolutions the overriding requirement is the number of pictures per second: "Casinos really want 25 or 30 images per second so one megapixel resolution is okay and two megapixel resolution is okay, sometimes. For even higher resolutions it really depends on the application. The priority from casinos is to have the frame rate not the resolution."

With regards to the latest camera lines that American Dynamics - part of Tyco Security Products - is offering which, in his estimation, fit the bill for casino deployment, Beckmann singles out the Illustra 400 IP mini-dome for particular praise: "If you look at a roulette table where the task is really to see which number the ball has hit, and that the wheel is still rotating, an Illustra 400 camera makes sense because that is really the strongest low light product that we can offer. You also need a short time for the shutter to be open to get a sharp impression of the number on the wheel." To identify the faces of people at entry and exit areas then a better bet for deployment, according to Beckmann, is the two-megapixel version of the Illustra 610: "We have a special feature on the camera where we actually emphasise the area where the face is which saves a lot of data and bandwidth by having a higher resolution face but a, correspondingly, lower resolution across the rest of the scene."

Questioned about the situation on this side of the Atlantic, Beckmann reveals that American Dynamics is also involved in casino projects across several European countries. He goes on to acknowledge that, in terms of territories, Britain isn't really on the radar as a top market for casino-related surveillance. Beckmann explains that this really comes down to the local regulations: "Where audio recording, synchronised to CCTV cameras, has been a prerequisite with our focus on analogue cameras in the past we simply weren't best placed to deliver it." He goes on to stress that times have changed, opening up new opportunities: "Now with IP there is the potential for us [American Dynamics] to do this although, as yet, we haven't addressed this area of the market in great detail. At the moment we only have a few small installations in the UK where audio is such an important element."

Beckmann is also keen to underline the wide-ranging expertise of American Dynamics in the sector with its large-scale footprint in the US where, according to Beckmann, the company is very much the top player in the casino market and, crucially, that this expertise is more than just about surveillance cameras: "What we deliver for the casino environment is a complete system so it starts from the camera, we have the switching technology, we have the recording platform for analogue and IP cameras, we have the keyboards for the operation, the monitors, the client machines and the software to review all the video."

Touching on a specific casino-based application, Beckmann singles out Foxwoods Casino in Connecticut for particular attention: "We have literally thousands of our cameras plus other equipment in there." To give some ideal of the scale of Foxwoods, it is reported that the resort features more than 315,000 square feet of gaming space in a complex that covers an impressive 4.7 million square feet and has undergone, what is reckoned to be, one of the largest analogue to digital conversion ever undertaken. Recent developments include the roll-out of an American Dynamics' 1024 matrix switching solution which has allowed the, already impressive, surveillance system to grow to six separate but interconnected 'satellite' systems with more than 3,500 inputs. This comes alongside the addition of a much needed new, state-of-the-art, control room.

A Milestone ApplicationrnAnother stand-out example of advanced video surveillance in action is Casino Copenhagen which is reckoned to be the largest in Northern Europe. The casino which was built as an extension of the Hotel Radisson BLU Scandinavia, opened on New Year's Eve in 1990, and now uses technology based on Milestone Systems' XProtect Corporate. The advantage of applying XProtect Corporate - the open platform IP video management software - in this sort of scenario is, according to Milestone, that with just a few clicks an operator can control hundreds of cameras at the same time, viewing 'live' or archived images from different servers. In addition, video evidence collected at Casino Copenhagen is available for export when the police need to use it as evidence.

Speaking about the upgraded solution, Jesper Frederiksen, Casino Copenhagen's surveillance manager, emphasises the testing requirements that the casino has to be able to satisfy: "First and foremost, like other casinos, we must conform to special laws and regulations that make strict demands on security and internal procedures. Furthermore we want to provide the best possible service to our many customers which includes, among other things, a strong focus on security." Frederiksen goes on to say: "Previously we worked with analogue video tapes, but they were very time consuming, especially if you wanted historical overviews of the recordings. With the IP video solution from Milestone we can find precise sequences from many different angles, scroll back and forth quickly, synchronize the time and zoom in for close-ups."

Outlining the issues the casino has to contend with on a daily basis Frederiksen explains that often it may be a question of who has actually put a chip on the table at a certain time and for a particular amount: "We can now scroll back through the images from two cameras, and angles, at the same time to see video details of a hand at a table with the person the hand belongs to." In the case where a dealer wants to resolve a dispute that has emerged between two players the pit boss can now easily check the surveillance footage on a monitor adjacent to the playing area by radioing operators at the main control room who, using XProtect Corporate, are able to click on the software to show the video of the exact table or players in question.

Network Cameras

On the network camera front, for the Marbella Casino, in Malaga, Spain, it is reported that megapixel cameras from Axis Communications are helping to significantly improve the quality and level of detail associated with images recorded of gaming activity at the large-scale attraction which has received more than four million visitors since opening. The casino, which is a long-term client of Sensorvideo - a partner of Axis - is currently in the process of migrating to IP video and it is expected that this year (2014) all of the critical points where money changes hands will be completely covered by IP cameras. In addition, the expectation is that the video system as a whole will turn digital by 2016.

Looking at the solution in more detail, nearly 40 Axis network cameras - mainly AXIS P3346 models - have been added to the video subsystem associated with analysing live images and recorded video of the games available at the casino. Adopting Axis IP cameras with HDTV and megapixel resolution has a number of advantages for the Marbella Casino, compared to what was in place before. The change has enabled the casino to reduce the number of individual cameras that are required to cover the busy gaming area. Another operational benefit, is the clearer, better quality, images that are, as a result, more effective at supporting the monitoring of what is actually happening at the casino's gaming tables, allowing the easier resolution of problematic disputes associated with gambling and the identification of those committing any fraud.

Tailored Solutions

Ultimately, considering today's casinos and the rapid changes in video surveillance technology, it becomes apparent just how many factors need to be brought into the equation, from meeting the latest regulatory requirements to practical considerations like ease of operation, low light performance, and integrating new capabilities with older analogue elements. Not only will the optimum solution vary considerably thanks to the scale and layout of a particular site but – as vendors have suggested - the territory in which it is placed remains a strong determinant of critical factors such as how much storage is necessary or whether synchronised audio recording is actually a prerequisite.

Sources
Synectics
www.synecticsuk.com

IHS Technology
https://technology.ihs.com

IndigoVision
www.indigovision.com

American Dynamics - Tyco Security Products
www.americandynamics.net

Milestone Systems
www.milestonesys.com

Axis Communications
www.axis.com

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Milestone Casion Case Study

Milestone IP video technology protects Northern Europe’s largest casio

Money is always changing hands with the thousands of guests to the largest casino in Northern Europe, Casino Copenhagen. And when money is in focus, so is security. Service is also taken seriously at this casino, so they have installed an advanced IP video surveillance platform to ensure the safety of both guests and employees.

There is plenty to keep track of at Casino Copenhagen, Northern Europe’s biggest - and Denmark’s first - international casino, built as an extension to the Hotel Radisson BLU Scandinavia. The casino opened on New Year’s Eve in 1990. It has 200 employees and thousands of guests who try their luck with poker chips, cards and slot machines – all of which demand that management have a good overview for top service and security.

"First and foremost like all other casinos, we must conform to special laws and regulations that make strict demands for security and internal procedures. We also want to provide the best possible service to our customers. We therefore have chosen to work with the most advanced technology available," says Surveillance Manager Jesper Frederiksen, Casino Copenhagen.

This technology is based on Milestone Systems’ top-of-the-line IP video open platform solution, XProtect® Corporate. With just a few clicks, an operator controls hundreds of cameras at the same time, viewing live or archived images from different servers simultaneously. The video is easily exported when the police want to use it as evidence.

"With the IP video solution from Milestone we can easily find precise sequences from many different angles, scroll back and forth quickly, synchronize time and zoom in for close-ups," says Frederiksen. “The issues often have to do with who has put a chip on the table at a certain time and for a particular amount. We can scroll back through the images from any cameras and angles at the same time to see video details of a hand at a table with the person that hand belongs to."

If a dealer wants to resolve a disagreement between two players, he requests the pit boss to check the surveillance on a monitor that is near the playing area. These video images are shown simultaneously in the main control room, where security operators control the surveillance centrally and via radio contact, to show the exact table or players to resolve questions.

It is not just disagreements and complaints about cheating that the video surveillance helps to resolve: the images are also used to ensure that all internal procedures are upheld. Recordings are used by the police for evidence material, as well. Such evidence has already helped the police a number of times, and this is just as much due to the camera coverage as it is to the training and experience of the casino’s operators, confirms Jesper Frederiksen.

Info-Connect, a certified Milestone Partner, develops and produces specialized software solutions. They installed the IT networks and surveillance system at Casino Copenhagen. According to Info-Connect Director Rasmus Teilmann, it was imperative that the servers and storage systems could handle the huge capacity requirements that are needed for such a comprehensive video installation to function optimally and this applies not just to casinos, but to any business using so many cameras running at full frame rate and with top image quality.

More than 200 cameras, including HD models from Axis, are connected to five servers, each with a storage capacity of 10 TB. This capability is critical for the video evidence the casino archives since the recordings from the gambling tables – according to the law – must be saved for 31 days, while the images from the cash transactions must be kept for 62 days.

The system runs at full frame rate for live viewing and for all recordings at the gambling tables and cash transactions, but the frame rates are reduced for the traditional areas of surveillance like the doorways. This means that the manned surveillance is seen live at full speed, while the system utilizes as little storage space as necessary and top video quality is maintained.

This is set up in separate video data streams, where the live video is shown as MPEG4 or H.264. The archived video is stored as MJPEG at a frame rate that is determined in the Milestone software for the individual cameras. Frame rates can also be set to speed up on certain cameras based on rules that trigger this automatically for things like motion in a certain area at a particular time.

All the video encoders record with sound, and this has a special advantage: should a customer ask to put his money on the color red and there is a dispute, the operators can scroll back to determine precisely what occurred. Showing results quickly resolves disagreements between the dealers and customers.

Info-Connect has designed the entire surveillance solution and had a close dialogue with Milestone regarding multiple integrations and tools for optimizing the performance. Info-Connect also advises about ongoing upgrades to the newest platforms and features every time Milestone releases new software versions or modules. In this way, the solution is future-proof for the best return on investment over time.

“We have also installed the fiber network that transmits all the images to the servers, where Milestone archives them, and back to the monitoring stations in the casino, where they can be seen with the Milestone XProtect® Smart Client interface. An important parameter was the full frame rate capability with optimal image quality and speed in the recordings. The system runs completely without frame loss, which is especially critical when it comes to video from the tables," says Teilmann.

RFID integration

The law requires that all casino guests are registered. When customers arrive, a receptionist takes a photo via the guest registration software that Info-Connect has developed with the camera system. The video image is shown in the XProtect Smart Client together with extra information on the customer along with their ticket information in Milestone XProtect® Transact software. This integration makes the video system act as added confirmation with the guest information and reacts with an alert if needed.

All customers receive an access chip with RFID (Radio Frequency Identification), so the system shows the guest's photo on the surveillance screen when they go through the entrance. Security personnel compare the guest's photo on the screen with the existing customer information. This avoids photo ID fraud. The RFID technology is built in to the guest registration software designed by Info-Connect and fully integrated with the video software via the Milestone Software Development Kit (SDK).

Overall, Jesper Frederiksen believes that digital – and intelligent – surveillance systems like this one based on the Milestone platform, are invaluable when one considers the risks of running a casino: "There are professionals out there who have made a career out of cheating both their co-players and the dealers. Our people are trained to spot these cheaters, and when that occurs we are talking about very large amounts of money. That’s why it really pays for us to invest in such comprehensive technological solutions - and that benefits our customers’ security and service.

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Security Institute

Security and Risk Management
is No Game

The Security Institute provides a comprehensive guide to help gaming organisations of all sizes to optimise their own security and that of their customers.

The need for a comprehensive strategy that ensures the security of property, data, assets and stakeholders cannot be overstated. Bill South, a longstanding member of The Security Institute and director of security at William Hill, says, ‘Security and risk management are vitally important within the gaming sector and the potential for operational threat is significant if the right systems and processes are not in place.

It is therefore essential to address the following points to ensure that property, assets and stakeholders remain safer

Put an effective security and risk management strategy in place

Security is the protection of people, information and other assets through the prevention, elimination and mitigation of risks and threats. Therefore, for any company operating in the gaming sector, its security and risk management department should be one of the cornerstones of its operation.

A security and risk management strategy should extend company wide and all personnel should be trained to identify and respond to potential threats. They should also be made aware of the dangers associated with activities such as writing down or sharing passcodes, lending electronic devices such as laptops, and be given guidance about reporting suspicious behaviour both inside and outside the building.

Always use appropriately trained, qualified and certified personnel

It sounds obvious but it is surprising how many companies miss out in ensuring that those responsible for their security are trained and qualified to the latest industry standards. The last few years has seen a tremendous amount of successful work carried out to professionalise the security sector.

The Security Institute’s two key qualifications – the Certificate in Security Management and the Diploma in Security Management – go from strength-to-strength. Both are distance learning courses and, with over 100 people successfully completing the latter in 2012, it is open to all those who work within the private and public security sectors, and who possess a minimum of five years’ experience. Many of those taking these courses also have full time jobs and they have been carefully designed to allow students to configure their coursework around any daytime activities.

The Security Institute also manages the award winning Register of Chartered Security Professionals (CSyP). Registrants have to prove they have reached a minimum competence level in each of five defined areas of expertise – knowledge, practice skills, leadership, communications and professional commitment. Once admitted, they are required to undertake continuing professional development (CPD) on an annual basis and are also obliged to act with integrity and in the public interest according to a defined code of conduct.

Get expert advice when it's needed

Security is not an area where companies can short change themselves. A clearly defined security strategy should be based on a comprehensive risk and threat assessment, and if this can’t be carried out internally, external expertise should be used.

Bill South of William Hill, advises, ‘Sometimes even the best qualified and equipped security departments require someone outside the company to cast an objective eye over a situation, address specific issues and devise an appropriate solution. However, knowing where to go for specific advice can sometimes prove difficult and this is where The Security Institute can help, as its members work in a wide variety of sectors across a range of specialisms.

Make sure security is taken seriously at the highest level

As an integral part of any company’s operation, security and risk management should be high on the agenda at board level. Research carried out by a fellow of The Security Institute, Martin Gill, found that 69 per cent of those questioned agreed that the closer the head of security is to the board, the higher the status of the security function overall.

In a perfect world all companies would have a chief security officer (CSO) responsible for the organisation's entire physical and digital security. However, if you work for a company that doesn’t – and you’re not alone – it is crucial to approach the board with any security and risk management issues in a way that clearly describes the business case, identifies the key motivators for embarking on a course of action, and outlines the potential return on investment.

Implement the most appropriate security and risk management solution

No two organisations are the same and there’s no ‘one size fits all’ security and risk management solution.

Companies in the gaming sector are highly diverse and range from physical environments to purely online, while an increasing number operate in both. Therefore, it is only once a comprehensive risk and threat assessment has been completed that a solution which integrates:, technology, clear processes and procedures, defined management and operational safeguards can be developed to provide a single integrated framework.

For instance, CCTV based surveillance is used extensively within casinos. However, technology alone cannot secure a gaming environment. – manned guarding is just as important and companies that specialise in this area possess valuable knowledge and expertise.

Make sure that online gaming is as safe as possible

The amount of money that can be made from cybercrime attracts some of the brightest criminal brains. According to the 2013 Norton Cybercrime Report there are 376 million victims globally per year and in Europe alone this is at a cost of £8bn. To put this figure into context, the amount spent buying Christmas presents online in the UK in 2013 was a total of £5bn.

No online gaming company – regardless of size – is immune from this type of threat. For some it often takes a security scare before they seriously start to address the risks that they face. Unfortunately, by then the damage could already have been done.

Therefore, to avoid the possibility of attack and to ensure business continuity, it is vital to make sure that an organisation has the right levels of technical expertise at its disposal and that it carries out a process of due diligence when it comes to the storage and accessing of confidential data.

Never underestimate the possibility of an enemy within

Gaming companies are vulnerable to attack from a variety of sources. While it’s often assumed that they will come from outside the organisation, the fact is that their employees may on occasion be the culprits.

The government’s Centre for the Protection of National Infrastructure (CPNI) defines an insider as a person who exploits, or has the intention to exploit, their legitimate access to an organisation’s assets for unauthorised purposes – and it’s a growing problem. The most frequent types of insider activity identified in a recent CPNI study were unauthorised disclosure of sensitive information (47 per cent) and process corruption (42 per cent).

In terms of helping to reduce vulnerability, top of the list are the need for a comprehensive personnel security regime, pre-employment and after employment screening, and the creation of a secure culture. Ongoing protective security measures and effective management practices are also crucial in reducing vulnerabilities, as are more straightforward procedures such as monitoring unusual behaviour.

An insider threat can arise from permanent employees, contractors, temporary staff or even business partners. Just as importantly, any people leaving the company should relinquish keys, passes and IT equipment, and their access pathways should be erased from the IT system.

Test that a security and risk management system works

The level and type of threats are constantly evolving and therefore a system should be reviewed and tested on a regular basis. This avoids complacency and means that a security and risk management strategy is always fit for purpose.

William Hill’s Bill South states, ‘The process of simulating real-world attacks and assessing the performance of security apparatus to determine its strengths and weaknesses is a key platform of organisational preparedness. This is not only because “practice makes perfect” but because it develops an organisational preoccupation with “what if” scenarios, and how to deal with them effectively. Security is critical, but it can only be achieved when processes are in place to keep it that way.

The Security Institute is on Stand SD6-D at the ICE Totally Gaming show, where its team of experts is available to answer all your security related questions and discuss the benefits of membership.

For further information, please contact the Security Institute on: 08453 707717 or visit www.security-institute.org

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Samsung YECONS Case Study

YECONS Technology Solutions specify a Samsung Techwin video surveillance solution for prestigious business centre project

Samsung Techwin cameras are at the heart of a network video surveillance system installed at Paveletskaya Plaza, one of the most prestigious business centres in Moscow.

Despite tough worldwide trading conditions, Russia is enjoying strong growth in its economy and this is reflected in the increasing demand for office accommodation from international organisations, as well as locally based businesses in Moscow. Developers have responded to the shortfall in the availability of high quality commercial space with a dramatic acceleration in the number of building projects. By the end of 2014, Russia’s capital is expected to be able to boast four of the five tallest buildings in Europe, whilst many prestigious projects have already been completed, including the highly impressive Paveletskaya Plaza complex.

Paveletskaya Plaza, which is constructed in the same architectural style as the adjacent Paveletskaya Railway Station, comprises two 12 storey and one 27 storeys tower. Collectively the buildings offer 65,000 m² of office accommodation fully fitted with the most modern technologies to provide tenants, which include Adecco, Allianz, Nestle and Tommy Hilfiger, with the most comfortable and stress-free working conditions. On site there are also several bank branches, a translations bureau, a printing centre and a travel agency, as well as shops, boutiques and restaurants for the benefit of office staff and visitors.

Electronic security and network specialists, YECONS Technology Solutions, were awarded the contract to install the video surveillance system, said: ”It is not perhaps a surprise that there were no shortage of installation companies keen to be invited to tender for this very important project,” said Yusuf Yesilova, General Director of Moscow based YECONS Technology Solutions. “However, although it was a very price competitive tendering process, the owners of Paveletskaya Plaza, ENKA, made it clear from the outset that there should be no compromise in respect of the coverage and quality of the video surveillance solution.”

Single Source

Having successfully installed Samsung Techwin professional video surveillance equipments at a number of other large projects, it gave YECONS Technology Solutions the confidence to single source all the required components of the video surveillance system from one of the fastest growing electronic security manufacturers in Russia.

Working closely with Samsung Techwin’s locally based pre-sales support team, YECONS Technology Solutions’ engineering design team took a close look at every location where a camera needed to be installed and subsequently recommended what their research had led them to believe was the best model for what it was expected to do.

228 cameras, together with Samsung Techwin network video recorders (NVRs) and monitors, have been installed to enable security personnel to monitor 24/7 all activity within the Paveletskaya Plaza buildings and the surrounding areas.

Fit for Purpose

“At certain locations, where positive identification of unwanted visitors needed to be achieved, we recommended the installation of 3MB Full HD camera models that could deliver evidence grade images, as well as technically advanced features such as Intelligent Video Analytics (IVA) and face detection,” said Yusuf Yesilova. “In the majority of locations however, 1.3 megapixel cameras were more than able to capture high definition images of a quality which easily met the client’s requirements. We were therefore able to deliver a competitively priced solution that took full advantage of Samsung Techwin’s product portfolio that includes both extremely high specification cameras, as well as models which, although competitively priced, deliver a high level of performance.

”

The Samsung Techwin cameras have been installed on all floors of the three buildings, as well as elevators, reception and parking areas. 124 of the 228 cameras are SND-5010s. Measuring just 100 x 115 x 42mm and part of the LiteNet camera series, the ONVIF compliant SND-5010 1.3 megapixel camera is designed to provide an affordable HD video surveillance solution for environments where there may be limited space. There are also 89 SNB-5000 cameras which are equipped with built-in licence-free Intelligent Video Analytics (IVA) capability which includes a scene change tampering function, as well as optical tripwire, enter/exit direction detection and an Appear/Disappear function to detect the movement of objects. Of the remaining cameras, eight are SNB-6004s and seven are SNB-7080s. With the ability to capture superb quality 2MP Full HD (1080P) images, the SNB-6004 is part of Samsung Techwin’s highly acclaimed WiseNetIII camera range, whilst the SND-7080 is a 3 megapixel Full HD network dome camera with 3~8mm motorized varifocal lens

24/7 Monitoring

Images from all of the cameras are transmitted over a LAN to a central control room where they are monitored live 24/7 by Paveletskaya Plaza operators who are able to direct patrolling security personnel to the precise location where an incident or suspicious activity may be taking place. At the same time the images are recorded onto one of eight Samsung Techwin SRN-1000 NVRs which are able to work in harmony to provide a seamless server style video recording solution. Each SRN-1000 provides up to 24TB of on-board video storage capacity with the potential of an additional 24TB of storage via two external e-Sata direct storage devices. It also features support for Raid 5 storage.

“The video surveillance system plays a crucial role ensuring that our tenants can go about their daily work activities in a secure environment and that their staff, visitors and customers feel safe whilst taking advantage of Paveletskaya Plaza’s superb facilities,” said Zihni Coskun, Facility Management Director of ENKA. “The partnership between YECONS Technology Solutions and Samsung Techwin has been a great success. It has resulted in a system that is working extremely well and the feedback from our operators is that it is highly reliable and easy to use.”

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IQinVision US Housing Case Study

US Housing Authority in Connecticut Improves Quality of Life with Megapixel Surveillance

The Milford, Connecticut Redevelopment and Housing Partnership is successfully using IQinVision HD megapixel cameras to improve quality of life, increase safety, and streamline administration throughout their extensive housing projects. Valley Communications is the integrator for this growing project.

In 2007, the Speaker of the Connecticut House of Representatives, who had grown up in public housing, initiated an effort to improve security at the state’s subsidized housing developments. Anthony J. Vasiliou, Executive Director for the Milford Redevelopment and Housing Partnership, offered to do a video surveillance pilot project for the state. Vasiliou explained, “The US Housing and Urban Development Department requires an annual plan. In our plan, we set out to install and expand video surveillance so that our residents would feel safer. When people feel safe, they want to move into our developments and then they want to stay in place. That’s good for them and it’s good for the housing authority.

”

The Milford Redevelopment and Housing Partnership was established in 1948 and is somewhat unique in that it is a combination of both state and federally-supported housing. The partnership has a total of 465 housing units spread over six federal projects and four state projects. The housing is a mix of mid-rise apartment buildings and single-family dwellings, located throughout Milford.

After the successful video surveillance pilot project, Milford expanded the number of cameras and the project’s goals to include better housing lease enforcement and maintenance cost reduction. Today, 282 cameras are deployed at nine of the partnership’s developments, the majority of which are IQeye HD megapixel cameras, with that number soon to grow to approximately 300 cameras.

IQeye cameras are deployed in building entrances, hallways and stairwells, laundry rooms, common areas, elevators, and to monitor parking lots and outdoor public spaces. “We chose the camera locations very carefully,” recalled Vasiliou. “We can monitor all areas of interest, and we can follow someone from parking their car to the unit they are visiting or living in—this provides us with crucial information to monitor and enforce our lease agreements.”

In addition to enforcing lease agreements, video surveillance helps administrators in myriad other ways: to combat illegal dumping; monitor vagrants in corridors; prevent unauthorized use of community rooms; catch smoking in elevators and other restricted areas; and to keep laundry facilities clean.

As Vasiliou explained, so many of these quality of life issues improve living conditions for the residents while at the same time increasing the partnership’s revenue, through rent and fees paid, and substantially cutting maintenance costs. “We use our cameras heavily to modify and improve behavior, but we’re also cutting costs and getting compensated for actions taken.”

The IQeye cameras are managed by Exacq video management software. All recording is done on motion and most video is utilized for after-incident forensic investigation. The housing partnership has 58 terabytes of storage with a goal of at least 30 days retention. Vasiliou and staff can view video on a central 46-inch monitor, on office smart boards, and on individual designated computers and mobile devices.

Staff who have access to camera views include the Public Housing Manager, Compliance and Operations Manager, the Executive Director; and those working or in attendance in the central conference room. “Our entire operation is centralized, said Vasiliou. We monitor everything from one location, so we don’t need a high-priced manager on site at each development—our cameras do that and they never sleep! We’ve achieved greater efficiencies and we’ve become a lower-cost provider of public housing.”

Among the many benefits Vasiliou has seen from video surveillance, one was quite unexpected: a major change in tenant involvement. “Tenants have a real tendency to not want to be involved, but now that we have cameras, they are much more willing to report incidents because we don’t need them as witnesses. We get a lot of tips from our residents and that helps us a great deal.” The housing authority has also seen a major reduction in their legal fees. “We have been able to avoid legal costs because when we have the evidence, we can administratively take care of many incidents ourselves. This is a major savings and it’s growing.”

“Video surveillance is making a big difference in our residents’ quality of life. When people feel secure, that adds to their quality of life. When we diminish any fears that our residents might have and we improve security for our buildings and grounds, that’s a very good thing for our residents and for us. Our cameras have assisted in solving so many incidents ranging from altercations between residents to getting bad behavior and vagrancy out of our common areas to retrieving a lost key fob. We also use our cameras to monitor for maintenance needs during routine situations and during emergencies like hurricanes Irene and Sandy, and the superstorm blizzard in which Milford received 38 inches of snow in 24 hours, more than anywhere else in New England. I was stuck at home during the snowstorm and I used our video surveillance system to direct maintenance and snow removal crews. The list of benefits goes on and on.”

In talking about a newer deployment where Vasiliou is using IQeye 5 MP Sentinel cameras for license plate recognition, he remarked, “The IQeye cameras do a great job. They zero right in from a distance and give us the views we need. Nobody knows we’re getting the shot, not even the bad guys.

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HD & Megapixel IP Cameras Feature

An Eye for Detail

Timothy Compston finds out that there is more than meets the eye to high definition and megapixel IP-based video surveillance.

With HD (High Definition) and megapixel IP cameras being deployed in ever increasing numbers few would argue that they are opening up new and exciting opportunities for what can be captured on camera. However, with all the potential for added detail it is also vital, according to the experts, not to get swept away in a race for pixels but rather to consider the context in which these solutions are going to be deployed to ensure that they are actually fit-for-purpose, especially at night.

Are you Ready for Big Data?rnOf course the path towards higher resolution cameras also throws-up the dilemma of what to do with all of the data that is being generated. This is something which IHS touched on when it released its report entitled: "Enterprise and IP Storage used for Video Surveillance" last year. At the time, IHS revealed that, with shipments of such cameras on the rise, the quantity of data attributed to video surveillance is set to more than double in just four years, expanding to an unprecedented 859 Petabytes (PB) by 2017. Already the volume of data generated stands at a mind boggling 413 PB, a figure which is difficult to digest. To put this into some sort of meaningful context IHS says that this is already equivalent to 91.2 million single-sided, single layer DVDs or, put another way, four times the amount of photo and video data stored on Facebook as of February 2012.

So what can be done to cope with this unrelenting tidal wave of data? Well, IHS points to a number of industry developments which may go some way to easing the data burden. There is, for example, the High Efficiency Video Coding (HEVC) standard on the horizon, otherwise known as H.265, that it is claimed doubles the data compression ratio compared to its H.264 predecessor. Alongside this, there is the potential for the wider use of VCA (Video Content Analysis). IHS suggests that employing techniques like 'virtual tripwires' and 'no-entry zones' will ensure that recording is only triggered when a pre-defined event occurs so, hopefully, reducing the amount of per-camera data generated. Another element that should help is the fact that the capacity of hard disk drives is also on the rise.

Pixel DensityrnOffering a vendor's perspective, Paul Taggar, Arecont Vision's country manager for the UK and Ireland, acknowledges that the main drivers in the camera marketplace at the moment, as IHS suggests, are people looking for better picture quality and enhanced resolution: "Customers want to basically zoom in further to get more detail. Obviously the higher resolution you go, the lower the frame rate so there is a balance to be struck. There is certainly more to it than just saying lets put in a 3, 5 or 10 megapixel camera here, it is a question of what you want to achieve. How high, how wide, and how far is what you want to focus on? What is the level of detail that you need? Do you want to see a person's face in a car and the registration number of the vehicle? It is a question of establishing what is the right product for the right application." Taggar explains that he has frequent conversations on the subject of 'pixel density': "Essentially this is how many pixels you can get in an image that will give you the detail you need."

Defining HD and MegapixelrnWith the terms HD and megapixel being thrown around so widely, Roy Alves, business development manager - MEA - at Axis Communications, is keen to flag up the critical distinction that needs to be made, and is so easily overlooked, in any discussion on the utility of the corresponding cameras. Essentially, says Alves, 'megapixel' simply refers to cameras with megapixel sensors that are providing millions of pixels, and doesn't guarantee any more than that, whereas there is considerably more to 'HD', with its roots in the broadcast world: "HD cameras are based on criteria giving you a guarantee of frame rates, colour representation, and fidelity. So with HD you have the resolution alongside compliance to a certain specific standard," explains Alves.

On a wider note, regarding the drive to bring more intelligence into HD network cameras, Alves says that there is now the real potential for cameras to automatically detect what type of device they are actually accessing and what the connection looks like: “You might want, for instance, to view images on an iPhone with 3G connection or a local LAN with a full HD screen. The HD camera can provide you with the resolution, detail and frame-rate that is most appropriate. I think we will see a lot more of this going on in future.

Looking Beyond ResolutionrnDiscussing the nature of the take-up of higher resolution cameras, Joel White, senior product manager at American Dynamics - part of Tyco Security Products – points to industry reports that show, interestingly, that the bulk of installed cameras are still very much in the 2 megapixel range. White stresses that even with the prospect of enhanced resolution coming on stream, in the guise of 8 megapixel cameras, everything still has to lead back to a solution's ultimate goal: "When you think about it video surveillance solutions are really targeting a specific purpose, every camera in that system is delivering video to meet that goal and resolution is only one part of that equation." Ultimately, White believes, that it comes down to the actual 'use case': "What is my deployment situation? What do I need to extract out of the video?"

White goes on to say that across the security industry, sadly, there still remains an obsession with 'big numbers' and 'nice specs': "This provides more business and people kind of get glazed over and think that bigger is better, which is not always the case. For everything there is a trade-off." He warns, for instance, that although there are many high resolution cameras out there offering 3, 5 or even higher megapixels very few, in his experience, come with high quality lenses rated above 3 megapixels.

With larger camera resolutions White also flags up the implications for bandwidth and storage: "Everything multiplies, your data-pipe is only so big and if cameras are going to push two times the data that means you could potentially use up twice the bandwidth and only be able to accommodate half those cameras, or less, on the network. There consequently can be an additional cost of ownership for more networking, hardware and then more storage," reveals White.

Of course, while stressing that it is important to remember that camera resolution is not an absolute measure of a camera's ultimate performance, White is still keen to highlight some of the operational benefits that can come when this detail is delivered in the appropriate context: “You have the ability to zoom in and retain pixel definition further on a 5 megapixel or a 3 megapixel camera than on a 1080p video solution, for instance."

An Illuminating PerspectivernSimon Adcock, who chairs the CCTV Section of the BSIA (British Security Industry Association), is also clear that the first course of action, above all others, when considering HD or megapixel cameras, is to define an operational requirement for the video surveillance system as a whole rather: "This will really determine whether you need an HD camera or not. If your operational requirement is to identify people then you should be designing a system to get 250 pixels per metre horizontally. For a one metre entrance then a standard definition camera will do that whereas for a two-and-a-half metre wide entrance you really need HD or two cameras, or maybe more."

An area that Adcock reckons deserves greater transparency, where HD and megapixel cameras are concerned, is with regards to the appropriate light levels and,crucially, when users are actually able to access the increased resolution they need to satisfy their operational requirement: "The issue is that manufacturers tend to specify a minimum light level on their datasheets for their HD cameras but, typically, it is actually not a minimum light level at which the cameras will provide a high definition image, it is at the minimum light level that the camera will just provide a picture." The upshot of this, says Adcock, is that someone specifying on the basis of an operational requirement, and pixels per metre, and doing the calculations, can come 'unstuck' if they are not only dealing rnwith daylight but night-time as well.

So what is the long-term solution? Adcock feels that, to address this light level dilemma head-on, there is a pressing requirement for a new testing standard that all camera manufacturers can sign-up to: "This would mean that even if, ultimately, they test their own cameras - to self certify - this is against an agreed and recognised standard. To achieve HD performance on an HD camera you might need a minimum of 10 lux so, for example, on a datasheet it really shouldn't say 0.3 lux as it currently does."

Adding ValuernSpeaking to Wendi Burke, marketing director at IQinVision - a leader in high performance HD megapixel IP cameras - about what features prospective purchasers of cameras need to consider, she responds that there are a number of aspects to focus on: "There is the quality of the lens that you are getting all the way to things like warranty, service and support." Burke spotlights the fact that the capability of cameras has been transformed for the better in recent years: "Cameras today bring the sort of added value that they did not necessarily have before. When IP cameras first came out they were used mainly for streaming video, the video was recorded on a DVR and you could look at the video and do a playback but there wasn't a lot of value in the video because it wasn't really 'forensic' quality. If an arrest was made the quality of the resulting video meant it was difficult to ascertain an ID. IP cameras have come a long way, obviously, since then and today you can not only capture very valid, usable, data but higher resolution images make it much easier to cover large areas where previously you would have had to have many cameras."

Another major difference with the latest HD megapixel IP cameras which Burke singles out is what can be accomplished 'at the edge': "What cameras have today, that is so valuable, is the applications that reside in the camera itself. Things like storage, image optimisation, light handling and analytics. This means that they have become an important tool in cutting down network bandwidth, for example. They can even become a solution in themselves by running VMS [video management software] directly on the camera, such as in a small business or retail environment, with the camera set-up without a server to record the video."

So what product developments is IQinVision bringing to market that we should be paying attention to? Burke points to the next generation of the IQeye Alliance-mx HD megapixel series of dome cameras as exemplifying IQinVision's innovative approach. The Alliance-mx has proved to be one of the company's most successful cameras for indoor and outdoor applications and the new models look set to be just as popular, thanks to increased processing power to run analytics or VMS applications at the edge, a WDR (Wide Dynamic Range), built-in IR illumination, on-camera storage, two-way audio and true day/night capability. The new Alliance-mx, which is ONVIF and PSIA compliant, is available in H.264 Main Profile vandal dome models with support for HD 720p, HD1080p, 3MP and 5MP. The launch of the impressive Alliance-mx HD megapixel series follows-on from the bringing to market of the latest Alliance-mini HD dome cameras late last year. Given its small form factor, IQinVision confirms that it is targeting the Alliance-mini at education, retail, gaming, and healthcare applications where there is significant demand for 'discreet' indoor ceiling, surface and wall mounted installations.

Security First with UltrarnMoving into the arena of so-called ultra-high resolution cameras, which have been created from the start with security applications in mind, at the vanguard of these is the aptly named Ultra 5K fixed camera, from IndigoVision, which was unveiled to critical acclaim last December. This ground-breaking camera is said to be the first ultra-high resolution security camera to deliver outstanding image detail and video performance, even in the most difficult of lighting conditions. Commenting at the time of the Ultra 5K's launch, Alex Swanson, IndigoVision's head of engineering was keen to highlight the camera's cutting edge CMOS sensor with global shutter and WDR (Wide Dynamic Range), and an image processing performance of 120 Megapixels per second, giving 6 frames per second of video. Swanson reckons that the Ultra 5K is a winning proposition for IndigioVision's customers: "In real-life, and laboratory tests, the Ultra 5K delivers ten times better low lux performance, and double the frames per second, compared to other ultra-high resolution cameras."

IndigoVision's marketing manager, Paul Murphy, is also enthusiastic about the potential unlocked by the Ultra 5K and reiterates the advantages it can bring when deployed over and above the competition: "The reality is that other cameras at this resolution take technology that was actually designed for medical imaging so they are reliant on high levels of light being available. If you look at the low light performance of a lot of megapixel cameras it is pretty poor. The higher the resolution the more noise in low light. You hear consultants talking about it all the time." Murphy emphasises that this is where the Ultra 5K stands out: "It is the first camera where the sensors have actually been designed based on security requirements, especially to work in low light. When a security camera gets installed it has to cover an area 24/7, often with different lighting conditions."

Murphy is keen to underline the point that the Ultra 5K bucks the trend for higher resolution cameras to deliver extremely low, or even single, frames per second: "The issue of course with security and CCTV is that it is all about video This is why we have configured the Ultra 5K so it offers 6 frames per second. There are other ultra-high resolution cameras out there of over 20 megapixels but when they provide a paltry one frame per second, in my opinion, that is closer to photography than video. We process the actual image at 120 megapixels per second and nobody else in the market does that."

On the subject of potential deployments, Murphy confirms that the Ultra 5K camera - which provides an impressive five thousand horizontal pixels and a powerful digital zoom - is being targeted at installations in 'niche' applications' where image detail with wide area coverage is of paramount importance: "The requirement for the camera which we have identified are at airports, stadia and other big areas where it is difficult to get lots of cameras in or they want the added detail that wide camera coverage, from a single camera, can bring."

Murphy stresses that it is not simply a question of replacing lots and lots of cameras with one camera: "For us we are very clear that it is about mixing your system, your total security system. The ultra-high resolution [Ultra 5K] can be used as an overview camera and it can be used for installations where it might be difficult to place lots of cameras, for example an airport runway where you can't just go around digging up the tarmac."

A Considered ViewrnThe inexorable rise of HD and megapixel cameras shows no signs of slowing down any time soon. We are certainly in the middle of a major transformation in the world of video surveillance, given the unprecedented level of detail that can now be captured for evidential and monitoring purposes. However, context is everything, as the vendors spoken to on the subject confirm. The practical reality is that confusion over what a specification actually means, and haphazard installation, can result in the wrong camera in the wrong environment, which is certainly not in the best interests of either the security provider or end user.

Sources
IHS
technology.ihs.com

Arecont Vision
www.arecontvision.com

Axis Communications
www.axis.com

American Dynamics
www.americandynamics.net

BSIA
www.bsia.co.uk

IQinVision
www.iqeye.com

Indigo Vision
www.indigovision.com

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HD & Megapixel Cameras

A watchful eye on
large-scale events

With less than three months until the Commonwealth Games begins in Glasgow, James Kelly, Chief Executive of the BSIA, explores the vital role played by surveillance cameras in securing sporting events.

Ensuring the safety and security of athletes and spectators is at the forefront of planning for any large-scale sporting event, with surveillance technology a crucial element of any event’s security plan.

Over recent years, private security companies in the UK have played important roles in securing several large-scale events, from the Royal Wedding and Queen’s Jubilee to the G8 Summit, Wimbledon, the Grand National horse race and, of course, the London 2012 Olympic Torch Relay. With any high-profile sporting event, create the right balance between a family-friendly atmosphere and the safety and security of athletes and spectators is a top priority, and surveillance camera technology is at the heart of striking the right balance.

While the holistic security solution for any event should comprise a combination of licensed security personnel, perimeter security, access control, crowd management, information destruction and close protection, the ability of CCTV to provide event organisers with immediate access to unfolding events makes it an essential component of the complete security solution.

Using CCTV, police and event stewards gain the best possible situational awareness so those in the control room, command vehicle or on the ground can see the bigger picture of what is happening at any given time. This wider view – with CCTV footage often linked to a digital map of the vicinity – ensures that officers and event stewards can be deployed effectively, giving the security operation maximum efficiency. At a tactical level, today’s high definition CCTV systems can allow operators to zoom tightly into crowds, drilling down to obtain more detail on a specific incident as it develops so that extra resources can be brought to bear and, if necessary, potential troublemakers identified and dealt with. Alongside this, there is a growing trend for event organisers to provide security officers with smart phone and tablet technology so they can access and feed back situational-critical information.

Looking in more detail at the type of solutions now being employed at major events, one capability that stands out is the use of mobile command vehicles, which offer a high visibility presence. Being mobile and typically featuring multiple CCTV cameras, including a mast-mounted unit, they provide a good all round view and can be moved to specific hotspots. Often used in football matches where rival fans tend to cross, experience has shown that the careful positioning of a vehicle, in conjunction with a small number of officers, can effectively maintain a large crowd's dynamics by moving or splitting sections of fans so preventing dangerous bottlenecks and clashes from developing.

Alongside vehicles, other rapidly-deployable forms of CCTV are also becoming a frequent sight at events, especially those which are temporary in nature such as music festivals. Self-contained mobile CCTV towers can be towed to a site and set up on the perimeter and at key areas to monitor and control access, which – for vehicles – often uses Automatic Number Plate Recognition (ANPR) cameras at the entrance to events, which can flag up the vehicles of individuals who have a history of anti-social or criminal behaviour.

More recently, BSIA member companies have been focusing their efforts on how the police can utilise smart phone and tablet technology to further enhance the operational capabilities of video surveillance solutions in situations where crowd management and control is a pivotal requirement. In one solution currently being rolled out in various Police forces across the UK, officers can use their Blackberry phones and tablets to both view and record video footage while they are in the midst of the action. Crucially, should an incident suddenly arise, they can call up what is happening on their phone so they are not necessarily relying on someone in the control room verbally relaying what is going on, which can take time. In addition, from a recording perspective, by using the in-built camera on their device they can take a snapshot or record an incident as it happens. A major step forward here is the ability to ensure that this evidence can be given sufficient weight in court. Being connected back to the security management platform means there is a time and date stamp associated with the video, so it can be logged as an incident in the same way as footage caught on a static CCTV camera would be.

Whilst historically, having the right infrastructure and bandwidth has been an issue for the widespread adoption of body-worn camera systems, these are now being overcome, and models are being brought to market that are able to stream video and audio content over advanced next generation IP radio networks, providing an additional option for on-the-ground surveillance at large-scale events.

These are certainly exciting times from an event management perspective, as we witness the roll-out of smarter surveillance solutions to deliver an overarching view and to act as a powerful force to complement existing crowd management security measures, allowing the police and venue security personnel to make the most of their finite resources. Regardless of the systems employed, however, the first step towards ensuring the quality of a CCTV system is avoiding rogue suppliers.

Relying on the expertise and advice of quality CCTV providers becomes essential to ensure the longevity and reliability of a system, and will provide event organisers with a better return on their investment. Members of the British Security Industry Association (BSIA)’s CCTV section meet strict quality criteria, are keen promoters of best practice in the CCTV industry, and have a wealth of experience securing sporting events. They are therefore best placed to advise on the technology available to secure an event. For more information visit www.bsia.co.uk/cctv

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IQinVision Chillicothe High School Case Study

Chillicothe High School Gets Excellent Results with IQinVision Megapixel Surveillance

Chillicothe High School is located in north-central Missouri. The high school has an enrollment of 605 students, in grades 9 through 12. The 120,000 square foot high school building, complete with spacious classrooms, computer and technology labs, Media center, and gymnasium. The facility also offers plentiful parking areas for students, faculty, and visitors, with a separate parking area available to those attending Gary Dickinson Performing Arts Center events.

The Challenge

When Dan Nagel, Assistant Principal and Athletic Director, assumed his position two years ago, his many responsibilities included attendance and discipline for the school’s hundreds students. One of the tools at his disposal was the existing video surveillance system. “We had about 16 analog cameras and the images were not very clear at all. The DVR was hard to work with, and even if you did figure it out, getting positive ID on a student was quite difficult. We had to make an identification by looking at the clothes a student was wearing. If we didn’t solve an incident that day, and the students showed up the next day in different clothes, we were out of luck.”

Nagel secured funding in the 2012 budget to upgrade the school’s video surveillance technology. The high school had a number of integrator companies come in, demonstrate their equipment, and explain how they would design and install a new system. “We wanted IP over the DVR technology,” Nagel recalled. “We discussed different camera resolutions and camera coverage strategies with each of the potential integrators.”

The Solution

Chillicothe High School selected the integrator SMC and their package of ExacqVision Client video management software and IQinVision HD megapixel cameras. “We have several long hallways,” Nagel explained, “and we tried to reduce the overall number of cameras needed by utilizing wide camera angles and deploying higher megapixel cameras.” The installation was completed in June 2012 and after over one and a half years’ use; Nagel and fellow staff are suitably impressed.

The IQeye cameras are located anywhere students tend to congregate—in front of classrooms and banks of lockers, bathroom entrances, the cafeteria, and the commons. The school’s Resource Officer wanted coverage of the school front entrance and, of course, there are long views down all the major hallways. Cameras also keep an eye on the parking lots. Nagel and staff use the video mainly for after-incident review, although there is a camera in the Internal School Suspension room, which is monitored live because staff cutbacks don’t allow for a teacher in that classroom.

The Highlights

Both Nagel and the school principal are able to view all 28 IQeye camera feeds on their computers, as is the District Superintendent. The principal’s secretary monitors a camera trained on the school’s front entrance.

“We probably utilize the system once a day for minor incidents, and once a week for something major,” Nagel said. “We have a lot of incidents where video has been key.

The high school stores video for at least 30 days, but to date Nagel has only needed to access and review video up to about two weeks old.

Nagel again, “Now I don’t have to worry about who is telling the truth and who is not telling the truth—with megapixel video surveillance we can figure things out easily and quickly. Between our old system and the ExacqVision/IQinVision system, it’s night and day.

The school has had traffic accidents and the occasional fight where video is quite valuable. There was an incident where a student was truant and the video system documented the vehicle she got into in the school parking lot. Her mother recognized the car and Nagel and his team were able to quickly solve that situation.

“Our success rate in terms of justice served has tripled. I used to have to interview three or four students, write everything down, figure out who won’t tell on their friends now, I just pull up the video. It has probably tripled my efficiency as well, and I’m able to channel that time into productive activities—not just doing discipline,” Nagel concluded.

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Smart Thinking

Smart Thinking

Surveillance Now lead reporter Timothy Compston investigates the impact that the proliferation of tablet and smartphone devices is having on how people view their CCTV.

The appearance of smart devices in all of their guises has undoubtedly transformed the way we go about our daily lives whether at home or business. Given the exponential growth in the power and capabilities of smartphones, and tablet devices, it is perhaps not too surprising that video surveillance-based applications are coming more and more into the frame for site owners and security personnel. So what is, and isn't, possible on the CCTV front? Is there more hype than substance or can smart devices actually play a valuable role in helping to secure and manage sites? How does the advent of 4G and other developments like cloud-based storage fit into the picture here?

Expanding Capabilities rnFor his part David Aindow, product and technology director, at Synectics is quick to point out that the range of solutions to view CCTV is far advanced on what was possible just a few years ago: "At Synectics we have the ability, for example, to put a web server within any of our systems so that people can remotely connect into that web server from a compatible device. They are able to interrogate the video both 'live' and 'recorded'. We use permissions so that people in the control room can decide who, when outside the control room, can still see the video. This is what I would term our 'light weight' option. You don't need to download an app to the device. As long as you have a compatible browser with our web server you can authenticate and view the video and pan, tilt and zoom the associated cameras."

Aindow goes on to say that a more 'heavyweight' approach is in the form of an app for Windows-based devices like tablet PCs, although he stresses that an Android version is in the works. The app, Aindow reports, is essentially a special version of the company's popular Synergy user interface: "This allows connection, either over Wi-Fi or a cellular network, into the main Synergy system with almost the same functionality as if you were sitting in the control room using a traditional work station. You can call-up maps of a premises and the alarm points within that environment. If any alarms come in, whether from access control, intruder, fire or other systems, there is a corresponding notification within the tablet app." Beyond this, Aindow confirms that there is 'live' video and 'recorded' playback functionality and the ability, when security personnel are walking around and see something, to speak to the tablet using speech-to-text recognition.

Asked about where Synectics' solution for tablet PCs is having the most traction, Aindow responds that one target market that is especially receptive to this approach are large-scale shopping malls and retail parks: "In this kind of scenario the fact is that people based in the control room may need to go out and about patrolling the mall itself. When they leave the control room they simply take a tablet PC with them and, effectively, anything they would see or do in the control room can be accomplished on the move. They can view the video and if they see anyone or get reports of shoplifting they can enter that into the system and do further reporting as well." Aindow says that, experience has shown, that there is more benefit to be had from the use of a tablet in this type of scenario compared to a mobile phone type device: "The reality is that it is significantly easier to navigate through different elements of the software on a larger screen."

In terms of specific issues, when looking at video on tablets, one of the biggest, according to Aindow, relates to the actual video performance: "You obviously have a lot of HD [High Definition] video content around these days and people want to get that onto their tablet PCs. You have a couple of limitations here, there is the bandwidth of the actual network that you are connected to - be that Wi-Fi or cellular - and there is the actual graphics performance of the tablet to take into account." Aindow says that early on Synectics decided, rather than actively trying to get video from the 'live' camera stream itself which may not have produced very positive results, to put the video through a transcoding process: "Essentially, this takes the high definition video content, or full frame rate standard video, and transcodes it down to a lower resolution, lower frame rate, that is more suitable for transmission across lower bandwidth wireless, and cellular networks, and to present on lower graphics capability devices like a tablet or phone." An additional point that Aindow makes, regarding how Synectics has implemented transcoding, is that the transcoder actually waits for the device to confirm that it is ready for the next piece of video before it actually sends any more.

Of course when video is being sent to remote devices there may be concerns over how safe this process actually is and the prospect of footage getting into the wrong hands. With the tablet PC app, Aindow reveals, the majority of Synectics' customers have so far provided their own secure networks: "This means that, even though it is Wi-Fi, it is encripted by the network provider which means that the traffic is less liable to interception." On the subject of going onto a cellular network, Aindow feels that this is a little bit more challenging: "We would personally recommend the use of a 'VPN [Virtual Private Network] tunnel' between the device and the actual security control room."

The Right ApprnTouching on the need to minimise the risks associated with remote access, William Ku, vice president - International Business Division - stresses that VIVOTEK's iViewer app, which has been launched for the iOS and Android platforms, is designed with access restrictions in mind: "Only people with a valid account and password can access the video streams." In addition, he points out that VIVOTEK is looking to roll-out more security-critical features here: "We plan to develop the iViewer with RTSP (Real Time Streaming Protocol) over Https in the near future, making mobile surveillance fully and seamlessly secured."

Considering the iViewer app in more detail, Ku reckons that, by any measure, the iViewer provides a powerful surveillance tool: "iViewer enables users to view live streaming video from multiple cameras managed by centralised management software (VAST) or standard recording software (ST7501) at any time, anywhere." Ku is enthusiastic about the benefits that the iViewer app can deliver: "Available 24/7, the iViewer app is not only a great convenience for administrators but it also enhances security by providing administrators with the flexibility to monitor and detect suspicious activity in real time even when they are physically away."

However enlightening it is to hear about the virtues of such apps in a theoretical context, the proof of the pudding, as they say, is what is actually happening on the ground. According to Ku the signs are good for VIVOTEK's iViewer with numerous examples of the app having a positive impact. One user he singles out is the Sanyu Elementary School, located in Taipei, Taiwan, that recently implemented a VIVOTEK surveillance system: "A 1MP IP8130 compact camera was installed in the security office at the school's entrance. Any activity, such as intrusion or vandalism, can be monitored, protecting not only the security guard staff but also the school children. With the supporting smart phone application [iViewer] security guards can now access live video off-site in real-time through iOS or Android platforms."

Looking ahead, Ku feels that the roll out of 4G opens the door to an accelerated speed of video transmission across cellular networks: "This will, I believe, facilitate the adoption of mobile surveillance apps like iViewer." He also says that, with the adoption of 4G, we are likely to see more functions like remote control or remote setting being designed into apps alongside the more usual remote monitoring capabilities.

Accessing EvidencernChristian Bohn, vice president of corporate marketing and alliances at Milestone Systems - which is well recognised for its XProtect video surveillance management solution - is keen to offer his perspective on the way smart devices are transforming CCTV: "We brought out our first Mobile Client about three-and-a-half years ago. The Milestone Mobile client is part of our client range. So we also have a heavy duty, feature-rich, client that is our Smart Client and the Web Client which is a bit of a scaled down version that you can use for more sporadic, ad hoc, views. This wouldn't be for a real security operator but rather for someone who is on the go."

Bohn says that Milestone is finding a pretty strong pick-up for their 'clients' across a range of scenarios: "A basic scenario might be a shop owner who is out of their store at the weekend or on holiday and just wants to find out what is going on with their employees or check on the amount of customers. Then there are also occasions where people are on a guarding tour and they need to view cameras on the other side of a building or staff in a shopping mall who have caught a suspicious person and they want to playback relevant video."

Historically, explains Bohn, access to a certain amount of cameras in a specific area 'live' or for basic playback was the order of the day, now there is an expectation of much more functionality. He singles out one exciting element called 'video push' for particular attention: "This is something we rolled out about three years ago. Video push is where you actually turn the mobile device into a video evidence collector. You can still look at a smartphone for 'playback' or 'live' video but you may be in a situation where you need to capture evidence or you might be a first responder and want to take video from the crime scene and send it back to your headquarters." In practice, says Bohn, as long as there is a connection through 3G, for example, you can activate your phone and stream basic video from that device to a central site: "You can then bring up the video or record the video in the database just as you would for video from a static camera. It is now part of the evidence package, you have the time span and the full capabilities of searching and playing back from the central location." Asked how the video push functionality has been received, Bohn confirms that demand is growing across governmental applications as well as from security companies.

A Considered ViewrnTalking to Paul Murphy, marketing manager at IndigoVision, he feels that it is time for a bit of reality check suggesting that the buzz around smartphones and tablets, and the way their associated apps can change how people look at video surveillance, is not at the same level as it was, say two or three years ago. Murphy points to what happened when PDAs were all the rage to demonstrate that delivering CCTV on the move is not as issue-free, or straightforward, as it might initially appear: "At IndigoVision we were, in fact, one of the first companies to develop a PDA-optimised version of our Control Center management software back in 2003. This was for Windows CE which then became Windows Mobile. Back then, although you could view cameras on a PDA device, the problems we had related to things like battery life and wireless access. You might have been able to display video for 30 minutes but then the device would simply fall-over so the hardware wasn't capable of delivering what we really wanted."

Murphy reckons, at least on the hardware front, that the real step change came with the emergence of the iPad: "It has been interesting to see how the CCTV industry has used the new capabilities of these smart devices for the better. A couple of years ago everybody was releasing mobile apps and you could view your cameras but to be honest it has sort of died off a bit now. You don't really see people promoting it to the same extent." He is quick to differentiate between the take-up in the domestic and commercial market: "There are a lot of apps being used for home monitoring, when owners are on holiday, which seem to be doing very well but the fact is that many commercial organisations are reluctant to give guards their own tablets to walk around with so they are still very much tied to using work stations."

The other problem for the commercial space is, Murphy explains, the difficulty of streaming what people would consider as good quality video back onto a tablet: "Professional quality cameras require more bandwidth and people tend to want higher resolution - HD and megapixel - cameras. To stream this over wireless is incredibly hard so viewing your camera on a tablet is still nowhere near as good as in a wired environment." Murphy is keen to stress that IndigoVision's technology is optimised to work over wireless and low bandwidth connections, thanks to compression technology, but even with this he says that the company isn't seeing huge end user demand out there at the moment and, crucially, he doesn't anticipate things changing anytime soon.

In the CloudrnOne trend which seems likely to revolutionise how we go about video surveillance in the years to come, just as it has other aspects of our daily lives, is the roll-out of cloud-based solutions. Already this is starting to make itself felt with regards to remote CCTV. A real pioneer here is Cameramanager.com which joined Panasonic Europe last July.

"Cameramanager not only provides remote storage of CCTV footage but allows instant access to cameras via a PC, Mac, smartphone or tablet," explains Rishi Lodhia, ceo of Cameramanager, "You can set the cameras to start recording immediately when triggered by motion, audio or PIR events and the app will alert you using a push notification, so you can take direct action." Lodhia explains that this makes Cameramanager, which handles millions of 'events' every day, the perfect solution to access surveillance whilst on the move. To put the scale of Cameramanager's cloud into some sort of perspective, it is reported to have a bandwidth volume that is equivalent to 8.3 million iTunes songs and, on the storage front, the ability to cope with the needs of 15 million YouTube videos.

Although emphasising that there are few limits to what can be done with Cameramanager, Lodhia does acknowledge that, as with other approaches to viewing CCTV on the go, a limiting factor is bandwidth speed and availability: "Lack of bandwidth has an impact on resolution and video frame rate. However, for most customers, the current infrastructure supports perfect performance across four cameras at up to 10 frames-per-second." In common with other vendors, Lodhia believes that 4G will open up the prospect of a faster, more reliable service for surveillance applications. Addressing security concerns around remote access in general, and cloud-based services in particular, Lodhia says: "Our service is fully protected and access is controlled by password and bank-level SSL encryption. It is in customers' interests to sensibly manage access to Cameramanager to specific individuals in their business."

Moving AheadrnSo to sum up, although it would seem that not every vendor is reporting a surge in demand for surveillance-based applications related to smart devices there is a fair degree of consensus on the fact that much more can be achieved now. Smartphones and tablets have greater processing power, better battery life, and sharper displays than their predecessors like the old PDAs, for example, and security manufacturers are adding more management features into their apps all the time. Moving forward, the ability to actually use the devices themselves to capture evidence is an aspect that we are likely to hear more about and issues like how footage is transmitted, with 4G on the horizon, and ways to keep this process secure remain high on the agenda.

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Police Evidence

A Question of
Police Evidence

Timothy Compston takes a closer look at the way that police forces are deploying the latest CCTV technology to help them to deter incidents and to gather vital evidence.

Events over the last few years like the London bombings on 7/7, and the 2011 riots in the same city, have served to illustrate that, now more than ever, police forces must be ready to deal with a wide range of threats and, crucially, to gather the vital evidence necessary to both identify and apprehend offenders. This is where video surveillance can, and does, play a pivotal management and evidential role, whether it be through the police's own wide-ranging capabilities, such as new body-worn cameras and rapidly deployable vehicles that can be moved to key hot spots, or via access to city centre schemes and commercially-owned infrastructure.

The value of CCTV evidence was certainly brought into sharp relief after the tragic events of 7/7 when a 100-strong specialised CCTV recovery team from the Metropolitan Police helped to carefully piece together the terrorists' movements. Fast forward to the London riots, two-and-a-half years ago, and the unprecedented scale of the task faced by the police, which was an order of magnitude greater than 7/7, called for many additional lessons to be learned. In this case the work undertaken through Operation Withern involved wading through hundreds of thousands of hours of riot-related footage. Thankfully this gargantuan effort resulted in thousands of individuals being charged, offenders who otherwise might have escaped justice. Alongside this, in these times where policing budgets are under significant fiscal pressure, the ability of CCTV to act as a force multiplier is causing renewed interest amongst police forces, and the recently appointed police and crime commissioners across England and Wales.

The Forensic FilesrnMick Neville, who is the detective chief inspector at the Metropolitan Police in charge of the Central Forensic Image Team on Operation Withern - the operation into the disorder and rioting in London - has some forthright views on how CCTV images should be used. He believes that, when it comes to forensic images, 'people and processes' are, in many ways, more important than the technology itself. Neville is well positioned to speak on this subject, not just from his experience of the riots, but also due to the fact that he was responsible for setting-up the well-respected VIIDO - dedicated police forensic image - units and the Met Circulation Unit which continue to make massive improvements in the detection of volume, and violent, crime using CCTV and other forensic images.

When asked where his work fits into the wider question of how police utilise CCTV, Neville emphasises that he is very much focused on the reactive aspect: “A murder has happened, shoplifting has happened, or something in between. How do we extract the images? What is the best way of getting people identified and if somebody is identified how do we guarantee that something is done about it? I work on an army or business notion that people don't do things unless you check.” He points out that with other aspects of police work such as fingerprints and DNA it is very systematic: “Experts gather and then there is a systematic identification and a performance indicator. You can see which crime officers have done the work.” By contrast, Neville says, until recently, with the police and CCTV images it was more like a cottage industry: “Everybody was doing their own thing. What I have done is like fingerprints and DNA. I know what is coming in, it gets the same treatment wherever the image comes from and, if it is identified, we have a way of checking that something has actually been done about it."

Pressed for additional detail on the process he has brought in at the Metropolitan Police, Neville responds: "It is a basic process really. You don't want a situation where, if your house is burgled, if officer 'A' gets the images he might do more than officer 'B'. What I have done is to try to take out that factor. There is a process that is not governed so much by human resources."

Neville is especially proud of the image database which he and his colleagues invented: “As you know it is unique - a world first. All the images go on to our database so we know what images we have. Images are described, you can find people. We had a couple who were ripping off Harrods and other high value shops and they were dressed appropriately and no one thought they were suspicious. However thanks to the database it is now possible to look for all female thieves with blond hair and come up with say 30 images. This means that a woman can be charged with all sorts of offences rather than Westminster Police dealing with just three incidents and not knowing that Hammersmith have five cases and Holborn, six.” Neville feels this is a real game changer: “Before with images alone no one would have appreciated that X belongs to Y and Z whereas with fingerprints they could,for example.

Although the genesis of the database pre-dated the London riots, Neville reveals that the riots, which were the biggest ever enquiry for the Metropolitan Police, crystallized the whole situation: "It was apparent that something needed to be done. So for all the 'wickedness' of the riots they actually drove forward the use of images. There was something like 200,000 hours of footage, and every department in the Met Police gave up staff to help review the images, and in the end we found about 4,000 suspects with viable images. This is where we could say there is somebody's face and footage of them doing something bad. You really have to have the two together otherwise it simply doesn't work." Moving forward, Neville confirms that the Metropolitan Police is working with the City of London Police and the Transport Police to share the same database: "Often their criminals are our criminals."

On the technology front, Neville is adamant that things like facial recognition through video analytics are over-hyped and believes that his team of so-called 'super-recogniser' police officers, which have grabbed the attention of the media as far afield as CBS News in the US, are much more effective: "Of the 4,000 suspect images from the riots only one of them was picked out by facial recognition. One of our PCs identified 180 suspects so these officers are far more valuable to me. Everybody promises me facial recognition solutions but doesn't deliver. It will work in an airport because the airport can control the lighting and the angle but it doesn't work on a rainy night in Brixton where people are running around. Whereas one of my 'super-recogniser' officers will say 'I know this man'."

Staffordshire Signals Force-Wide Body Cam DeploymentrnA type of video surveillance technology which is certainly finding favour with the police across the UK are body worn video cameras. One of the strongest advocates of 'body cams' is Matthew Ellis, the police and crime commissioner for Staffordshire. Last October it was announced that all front-line police officers, PCSOs and Special Constables, across Staffordshire and Stoke-on-Trent would receive body cams, commissioned by Ellis. The move follows on from a successful pilot by Newcastle-under-Lyme's Local Policing Team. When complete, the scheme will provide 530 new cameras. In operation the cameras allow officers, at the touch of a button, to record video and audio at crime scenes, including low-light situations, which can then be played as evidence in court.

Speaking to Matthew Ellis about the rationale for scheme, he confirms that the force is already half-way through the roll-out of the body cams. On the subject of why he was keen to go for body cams in such a big way, Ellis says that this approach ties-in with his ongoing commitment to transparency in policing: "Looking at quite a lot of the complaints which come in about police officers when individuals are being arrested, or more generally, I thought wouldn't it be great to cut-out the awful amount of time that is wasted either on spurious complaints or complaints from individuals who just don't like being arrested but have been arrested in a perfectly sensible way. We will now be able to look at the pictures of what actually happened rather than just relying on the words of individuals who disagree over the particular circumstances."

A second driver for the cameras, explains Ellis, is the way that officers talked to him about how things like Tasers can prevent situations getting out of hand because individuals see officers carrying them: "I wondered if the same thing would happen with body worn video cameras. Well, the reality is that, when they were trialled, early on officers were saying that in a number of incidents once they pressed the body cam's button, and the light came on, people become much more sensible and compliant. Already this technology appears to provide an element of additional protection for police officers."

Ellis also says that he is very conscious of issues around things like domestic violence and the criminal justice system, where the police's body cam footage could assist in conveying what really happened: “Wouldn't it be better if judges and juries were able to see in court what the police saw when they came upon a scene of domestic violence, there is now the ability to show the expressions on people's faces and the state of the place.

Refining Personal Camera TechnologyrnSeeking out the views of Alasdair Field the ceo of Reveal Media, a leading provider of body worn camera solutions, for a vendor's perspective, Field notes that when Reveal first became involved in this area it was because of the inadequacy of what was available on the market: "Back then we only did the software management, in other words the evidence management, we were not involved in the cameras themselves." Field says that at the time, body deployable, cameras were really rather 'clunky' devices: "This was partly because they were adapted from other types of equipment, sports cameras and things like that, so they tended to be bulky and complex. There were also the cables to contend with because the assumption was that the mounting position should be on the head and the genre was called 'head cams'."

The focus on head cams was relatively short-lived, explains Field: "Body worn video started to make its mark when it was realised that actually mounting cameras on a police officer's head isn't the best place, in most cases, it is difficult to securely clasp something onto someone's head without creating discomfort. That was probably the most critical development in terms of ergonomics." The result was that Reveal Media became part of the very first wave of chest-mounted cameras back in 2009: "At that stage we understood enough about the business because we had been working with video cameras from other vendors doing the back-end, I think we were integrated with up to 15 cameras at the time. Now for general front-line police I think that it is accepted, certainly in the UK, that chest-mounted as opposed to head-mounted solutions are the best way to go."

A Remote ViewrnAnother vendor which is heavily involved in the supply of body worn equipment is Rochdale-based WCCTV (Wireless CCTV Ltd). The company's managing director, David Gilbertson, points to what he believes is a telling difference between WCCTV's solutions and others on the market: "Unlike some competitors our cameras all offer remote access to them. Lots of people have body worn systems for police in the UK to film information but they are just recording when the user actually turns the function on, it is kind of a 'dumb' unit.” Gilbertson explains the operational advantages of WCCTV's approach: “By contrast our solutions have the ability for a control room operator to view images remotely. This means they can see, at the same time, what the person on the street is seeing. The officer also has a panic button that they can press to alarm back to the control room."

Gilbertson reports that because the WCCTV unit is more expensive than conventional body worn kits sold in the UK, ironically, the bulk of interest is coming from international police forces rather than the company's home market: "In the main it is from police departments across the Americas."

Considering other types of CCTV deployed by police forces, WCCTV is also at the forefront of re- deployable mobile surveillance solutions, and now offers 4G live video transmission across its Dome and Tower ranges. According to Gilbertson 4G solutions allow more information to be moved, more quickly: "You have faster speeds of image refresh. People who were sceptical about rapidly deployable units in the past are less so now thanks to 4G. We are also putting IP high definition cameras into our product range for better picture quality."

Drilling down to the solutions that the police have had most success with, Gilbertson spotlights the company's portable domes which all have 360 degree Pan, Tilt and Zoom (PTZ) control, a hard disc recorder, and can even be powered from a lamp post: "The police can move them around easily for surveillance of areas harbouring gangs, where there is drug dealing, anti-social behaviour and even terrorist suspects.” You can literally set up a dome at one end of the street and literally have it focus on the other end where there might be a property suspected of distributing drugs. It just looks like another piece of street furniture so it is effectively a covert device to anyone living there." Gilbertson goes on to say that it is possible to control the cameras remotely either from a control room or even via an iPad or iPhone.

Winning WaysrnFor Tony Orsmond, operations manager at TSS (Traffic Safety Systems) which is driving ahead with its vehicle-based CCTV solutions, a notable trend for police-related CCTV is the advent of HD CCTV: "With 1080p cameras the police have the confidence that they can drive down the road and they will have recorded everything including a vehicle's numberplate. They can blow up pictures more without pixelation whereas, before, old analogue cameras might not always have been able to focus."

Looking in more detail at an example where the goal of rapidly deployable CCTV is for crowd control, West Midlands Police have been using a TSS-equipped Football Command Vehicle (FCV) for a number of years featuring mobile digital CCTV recording technology. The extremely capable FCV operated by West Midlands Police's Queens Road Operational Command Unit has proved its worth for the force allowing effective coverage of areas adjacent to football grounds like Villa Park on match days and providing a high visibility presence to deter potential offenders. Not only was TSS responsible for fitting out the vehicle but also provided ongoing training and support to police officers along the way.

With a number of CCTV cameras, including a mast-mounted unit, microphones and a built-in control room, the FCV ensures that the police can monitor crowds coming towards and leaving the ground and - in association with football intelligence officers - locate and track known troublemakers. Being mobile means that the FCV can be deployed, quickly, to potential flashpoints such as where rival fans are liable to cross and adjacent to public houses.

Orsmond says that the success scored by the Football Command Vehicle at Villa Park, ultimately, led to another one being equipped to cover Wolverhampton: "Something like this is a real visible presence for crowd control. Once people know that they are being filmed their attitude changes. Also, if something does kick-off it gives the police the ability to go back over the footage afterwards to see exactly what happened. So the video is great from an evidential point of view."

An innovative solution in the works by TSS for a UK police force, reveals Orsmond, is to allow them to have the ability to access video footage from all of their patrol vehicles while they are on-the-move. This means that if there is a pursuit situation, for instance, senior officers can now call-up the relevant live images of the driver's view rather than simply having to listen to a radio commentary: "This capability should help inspectors in the control room to make a better judgement call as to whether officers in patrol vehicles should or should not back-off - now they can actually see what is happening for themselves," says Orsmond. Another innovation that TSS is employing in this case, reports Orsmond, is to set-up a VPN (Virtual Private Network) so the force doesn't need to rely on fixed IP SIM cards.

Caught on CamerarnGiven the above, it is clear that the police are deploying CCTV technology in new and innovative ways to help them deal with a multitude of challenges, from large-scale riots to high speed pursuits and real or imagined complaints against officers. There is also a much greater appreciation of the need to manage the resulting 'forensic' evidence within an effective framework, with the efforts of the detective chief inspector Mick Neville, and his team at the Metropolitan Police, especially noteworthy in this regard.

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Training

Surveillance
Camera Code
of Practice

Tavcom, celebrating 20 years as the leading international provider of accredited security systems training, provides a brief overview of the Surveillance Camera Code of Practice.

Paul Tennent is Managing Director of Tavcom which in 2014 is celebrating 20 years as the leading international provider of accredited security systems training. Like his father Mike Tennent, the founder and CEO of Tavcom, Paul passionately believes that formal training programmes leading to accredited and recognised qualifications, as well as CPD structured points through vocational assessment and project work, is a winning formula to ensure that people of all skill levels can be effective and successful in their workplace. In this article Paul provides a brief overview of the Surveillance Camera Code of Practice.

You may not have noticed it, but the Surveillance Camera Code of Practice came into force about six months ago. If however you are wondering when you will find time to study it, the good news is that it is only 25 pages long. The even better news is that unless you work for a public body such as the police or local authorities in England or Wales, it does not actually apply to you.

The objective of the Government in introducing the new Code was to respond to concerns in respect of the potential misuse of video surveillance in public spaces. According to the BSIA, only one in 70 existing CCTV cameras are in fact under public sector control ownership and so the Code does not cover the vast majority of CCTV installations. If you are a private company or organisation, or you are an installer mainly involved in commercial projects, the Code is not relevant to you.

There is plenty of common sense built-into the Code’s 12 guiding principles, such as ‘Use of a surveillance camera system must always be for a specified purpose which is in pursuit of a legitimate aim and necessary to meet an identified pressing need’, and ‘The use of a surveillance camera system must take into account its effect on individuals and their privacy, with regular reviews to ensure its use remains justified.’ To a large extent though, these issues have previously been addressed by the Data Protection Act and it would be surprising if any public sector organisation was to deploy a video surveillance system without first producing an Operational Requirement.

The Code does not distinguish between different types of camera systems, but it does state that some of the more advanced forms of technology such as facial recognition or other biometric characteristic recognition solutions ‘need to be clearly justified and proportionate in meeting the stated purpose, and be suitably validated. It should always involve human intervention before decisions are taken that affect an individual adversely.

Public bodies are expected to be self-regulating with regard to the Code with the Surveillance Camera Commissioner for England and Wales having no enforcement or inspection powers.

As previously mentioned, the Code does not apply to private sector video surveillance systems and it does not appear that the Government has any intention of revising it in the future in order for it to do so, despite lobbying from organisations such as Big Brother Watch which would like to see much tighter monitoring of the use of all CCTV cameras.

For those of us who work within the electronic security industry, any measures which increase professional standards and enhances the general public’s perception of the value of CCTV, has to be a good thing. The video surveillance industry ability to continue to grow is reliant on its reputation for designing, specifying and installing equipment that is fit for purpose. It will perhaps not come as a surprise to readers that at Tavcom we passionately feel that training can play a crucial role in ensuring all stakeholders, including salespeople and engineers, understand the importance of a well thought out operational requirement the existence of which can result in a well designed system that is capable of meeting the customer’s expectations.

Tavcom Training’s 2014 Prospectus can be viewed online at www.tavcom.com, whilst a printed copy is available upon request: email sales@tavcom.com. The Prospectus provides information on over 70 accredited classroom and distance learning online courses including which collectively cover a diverse range of subjects including CCTV system planning, CCTV Installation, CCTV Repair & Maintenance, Video over IP, Control Room Management and a specific course in respect of the Operational Requirement.

Contact Us

Tavcom Training

Email:
sales@tavcom.com
Website:
www.tavcom.com
Phone:
+44 (0)1489 895099

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Bosch IP Recorder

Instant access to HD video from anywhere

New DIVAR IP recorder family with integrated
Dynamic Transcoding Technology

• All-in-one video management systems and storage solutions
• Scalable recording solutions for different applications
• HD image quality from any location even over limited bandwidth

The new DIVAR IP recorder family consists of all-in-one video management systems and storage solutions by combining a network recorder, storage array, client workstation and integrated software into one unit.

Nowadays the market requires smooth and instant access to high-quality surveillance video regardless of monitoring a whole chain of hotels or a single petrol station. Moreover, in today’s mobile world, users have come to expect the same degree of comfort and performance when away from the office or control center. With the launch of four new DIVAR IP video recorders, Bosch is responding to these needs and offers customers either simple yet scalable storage solutions or scalable all-in-one solutions for small to large sized security systems.

All DIVAR IP recorders enable recording, viewing, and export of high-definition and standard definition resolutions, while streams are displayed in 16:9 and 4:3 aspect ratios simultaneously. The recorded videos can be viewed and managed, depending on the model, using a remote operating client, and integrated operating client or a built-in web application.

Unique instant access to HD video scenes from anywhere is possible thanks to Bosch’s revolutionary Dynamic Transcoding Technology. This technology enables high-resolution live video streaming and playback even over limited bandwidth connections, adapting the image quality to the available bandwidth. This applies for example for 3G areas with limited reception as well as WiFi connections with constantly changing throughput. The Bosch Video Security app allows HD video to be viewed on an iPad/iPhone from any location.

The all-in-one DIVAR IP 3000/7000 recorders are equipped with Bosch’s Video Management Software and therefore offer advanced alarm processing to ensure that the most critical events are identified and managed. They also feature fully integrated support for Forensic Search, which allows operators to quickly find a particular event among hours of recorded material. Once the desired object has been found, Instant Detail Enhancement immediately displays the paused image in full HD quality.

The new DIVAR IP family is scalable so as to meet the requirements of different application sizes. For example, the DIVAR IP 3000 supports up to 32 channels with up to 8 TB of storage, making it ideal for smaller and medium sized installations, such as retail, education, banking and similar applications. The DIVAR IP 7000 comes pre-licensed for 32 channels, and can be easily expanded up to 128 channels in line with growing needs. Its internal storage supports up to 16 TB of recorded video. To increase the storage capacity, the new DIVAR IP 2000 and DIVAR IP 6000 storage devices can be added to all the models in the DIVAR IP family.

All four of the new DIVAR IP recorders are ONVIF-compliant and thus integrate seamlessly with a wide range of security software and hardware solutions from Bosch, such as BVMS, the IP 2000, IP 5000, and AUTODOME cameras, as well as those of third-party providers. This is backed by the Bosch Integration Partner Program, which grants partners immediate access to online tools for easy integration of management and recording software, video analytics, monitor wall systems, and cloud monitoring. Further details of this program are available from: ipp.boschsecurity.com.

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CCTV Code of Practice

PRACTICE MAKES PERFECT
FOR CCTV

Lead reporter Timothy Compston finds out why the BSIA (British Security Industry Association) has launched a revised version of its landmark Code of Practice for the CCTV Sector.

Given the security and operationally critical nature of CCTV systems any initiative that can facilitate best practice surely has to be welcomed. The last thing anyone wants to see are systems being rolled out in a slapdash manner resulting in serious issues concerning design, installation or ongoing maintenance. It is certainly in all of our interests that CCTV systems realise their full potential to stop criminals in their tracks and, if necessary, to provide the evidential quality footage to prosecute offenders. Against this backdrop documents like the recently launched, and fully revised, version of the BSIA's Code of Practice for the CCTV Sector are, undoubtedly, a step in the right direction.

Standards Matter

Simon Adcock, chairman of the BSIA's CCTV Section, is quick to acknowledge the value of promoting industry standards and guidance: "At the BSIA we are firmly committed to developing best practice. The reality is that our industry has many non-specialists achieving poor results, and even some specialist companies who don't understand and adopt best practice, which all gives our industry a bad name. Best practice standards are very important, they drive awareness of the collection of information and 'how to' that makes up the term 'best practice' and ensure that companies adopt this."

Adcock goes on to say that, even assuming certain companies are aware of all of the different standards, many smaller concerns simply do not have the time or resources to be intimately familiar with the provisions of all of the standards that are out there." Given this, Adcock explains that the idea of the BSIA's Code of Practice - otherwise known as 'Form 109' - is to 'distil' all of the relevant standards: "Essentially, if there is one document that you have a chance to read and adopt as your CCTV 'bible' then Form 109 would be the one I would recommend."

A Key Reference Point

Even prior to the latest update the BSIA's Code of Practice was being widely used as a vital point of reference in the UK, and beyond. In fact, the BSIA reports that, Form 109 sits consistently at the top of the charts of its most downloaded publications. This is a position that the Code is well placed to retain thanks to the uploading of the revised version of the document.

The main attraction of the Code of Practice, as Simon Adcock alluded to, is the way it delivers a convenient 'one-stop-shop' framework document for security professionals seeking to adopt a best practice approach to the deployment of mission-critical CCTV surveillance systems. The content of the Code of Practice is extremely wide ranging and, cleverly, draws together all of the critical aspects that you could hope to find from the planning stage right through to the actual design itself, the installation, and the ongoing operation. Elements that all combine to optimise a CCTV solution in the field.

Of course, given all of the changes that there have been since the pivotal Code of Practice first came on the scene a couple of decades ago, the BSIA and, specifically the CCTV Section led by its section chairman, Simon Adcock, recognised that there was a pressing need to ensure that the document was as relevant as possible for CCTV installers, especially given its enduring popularity across the industry. However you look at it the CCTV landscape today, within which the Code of Practice has to operate, is pretty much unrecognisable from that of the early 1990s, whether we are talking from a technology or standards perspective. IP and HD (High Definition) solutions have come increasingly to the fore, there has also been the recent rolling out of new IEC and Cenelec standards as well, not withstanding the Government's own CCTV Code of Practice and the creation of a surveillance camera commissioner.

Talking Technical

Much of the task of reviewing and updating the substantial 60-page document, to adequately reflect current installation practices, plus the requirements of a diverse national and international standards environment, fell under the auspices of the BSIA's highly respected CCTV Technical Group. The hard-working Group runs a comprehensive program of standards development and guidance under the direction of the CCTV Section of the BSIA. As a result the Technical Group was able to draw on an impressive pool of expertise from member companies, and within the BSIA itself, to push things forward on the Code of Practice front.

Referring to the rationale for the latest iteration of the Code of Practice, Mark Wherrett, who is chairman of the BSIA's CCTV Technical Group: "The BSIA's Code of Practice remains the go-to document for all CCTV installers, so we wanted to update it to provide users with a cohesive overview of all of the standards and regulations to which they are required to adhere." Wherrett continues: "The landscape of CCTV standards is complex and can be difficult to navigate, so this Code of Practice, with associated guidance is intended to provide a single point of information for installers wishing to provide a quality service compliant to legislative requirements."

Drilling down to the areas where there where gaps in the previous edition of the Code of Practice that needed to be bridged Simon Adcock, chairman of the BSIA's CCTV Section takes up the story: "The existing Form 109 did contain some very useful guidance but where it fell down really was that it wasn't up-to-speed with the latest developments in the industry. When the Code of Practice was first released we were all listening to music on CDs and taking our cameras to Boots to have the pictures developed. There has been a lot of technology brought in to the wider world since then that has also had a massive impact on CCTV."

IP and Megapixel

Following on with this point, Adcock reveals that the previous iteration of the Code of Practice didn't cover megapixel technology which is now so pervasive: "It also didn't cover IP networks very well and didn't make any reference to grading which has been a fairly contentious subject but which is now in the main suite of the IEC 62676 standards which we are committed to adopting."

Another key change reflected in the revised document that Adcock singles out concerns how to access the level of detail provided by a particular camera sensor: "At one time we would talk about the percentage of screen height because any CCTV system was analogue and using the PAL standard so, broadly speaking, every camera had the same kind of resolution. Now you can't do that as everything has been translated into the number of pixels per metre and, depending on the resolution of your camera, the height of someone on your screen will vary for the same number of pixels per metre."

Crucially, Adcock confirms that the revised edition of the Code of Practice has been harmonised with the Government's own CCTV Code of Practice, absorbing the 12 principles laid out by the surveillance camera commissioner to enable readers of the document to see for themselves where the Government's requirements are reflected in the Code: "We are very supportive of this work and the concept of surveillance by consent is critical to keeping the public onside where CCTV is concerned," says Adcock.

Making a broader point, Adcock is keen to reiterate that while the British Security Industry Association (BSIA) welcomed the launch of the Government's own CCTV Code of Practice last year this has to be set against the reality that only 1 in 70 CCTV cameras exist under public sector ownership: "The majority of Police evidence originates from privately-owned cameras which means that this current regulation only covers a tiny proportion of CCTV systems. As such, the importance of encouraging the adoption of best practice among installers while driving standards of system selection, installation and operation, is paramount, and the BSIA is proud to lead the way in the development and dissemination of best practice."

Time for Change

Moving on to David Wilkinson, the highly experienced technical manager at the BSIA, who offered some thoughts on the roll-out of the up-to-date version of the Code of Practice (Form 109) as part of an online video commentary created to coincide with its launch. Wilkinson agrees that this was the perfect moment for the latest edition to be unveiled and explains why there has been such a gap since the previous version: "It has actually been 20 years since we last updated the BSIA document [Form 109]. There were two key reasons for this, firstly there has been little movement in the European and International CCTV standards arena and, secondly, with little drive from Government there hasn't been any desire to move things forward. That said the BSIA has been heavily involved in the UK's National Standards Framework and likewise with ACPO [Association of Chief Police Officers] which requires the use of recognised UK standards in its security systems policy."

Wilkinson goes on to spotlight some of the catalysts for changes to Form 109: "Over the past two to three years the BSIA has been heavily involved in a suite of European and new international CCTV standards and more recently in the UK Government's CCTV Code of Practice which is based on 12 guiding principles, one of which focuses on the use of approved standards." Interestingly, Wilkinson confirms that the BSIA was witnessing a significant increase in downloads of Form 109 even before the new revision: "This shows just how eager people are to see what is developing in the world of CCTV and, along with all of the other reasons, is why we decided that now is the right time to release an updated version of our Code."

Wilkinson reports that BSIA members are very supportive of the document: "As a code BSIA Form 109 contains requirements and guidance which our CCTV Section members have agreed to adopt, demonstrating their desire to stand out from other installers, monitoring centres and manufacturers. We see Form 109 as being the document of choice for those needing to understand professional CCTV systems."

Beyond the Code of Practice, Wilkinson, confirms that plans are in the works for the launch of a new Code of Practice specifically focused on the maintenance of CCTV systems: "This will compliment Form 109." In addition, he singles out a CCTV 'standards map' which the BSIA has produced to help CCTV companies navigate through the ever-changing CCTV standards landscape, including spotlighting the bodies involved in the development of European and International standards that can, potentially, impact on the UK's CCTV sector. According to Wilkinson the 'map' is available on the BSIA's website as an interactive PDF. Beyond the basic edition a more complex version of the map has also been produced which is offered as an 'exclusive' to BSIA members.

CCTV Event

In terms of forthcoming events, recent developments in the CCTV arena – including Form 109 - are likely to be centre-stage at a BSIA-organised CCTV Exhibition and Seminar which is taking place in Birmingham on Tuesday, June 24, at the Tally Ho Conference and Banqueting Centre. According to the BSIA this half-day event is designed to provide businesses, local authorities and the Police with an insight into changes in legislation and technology while exploring the implications recent developments in the CCTV sector.

Keynote speakers already confirmed for the event include: Tony Porter the new surveillance camera commissioner; Simon Adcock, BSIA CCTV Section chairman and assistant chief constable Marcus Beale, the West Midlands ACPO (Association of Chief Police Officers) lead for CCTV.

New Edition

Ultimately, the publication of the BSIA's new Code of Practice (Form 109) offers an invaluable resource for CCTV installers and others and over the months ahead it seems certain that more and more security industry professionals will be taking advantage of its practical guidance. A copy of Form 109 is available for download from the Association's website:
www.bsia.co.uk/app/images/publications/ 109-installation-cctv-systems.pdf

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Deployable CCTV

CONSTRUCTING SECURITY
with rapidly deployable CCTV

Lead reporter Timothy Compston considers the potential of rapidly deployable CCTV towers to have a positive impact on construction site security.

More and more builders are turning to self-contained, rapidly deployable, CCTV towers to provide enhanced protection for their sites against attack. These towers are typically hired out as part of a package that includes not only the units themselves but, crucially, installation, technical support, and any ongoing RVRC (Remote Video Response Centre) monitoring. With this in mind we seek out the views of a selection of equipment providers and security industry experts to find out more about the impact that these solutions can have on the ground.

Speaking on the subject of construction security, James Kelly, chief executive of the BSIA (British Security Industry Association) puts the threat that firms in this sector face into some sort of perspective: "There is little doubt that construction sites are, by their very nature, an attractive target for criminal elements thanks to the plant, equipment and valuable materials typically found at these locations. Given this stark reality, new and evolving techniques that have the potential to mitigate losses and to keep building work on track have to be welcomed."

One approach that Kelly singles out for attention are fully integrated mobile CCTV towers: "These are very much at the leading edge of fast-track video surveillance." According to Kelly such towers typically feature an array of cameras and detectors plus a compact DVR for a solution that can be quickly towed to a specific location, automatically extended and up and running in a matter of hours.

He goes on to point out that additional functionality like ANPR (Automatic License Plate Recognition) is sometimes added to these systems to assist with the monitoring of vehicles entering a site. Connectivity to a monitoring point can be supported by GPRS, 3G/4G and Wi-Fi. Of course, as Kelly explains, the frame rate and quality of images transmitted is directly dependent on the available bandwidth: "In terms of powering such devices this can now be accomplished via the mains, on-site generators, solar panels or even fuel cells. This flexibility means that the latest units are perfect for deployment at remote construction sites, including highway and other infrastructure projects, where there is not necessarily going to be ready access to the grid."

Forging Ahead with 4G

Turning to a leading manufacturer of rapidly deployable, portable CCTV and surveillance systems, UK-based Wireless CCTV (WCCTV) made the headlines recently when it announced that it was going to be the first provider to bring a 4G range of rapidly deployable solutions to market. Essentially this means that 4G live video is available across the WCCTV Tower product range, with solutions in the UK operating initially on the EE network.

Looking in more detail at the WCCTV Towers, these range from the widely deployed Standard Tower to the more specialised WCCTV Network Rail Approved Tower and the, highly portable, WCCTV Tower Lite. Although WCCTV admits that this is perhaps not as robust as the other all-in-one towers the company reckons that the Tower Lite is very capable in its own right offering customers many of the benefits and functionalities they have come to expect from its more established siblings.

For his part, Adam Haworth, sales director at Wireless CCTV (WCCTV), has seen the capabilities of WCCTV's rapidly deployable CCTV towers change for the better in recent years: "With our systems capable of operating over the 4G network, video can now go back to the RVRC at up to 20 frames per second. You can see more easily what is going on and control the camera and follow an event. This contrasts with five or six years ago where, with one frame per second, you could pretty much just verify that there a person was on a site. Now it is much more interactive and you can give very accurate information to the client and the police."

Another example of progress that WCCTV's Haworth cites is the extended range of the IR illumination associated with today's towers: "We used to have a 50 metre IR illuminator which followed the camera. This meant that you had to have a tower every 50 metres as even though at night you might be able to use detectors to pick things up as far out as 100 metres that was no good because you couldn't see what was going on. We now have IR illumination up to 100 metres which gives better value for money to the client as, crucially, one tower can now cover the area where previously you would have needed to deploy two."

Battery Life

Beyond this, Haworth points to the way that the powering of units has advanced to reduce dependence on generators or the mains out-of-hours: "Initially we put a small battery in there that was capable of keeping the unit going for about 10 hours." The issue with this, says Haworth, is that there was a reliance on the client providing some form of permanent power source whether that was a generator or via mains power: "Effectively the battery was just acting as a battery back-up. If someone cut the mains or power was lost it would send an alarm back to the monitoring station and the monitoring station would tell the keyholder that the power was down and they had 10 hours of operation left. We've now increased that to the point were we can put a battery back in there that will run for a full bank holiday weekend." What this means in practice, reports Haworth, is that it gives clients more time to resolve an issue and, crucially, that people who run generators can turn them off over weekends and evenings, saving fuel and curtailing environmental and community issues associated with running a noisy generator during unsociable hours.

Protecting the Protector

Asked how vandal proof the latest CCTV towers are given that they are liable to be deployed on crime prone sites, Haworth responds that out of close to one thousand units in the field only two have actually ever been attacked. Although the towers do not appear to be in the sights of the criminals, Haworth acknowledges the benefit of being prepared and emphasises that the WCCTV towers are secure by design and installation, with a heavy duty vandal resistant camera on top, steel metal work for the tower and the cabinet work for all of the internal workings is completely bolted down and padlocked: "As soon as anybody gets anywhere near one of our towers they are going to be detected and this then falls into the process of alarm verification and escalation that is dealt with by our partner RVRC. If someone is going to attack the tower from a distance with projectiles there is even a vibration and shock alarm to pick this up. On the two occasions, where towers have been attacked, the culprits were detected and the process managed effectively. Even when they used an axle grinder to attack the main stanchion of one tower it still remained operational with the individuals leaving the site once the keyholder turned up".

Whether trying to deter criminals from attacking a tower or the wider construction site, Haworth is enthusiastic about the benefits of an audio warning: "When someone breaks into a site they only have a very limited amount of time between an alarm going off and the keyholder or police reaching the site. By activating an audio warning we find that this will get rid of 85% of intruders straight away."

The Need for Quality

Another provider that has developed a strong market presence over the past few years, where rapidly deployable CCTV towers are concerned, especially in the construction sector, is Camwatch and specifically the JCB Site Security offering. Under the JCB Site Security umbrella, Camwatch is tasked with responsibility for all of the elements of service provision connected with JCB Towers, from the initial survey and plan, through delivery, implementation, monitoring, connectivity, redeployment and decommissioning.

In the view of Phil Bunting, who is director of sales and technology for Camwatch, when considering a rapidly deployable CCTV tower solution it is vital to remember that the product is only 33% of the offering. He stresses that another third is the 'engineering footprint' and a four-hour response to a critical failure is a must have: "The final element is the quality of the RVRC [Remote Video Response Centre]." Bunting is adamant that suppliers should hold relevant accreditations for their products and services, for example an RVRC should meet BS5979 for CCTV monitoring and BS8418:2010 where the design, installation and monitoring of detector activated, remotely monitored, CCTV.

Bunting remains concerned over the detrimental impact that so-called rogue contractors are having on the effectiveness of rapidly deployable CCTV tower solutions: "The main issues within the industry are due to a large amount of non-compliant poor quality systems entering this space. SIA ACS [Approved Contractor Scheme) companies who have no or little knowledge of the industry (manned guarding companies) are trying to deliver solutions." In Bunting's view this is only compounded by NSI and SSAIB companies from differing markets who are also trying their hand at delivering a solution." The upshot says Bunting is that they are hiding behind a number of accreditations but none of them are relevant to the services they are now providing: "Unfortunately the customer finds out the hard way," concludes Bunting.

The Right Package

So to conclude, the performance of rapidly deployable CCTV towers available today is far beyond what was possible just a few years ago which is good news for building firms adopting them as a key line of defence. Of course as some commentators have alluded to, it is imperative when selecting a solution that prospective users not only look at the features of the towers themselves but also access the competency of the RVRC (Remote Video Response Centre) which is offering to monitor the units. There is no point having a high specification tower if the monitoring is simply not fit-for-purpose.

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RETAIL REALITIES

RETAIL REALITIES -
Facing up to insider crime

Lead reporter Timothy Compston investigates the way that CCTV is being employed by retailers to push back against the underhand activities of the criminals within.

When discussing video surveillance in the retail environment, not surprisingly, much attention is given to the criminal actions of shoplifters and the impact this has on stock shrinkage. Sadly this is only part of the story. Behind-the-scenes retailers are also having to contend with the actions of dishonest staff who account for a significant proportion of total losses. Here we find out more about the extent of the problem and discover how CCTV can be employed, successfully, to tackle this issue in a way that keeps honest staff on-board while identifying the offending behaviour in their less scrupulous colleagues.

So what is the true scale of employee theft or fraud? Is this a growing issue that retailers really need to ramp-up their efforts to prevent? Well the answer is that it depends on what research you look at, with major differences in reported levels across the UK Retail Fraud Survey and the Retail Crime Survey, to take just two examples.

Quantifying the Cost

In the context of stock shrinkage in-store the headline figures of Retail Knowledge's latest annual UK Retail Fraud Survey - sponsored by payment experts Kount – are certainly thought provoking. According to the study while the biggest area of store loss remains shoplifting at 39%, theft or fraud by employees runs a very close second on 33% - an increase of 6% compared to last year's figure. Interestingly, the level of the employee problem highlighted by the Fraud Survey results is not reflected, to the same degree, in the BRC (British Retail Consortium) and its Retail Crime Survey. Here employee theft is dwarfed by the sheer volume of customer crime over the 2012-13 time period. Drilling down into the figures provided to Surveillance Now by the BRC reveals that employee theft accounted for 5.3% of all retail crimes by value - albeit the second highest figure for nine years - and 0.7% in terms of volume, this compares to corresponding figures of 82% and 6.2% for customers. What can account for such a discrepancy between the surveys? Well to an extent it relates to the fact that the UK Retail Fraud Survey figures reflect what is going on in-store - covering fraud and theft - while the BRC Retail Crime Survey results correspond to theft alone and are quoted as a proportion of a much wider range of offences which include: robbery, burglary, criminal damage and fraud (such as e-crime).

Of course, whatever the reported or actual level of employee crime, when you consider that annual sales in the UK retail sector amount to hundreds of billions of pounds, their actions continue to have a damaging impact on the bottom line of hard pressed retailers. Beyond this, just like an iceberg, it is fair to assume that many of the criminal actions currently undertaken by employees remain very much under the surface. This is a situation which seems set to change for the better thanks to a wide spectrum of exciting new video surveillance products, and analytical techniques, that are coming to the fore.

Stopping Power

Demonstrating just how far the potential to detect criminal actions, and errors, by staff has come is the software-based checkout vision system pioneered by StopLift. The state-of-the-art ScanItAll solution automatically analyses CCTV video to interpret the behaviour of a cashier and customer and, crucially, the handling of individual items moving through the checkout area. By mathematically analysing the pixels of digitized video it can be determined if an item has been properly scanned. Apparently this approach is capable of 'understanding' a full set of fraudulent behaviours including, for example, when a cashier covers up a bar code by hand or purposely misaligns the scanner and an item. StopLift is also claimed to be very effective at detecting refund fraud, basket-based loss, issues at self-checkouts and other operational errors.

Speaking to Malay Kundu, the founder of Cambridge, Massachusetts, based StopLift, for his take on the company's technology, he reveals that part of his background concerned the development of systems to look for terrorists in airports. This is an effort which he reckons has stood him in good stead for the challenging retail environment: "We are applying a lot of really hardcore high tech here. That is how we are able to detect 'sweethearting' [where there is collusion between employees and customers] and generally scan avoidance. We are doing a ton of this kind of stuff both for manned checkouts as well as now self-checkouts."

As we talk, Kundu is keen to show me some 'real life' video of StopLift's technology in action. In one example a cashier picks up a tube of toothpaste and dishonestly passes it around the scanner. "As she does that you can see the item is blinking in the bottom right quadrant of the screen," explains Kundu. "Basically our system is analysing the humans and all of their interactions with the merchandise and, at the same time, getting a 'live' data-feed from the POS. If you continue to watch you can see two red boxes and the blue box, the red ones she passes around and the blue one she flips so the bar code is facing up. Our solution details all three of these. Although this is not the view that the user sees it helps to show what is actually going on 'under the hood'."

Already StopLift has major retailers applying its technology worldwide a success which Kundu is keen to underline by pointing to a 'live count' on the company's website: "I think that we are somewhere above 800,000 incidents detected!" Prospective retail customers can take advantage of StopLift's solution, Kundu reveals, via a subscription model which is based on the size of a specific store: "We offer this primarily through our various partners. Even if someone comes to us directly we will channel them through to the right partner for their requirements."

Questioned about the response of retailers who have witnessed the state-of-the-art solution at first hand, Kundu says: "The feedback is tremendous. This tends to be one of two things, it either surprises them just how much is happening or confirms their worst fears. But I think that in each case they are happy to find out, although it understandably angers them that this goes on. There is malicious theft and a fair amount of just laziness and negligence that happens in store." He displays another video during our conversation which illustrates what he says is an all too common occurrence: "Cashiers often just give up trying to scan an item after a couple of attempts and give it away for free."

Caught on Camera?

Part of the dilemma for stores which StopLift's software-based checkout vision system is well equipped to address is, as Kundu explains, the fact that employees quickly realise that no one 'is watching them': "The cameras may be 'real' or 'dummy' but the fact is that we have even caught managers stealing! What that tells you is that they are gambling that people are not looking at all of this video and to be honest they are exactly right. Video is being recorded but the fact is that less than 1% of that video is ever actually looked at. This is understandable as there is just such a high volume of video. Essentially what we are doing is 'big data' for video."

Asked how StopLift's solution is able to work with existing in-store cameras, which are not necessarily HD (High Definition), Kundu admits that initially this was 'a little bit difficult to achieve' but it was a problem that company was determined to solve: "The fact is that retail is very cost conscious. From the very beginning we thought - what can we do with the lowest common denominator of equipment? The result is that we tend to work with a lot of analogue cameras." Having said this Kundu reports a large shift over the last few years to more and more IP cameras: "This is great and why our partner Milestone's VMS [Video Management Software], for instance, is so useful."

Frequent Offenders

Seeking out the thoughts of Henrik Pedersen, business development manager for retail and banking - EMEA and APAC - at Milestone Systems, who is a strong advocate of StopLift's approach, one of the first things he brings up is that retailers are still shocked by the extent to which staff are engaged in underhand activities. He attributes some of this surprise to the way that shoplifters, which retailers are more focused on, and employees go about securing their ill gotten gains in very different ways: "Many shoplifters are simply opportunists. They will come into a store once in a while and then disappear completely and go to another retailer. Employees on the other hand are at their place of work and, unfortunately, may think they have a 'system' which can't be detected. Once they start stealing they are liable to do it again and again. In fact a lot of surveys show that employees steal five times the amount compared to a normal shoplifter," says Pedersen. A case in point he recalls, from regular discussions with retailer who has helped to refine Milestone's software, concerns an employee who at first glance appeared to be doing 'returns': "They would regularly take products from the shelves, scan them in as if they were coming back to store, take money out of the cash register, and then put the items on the shelves were they came from originally," reveals Pedersen.

In terms of methods to address the ongoing headache of employee theft, Pedersen extols the virtues of Milestone's open platform XProtect video management software (VMS) which, he explains, is simple to integrate with leading edge solutions like that offered by StopLift: "StopLift's unique system compliments what we offer as it can go in and effectively detect scanning errors.” Regarding Milestone's own retail-specific add-ons, Pedersen underlines the features of XProtect Transact and the XProtect Retail: "XProtect Transact is fairly easy to install and it can basically 'sniff' the data at a transaction in the POS [Point Of Sale] system to reduce shrinkage and fraud," reveals Pedersen. When questioned further he reckons that XProtect Retail provides a more comprehensive option: "Basically it is an advanced forensic investigation tool for performing detailed transaction data analysis."

Another instance of dishonest staff behaviour that Pedersen says Milestone's XProtect add-ons are well equipped to clamp down on relates to the misuse of loyalty cards: "If you have a loyalty card scheme a worker might be tempted to use their own card if a customer is not a member. This is basically fraud because, essentially, the staff member gets all the points. With our software we can go in and look at how many times a certain card has been used and if one card appears 50 times in the same week, or 10 times in the same day, then we know that something is probably wrong there," emphasises Pedersen.

Big Data Searches

Considering the future of video surveillance in relation to retail stock shrinkage and internal theft, Paul Murphy, head of marketing at IndigoVision, concurs with the view that things are having to become more intelligent as a minority of staff seek to circumvent the CCTV solutions that are already in place: "Sadly you often hear about staff at the Point Of Sale [POS] working with people outside. An instance of this is when a television and a smaller value item are presented and only the smaller value item is actually scanned. It is only later when the retailer looks at the inventory records that all of a sudden the television has gone and there is no record of it moving into or out of the store!"

Murphy goes on to say that to allow patterns of dishonest behaviour, which are difficult to spot at first hand, to be picked-up and dealt with there is now a major focus on combining more effective searches of EPOS data with video evidence: "That is the most significant change you will see in our new version of Control Center [v.11.2] which we are about to launch." Murphy adds that traditionally with security and surveillance alarm pre-conditions are set at the outset: "For EPOS data you might say, for example, show me a 'zero value' transaction and bring up an alarm when this happens because the you [the retailer] knows this is an issue."

Now, Murphy explains, the way things are moving for retail investigation teams is that they are not looking, necessarily, for 'exceptions' at the start but rather to have the flexibility to go back and search all of the available data - the hours of video footage and millions of records of point of sale data - for specific things.: "The latest Control Center really opens up the potential to put in much more data. It doesn't care if it is an 'exception' or not." Murphy also contends that by being able to support millions of data records the investigative capabilities of Control Center v11.2 are indicative of the industry trend towards so-called 'Big Data'.

An Eye Level View

Talking to Roy Alves, business development manager at Axis Communications for the MEA region, about the retail market he is not surprised by what goes on around the POS (Point Of Sale) area and acknowledges the advantages of linking transaction data to video: “At the POS you can record the ASCII data that comes out of the till or what is being printed and the till slip with the video. In other words if I am scanning a box of matches across the till but video shows me with a carton of cigarettes that could be an exception report. This is 'sweetheart' scanning where, as the cashier, I know the customer and put a bar code for a box of matches on the palm of my hand and pretend to swipe through the cigarettes."

Turning, specifically, to trends in the network cameras employed to monitor the till area. Alves feels that aesthetically pleasing and discreet cameras are the order of the day: "The concept of having big bulky cameras is to all intents and purposes in the past tense. Retailers are looking for small footprint camera or cameras which are easy on the eye.” Alves is keen to highlight the P12 Series of network cameras where Axis has taken the camera lens (the sensor unit) and put it onto an eight metre ribbon cable which makes it perfect for integration into very limited spaces: "You can install the optics into the till areas at eye level, somewhere strategic, for a better view of the action and then the bulkier camera body can be placed elsewhere, such as the ceiling," says Alves.

Fast Food Cameras

Discussing the issue of stock shrinkage due to employees with Wendi Burke, director of marketing at IQinVision which is known for the IQeye line of HD megapixel IP cameras, she flags up an example associated with a large fast food retail chain in the US where the company's solutions produced a positive outcome: "An outlet was having issues with losses as a result of employee rather than customer action. One main concern was in the stock room and freezers were it became apparent that stock was disappearing in pretty large quantities when management would do an inventory of their food products." Burke says that the losses were predominantly in the areas with dry goods on racks and shelving as well as a large freezer: "Employees were basically taking food and just removing it out of the back door," explains Burke. The other area of concern, according to Burke, was at the point of purchase: "Staff had friends come in who would purchase something very small but then the worker on the register would proceed to hand over a much larger quantity of food."

The answer to help tackle the ongoing problem was, says Burke, to deploy HD (High Definition) IQeye cameras with analytics, specifically the Alliance-mini domes and 7 Series cameras: "We put in different form factor cameras, some stick or bullet style and some dome cameras. The dome cameras were over the point of purchase and drive-through areas. These were angled to see the register and what was entered and the money that was being exchanged." By doing periodic audits, or if the inventory and receipts were not matching up, the fast food concern could go back and look at the detailed video captured by the cameras to identify any culprits: "Where the cameras were installed in the stock room at the freezer area, just on the bandwidth and other resources, it made sense to use analytics for motion," reports Burke.

Ultimately, since installation the IQeye cameras have acted as a deterrent, reckons Burke, because the employees know that they are being recorded: "That in itself cut down on these incidents quite a bit." The cameras also led to action being taken against an employee who was regularly taking small amounts of money throughout the day. Alongside this, Burke goes on to say that the cameras are adding value as a training tool and helping to tackle other issues such as 'slip and fall' lawsuits or where customers are coming up and harassing employees.

Superstore Distribution

Another positive illustration of CCTV cameras helping in the fight back against employee dishonesty, in this case for spurious injury claims, is recounted by Paul Taggar, Arecont Vision's country manager for the UK and Ireland: "We actually put a 360 degree camera [the AV8365DN) into a distribution centre of a major superstore and dramatically reduced all of their 'slip and fall' claims overnight by targeting the worst locations." Taggar was amazed by how blatant some of the attempts by employees where to claim for things which never happened: "I was actually sent video of a particular incident where one member of staff was effectively using the pallet truck like a skate board causing them to crash into expensive goods. They then proceeded to make a claim saying, falsely, that they had slipped over and hurt their back!"

Taggar says that the detail provided by the AV8365DN camera in the initial distribution centre deployment means that plans are in the works to roll out the solution for the entire superstore chain, throughout the UK and Ireland. This wider deployment, he confirms, is not just confined to distribution centres but, crucially, hundreds of shops are set to benefit from the company's megapixel cameras.

Weighing up the relative merits of cameras, Taggar is keen to distinguish between what Arecont Vision is offering and some other vendors solutions: "Our camera here is not like a 360 degree fish-eye lens with a distorted circular image which you can't zoom in on. We have got separate lenses so what the retailer is getting is a level of detail that allows them to say well if this happened on Tuesday evening, around 9.00 pm, I can go back and look at the video evidence and zoom in and establish that 'something isn't right here'." Taggar is a strong advocate of the advantages of cameras like the AV8365DN: "As well as combating 'slip and fall' claims, retail distribution centres also have expensive goods like smartphones which some staff may want to 'pocket'. By having detailed cameras in place you can easily focus in on any areas where there is a discrepancy between the number of items that should actually be in stock and the number which are left."

On the subject of product launches, a camera line which Taggar reckons is well suited to retail applications is the all new SurroundVideo Omni. In fact Omni models are scheduled to start shipping this month (June) and should also be available for visitors to see at first hand on Arecont Vision's stand during IFSEC 2014: "The omnidirectionalcamera system means that, instead of having a 360 degree camera or wide area camera, it basically consists of four lenses [megapixel sensors] in one camera housing which, thanks to an innovative ratchet system, can be individually adjusted to capture different fields of view within a 360 degree range," explains Taggar.

Smarter Solutions

So to conclude, whatever the real scale of employee theft and fraud there is little doubt that some members of staff can, and do, use their insider knowledge to engage in actions like 'under-ringing' and 'sweethearting'. Thankfully, from talking to vendors who are involved in supplying video surveillance solutions into the retail space it would appear that technology is finally stealing a march on the criminals within.

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American Dynamics

American Dynamics Gets IP Video Buy In From High-Fashion Retailer Century 21

Tyco Security Products, part of Tyco (NYSE: TYC), the world’s largest pure-play fire protection and security company, announced today that Century 21, a high-fashion, low-price retailer with stores in New York and New Jersey, has chosen an end-to-end American Dynamics IP video surveillance solution as part of a unified loss prevention program for its newest store at Jersey Gardens: The Outlet Center in Elizabeth, N.J. The systems integrator on the project was Tyco Integrated Security.

The solution encompasses a host of American Dynamics’ Illustra cameras, including more than 40 Illustra HD dome cameras, selected to enhance the ability of Century 21 loss prevention personnel to track individuals throughout the store. At the foundation of the surveillance system, Century 21 has implemented the victor video management system, which allows security and loss prevention personnel to view, manage and control recorded video from four VideoEdge recorders.

“Century 21 prides itself on being on the cutting-edge with security technology, but only when it performs to our high specifications,” said James Betesh, Corporate Director of Loss Prevention, Century 21. “Maintaining the high level of responsiveness in the camera control, and pairing it with an intuitive video recording and management platform allows us to operate with the best of both worlds, while still meeting our goal of transitioning from analog to IP.”

The Century 21 Jersey Gardens store, which opened in April 2013, is the eighth site for the retailer that began business in 1961.

For more information on the American Dynamics product line, please visit www.americandynamics.net.

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IFSEC Preview: Bosch

Highest Quality of relevant IP video images Bosch Security Systems at IFSEC 2014 now in London

From June 17 – 19, 2014, the security industry will showcase their latest innova-tion during IFSEC International 2014 in London.

In South Hall at stand F700 Bosch Security Systems will take their visitors on a technology “journey” through the lens showing what is new in the world of video technology.

Please be inspired from the Bosch 4K ultra HD camera for enhanced safety and security. Users will benefit from superior identification capabilities during live viewing and in retrospective analysis, even when moving objects and challenging lighting pervade the scene. The DINION IP ultra 8000 MP from Bosch makes 4K ultra HD relevant for video surveillance, displaying every detail while reducing bit rates, network strain and storage costs.

Bosch will also exhibit Dynamic Transcoding technology for smooth live video streaming and HD image playback within limited network connections. By simply adding a transcoder or storage solution from Bosch, integrators can give cus-tomers the ability to view HD images on iOS mobile devices or remote PCs with outstanding image quality. Combined with the Bosch Video Security app, users gain a unique solution for full access and control of their HD cameras from any-where at any time.

With the increasing demand for security and safety in diverse application areas, more and more cameras are being deployed in outdoor locations that are exposed to corrosive conditions.

To ensure continuous operation in these environments without loss of functionality Bosch will introduce the new MIC IP 7000 Series camera.

IFSEC

Come to the Bosch stand and find out more about state-of-the-art video solutions.

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IFSEC Preview: Allegion

Allegion Takes Control
at IFSEC International
2014

From June 17 – 19, 2014, the security industry
will showcase their latest innovation during
IFSEC International 2014 in London.

Leading global provider of security and safety solutions, Allegion (formerly Ingersoll Rand Security Technologies), will be demonstrating its innovative range of Electronic Access Control (EAC) systems at IFSEC International from Tuesday 17 – Thursday 19 June at the ExCeL in London.

Throughout the three day event, Allegion will be demonstrating products from its Schlage range of reliable and convenient biometric technology security solutions.

The Handkey II will be among the products on stand – an access control reader which utilises field-proven hand geometry technology to map and verify the size and shape of a hand in less than one second. Each Handkey II can be used as a stand-alone security solution or it can form part of networked system. It offers complete door control, providing door lock operation, request for exit, and alarm monitoring. A version is also available to use for time and attendance purposes to link into HR and workforce productivity systems.

The stand will also feature the latest TBS 3D touchless finger scanner, which is the first fingerprint capture technology to reconstruct the three-dimensional features of the human finger by capturing the finger geometry, ridge and valley detail at resolutions up to 1000 dpi.

Visitors to stand can also take a closer look at the very latest models in the PegaSys wireless intelligent access control solution from Allegion. PegaSys offers a wide choice of electronic and mechanical entry components, based on RFID technology, and it provides an instant and economical way to upgrade traditional mechanical doors to a fully electronically-controlled access system. The cost- effective, flexible system can be easily and economically upgraded as requirements change.

Allegion aptiQTM multi technology readers will also be showcased at IFSEC. The readers combine cutting-edge security technology with the ability to transform basic access control products into single, integrated solutions.

Utilising an open architecture design, the aptiQTM readers are capable of interfacing with most systems and accommodate most manufacturers’ proximity cards. They are also compliant with Near Field Communication (NFC), ensuring users are able to migrate to mobile credentials in the future.

To maintain the highest security levels, the aptiQTM reader allows mutually encrypted communication between the card, reader and diversified keys, which protect data integrity and prevent unauthorised access. And as an added benefit, aptiQTM contactless smart credentials come with a variety of data storage options and highly impressive data transfer rates.

Paul Taylor at Allegion said: “IFSEC has undoubtedly become a must-attend event for the security industry and, as a world leader in access control, Allegion (UK) Ltd has been gearing up to showcase an exclusive selection of products from its key Electronic Access Control brands at this year’s exhibition.

“With the likes of PegaSys, aptiQTM and Schlage, as well as its Briton and CISA ranges of mechanical hardware products, Allegion is uniquely positioned to supply mechanical, electro-mechanical and electronic security solutions from cutting-edge biometrics, through to networked and stand-alone electronic access control systems and mechanical locks and cylinders. The team is looking forward to being on stand at IFSEC and making the most of this prime opportunity to demonstrate this comprehensive range of products.”

All Allegion products are offered with industry needs in mind and are backed up by the company’s quality, design and testing capabilities.

IFSEC International is a major annual event which attracts the entire security buying chain. This year, it takes place at the ExCeL in London’s Docklands from Tuesday 17th to Thursday 19th June. www.ifsec.co.uk.

IFSEC

For further information visit www.allegion.co.uk

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IFSEC Preview: Assa Abloy

Aperio's innovative
energy saving
solutions at
IFSEC

ASSA ABLOY, the largest
global supplier of intelligent lock
and security solutions, one tenth of the lock and security installations worldwide, is focusing on innovation on Stand D1700 in Hall S17 at IFSEC 2014

Recently named by Forbes as one of the world’s 100 most innovative companies, ASSA ABLOY will showcase new products and solutions for a wide range of end user markets, bringing competitive advantage to OEM and system integrator partners, and improving customers' lives through greater security, safety and convenience.

ASSA ABLOY Access Control’s Aperio® innovative product portfolio will be on display at IFSEC 2014 – including battery powered online and offline locks, cylinders and escutcheons – all innovatively designed to upgrade mechanically locked doors and wirelessly connect them online or offline to new or existing access control systems, with minimal modification to doors and premises.

ASSA ABLOY Access Control’s revolutionary Aperio® portfolio will also be on display on over 15 access control providers and OEM stands to showcase Aperio® as a simple integration for complete wireless access control.

Says Damian Marsh, Managing Director of ASSA ABLOY Access Control: “Aperio® is truly recognised as a future-proof RFID global technology with the power to instantly transform any mechanical door into a fully functional wireless access control solution.

“Moreover as visitors to IFSEC will be able to see from the ASSA ABLOY stand and experience with our access control providers and OEM partners, Aperio® has proven across a number of applications to be the most cost effective and energy efficient; both critical to drive investment and refurbishment opportunities as the market continues to recover.”

On the ASSA ABLOY stand, D1700 in Hall S17, visitors can watch Aperio® integration in action. With live systems from Gallagher, G4S, TDSi, and ACS up-and-running in the hall, ASSA ABLOY will demonstrate proof-of-concept for its Aperio® range.

ASSA ABLOY Access Control will also be discussing its latest white paper findings into energy efficiency, whereby Aperio® has proven to save at least £9,800 in running and maintenance costs of a typical 1,000 unit student accommodation block, in comparison to wired access control doors.

Damian concluded: “The findings of our extensive research really speak for themselves; and at a time when rising expectations of university and its service provision is in direct correlation with higher fees, offering high performance safety and security can make the difference.

“ASSA ABLOY Access Control Aperio® offers the way to balance cost savings with convenience to ensure university accommodation is as secure as possible and at IFSEC we can show how it can do exactly the same for any application or industry sector.”

For more information on the global range of door security and access control solutions from ASSA ABLOY, visit www.assaabloy.co.uk/IFSEC2014.

To read more comprehensive press briefings and product information on ASSA ABLOY Access Control Aperio®, or to interview key members of the ASSA ABLOY team, please contact Lydia Lewis on 01785 255 146 / 07983 709 344 or email lydia@edsonevers.com.

You are also most welcome to visit us at stand D1700 in Hall S17 at IFSEC 2014, taking place 17 – 19th June at Excel, London.

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IFSEC Preview: BSIA Members

BSIA Members at IFSEC 2014

Preview the show’s move to London.

Bosch Security Systems Ltd
IFSEC International, Stand F700

With the increasing demand for security and safety in diverse application areas, more and more cameras are being deployed in outdoor locations where they are at the mercy of nature and the elements.

To ensure continuous operation in harsh and challenging environments Bosch Security has been leveraging technology from the Automotive divisions of the Bosch Group to develop new metallurgy and test procedures. One of the first new products to reap these benefits will be the new MIC IP 7000 Series camera available in a 1080p high dynamic range and a 720p ultra low light Starlight models.

Bosch will also be showcasing new 4K Ultra HD cameras including the DINION IP ultra 8000 MP displaying incredible detail while reducing bit rates, network strain and storage costs. For streaming and HD image playback over restricted network connections Bosch will also demonstrate its Dynamic Transcoding technology which provides smooth live video where bandwidth is limited.

By simply adding a transcoder or storage solution from Bosch, integrators can provide clients the ability to view HD images on iOS mobile devices, or remote PCs, with outstanding image quality via virtually any network no matter the available bandwidth. Combined with the Bosch Video Security app users gain a unique solution giving full access and control of their HD cameras from anywhere at any time.

uk.boschsecurity.com

Connexion2 Ltd
Safety and Health Expo, Stand M2055

Leading lone worker specialist, Connexion2, will be showcasing a list of high-profile guest speakers at Europe’s market leading annual safety exhibition.

The UK-based company, who are members of the BSIA’s Lone Worker Section and have expanded into the European market this year, will exhibit their market-leading Identicom lone worker devices and its SoloProtect service.

The SoloProtect solutions will be on show at the Safety and Health Expo 2014, held at ExCeL London between June 17 and 19 on Stand M2055,where senior staff will demonstrate how to use the Identicom device, as well as being on hand to answer questions and offer guidance on which device is most suitable for organisations and employees.

Managing Director of Connexion2, Craig Swallow, said: “Changing working patterns and updated legislation continue to make lone worker safety a very important issue in every workplace.

“Our products, which are BS8484 accredited, continue to be the market-leading as we remain focused on delivery of high quality, fit for purpose solutions. We are looking forward to showcasing our lone worker solutions at such a high profile event as this.”

www.connexion2.com

CSL Dualcom
IFSEC International, Stand F1300

As a member of the BSIA’s Security Equipment Manufacturers Section, CSL DualCom Ltd is a leading international critical connectivity provider specialising in Machine-to-Machine (M2M) communications. The CSL DualCom Group encompasses CSL DualCom Security and CSL DualCom Health operating in the United Kingdom, Ireland, Sweden and the Netherlands.

CSL DualCom invented integrated dual signalling back in 1996 and pioneered the move from wired to wireless technology in the electronic security industry. DualCom offers installers a simple and reliable product - powered by the complexity and robustness of the DualCom Gemini® Managed Network. Gemini® provides intelligence that enables us to push the innovation boundaries of high-end signalling and offer game-changing services that are the first of their kind in the industry. DualCom is now trusted to protect over 250,000 premises throughout Europe including many major retail brands.

Visit the CSL DualCom stand F1300 at IFSEC International to discover how DigiAir® is revolutionising the digital communicator arena, plus the latest developments on the best-selling DualCom GradeShift® range, including remote servicing and diagnostic features and get the news on our European expansion for international customers.

www.csldual.com

Dycon Ltd
IFSEC International, Stand C720

Belonging to the BSIA’s Security Equipment Manufacturers Section as well as its dedicated Export Council, Dycon Ltd is a leading independent UK-based designer and manufacturer of efficient, ‘green’ switched mode power supplies for all kinds of low voltage applications across a large number of different sectors including security, access control, CCTV and facilities management.

Managing Director of Dycon, Tony Allen, comments: “London is one of the major business capitals of the World and its tremendous transport links mean that IFSEC will attract many new foreign potential customers than before. Dycon is celebrating its 10th anniversary this year and IFSEC at London Excel, the ideal place to showcase the company’s decade of innovation and technical advancement, provides Dycon with the ideal platform to meet and impress these new visitors. We look forward to a exciting and enjoyable three days.”

www.dyconsecurity.com

Elmdene International Ltd
IFSEC International Stand F1165

Elmdene International – a member of the BSIA’s Security Equipment Manufacturers section – is looking forward to exhibiting at IFSEC 2014 at its new location in London’s ExCeL.

As well as showing their standard power supplies, sounders and ancillaries, the company will also be previewing their brand new EN54-4 (Fire) STX Power Supply range along with our new FLEXI-BELL external sounder for graded intruder systems.

Elmdene’s Managing Director, Ian Moore, says: “Please pop by to visit us on Stand F1165 to view these products or let us know if you have any other requirements that we may be able to help you out with.”

www.elmdene.co.uk

Integrated Design Ltd
IFSEC International, Stand F1600

Integrated Design Limited with be showcasing new additions and enhancements to the Fastlane range of turnstiles at IFSEC on stand F1600.

Now in its thirtieth year of design and manufacturing, IDL ensures that Fastlane products are well known as innovative, intelligent and reliable with very low total cost of ownership.

“Fastlane Turnstiles are the epitome of turnstile design, gracing a large proportion of the world’s most significant and highest status buildings, nothing controls entrance ways more effectively and efficiently than Fastlane,” said Tony Smith, IDL’s Marketing Manager.

www.idl.co.uk

Kaba Ltd
IFSEC International, Stand E1550

A member of the BSIA’s Access Control section, Kaba will be presenting its full range of access control, security locking, revolving door and sensor barriers at this year’s IFSEC.

The company will be presenting new innovative technology around NFC applications, specifically in the hotel, corporate and manufacturing industries. Kaba is also looking forward to presenting its ‘sector pods’ at this year’s event, with key focuses on education, airports and utilities. Product and industry experts will be on hand to discuss a wide range of security and access solutions, but with a particular emphasis on application and solution benefits for prospective end-users and partners.

Paul Spencer, Head of UK Marketing at Kaba, says: “We’re really pleased to be returning to IFSEC after our last presence there in 2012. We had a great show two years ago and we’re returning with some new technology, an exciting market sector focus on our stand and even a demonstration wall presenting a more design-oriented range of our access control products.

“We’re looking forward to a great event in the capital city, a location that has already been well received by our international colleagues and partners as well as existing customers.”

www.kaba.com

Nortech Control Systems Ltd
IFSEC International, Stand C1960

Offering live demonstrations of its latest products, including the Norpass, uPASS Access and FeeMaster Smart systems, BSIA Access Control section member, Nortech Control Systems Ltd, can be located at stand C1960.

Owner of Nortech Control Systems Ltd, Mr Stephen Blacker, is looking forward to IFSEC 2014, saying: “[IFSEC] is the perfect place to demonstrate our latest product developments to a wide range of existing and potential customers. This year we are looking forward to providing live demonstrations of our Norpass, uPASS Access and Feemaster.”

He explains: “Norpass3 is an intuitive, PC-based access control management system offering a high degree of flexibility and security when used with our CRC22x series controllers. uPASS Access is a small UHF (Ultra high-frequency) reader that reads normal, battery-free access tags at distances of up to 2 metres. It is the perfect solution for doors that require both security and accessibility, where hands-free access is necessary, or convenient.

“On the other hand, Nortech’s FeeMaster Smart range offers on-card access control management which allows fee-based access control for vehicles and personnel enabling access control to be provide with minimal disruption as it is completely wireless.”

He concluded: “IFSEC ultimately provide us with an ideal opportunity to keep up to date with market trends whilst also showcasing what we offer as a company to new and existing customers.”

www.nortechcontrol.com

Pyronix Ltd
IFSEC International, Stand E1600

This year, IFSEC International is providing security equipment manufacturer, Pyronix, with an opportunity to showcase their rapidly increasing portfolio of products designed to deliver comprehensive as well as integrated security and video solutions.

Pyronix’s comprehensive range of multi-award winning, patented wireless, wired and hybrid intruder alarm solutions will be exhibited at this year’s show. From the Enforcer, Euro and PCX families through to the innovative XD range of external detectors and uniquely featured Deltabell and Invincibell external sounders, there are plenty of security solutions for visitors to get excited about.

To complement Pyronix’s world renowned security solutions, a new range of cameras will be unveiled exclusively at IFSEC 2014. This addition of both internal and external cameras into Pyronix product portfolio allows users to ‘look into’ their property from anywhere in the world via the convenience of their smart phone. Furthermore, with simplistic set up and money saving features, the Pyronix App will also be showcased, allowing end users to connect to multiple security and video integrated solutions from anywhere in the world.

Julie Kenny CBE DL, Chair and Chief Executive of Pyronix, comments: “Pyronix hasn’t exhibited at IFSEC for five years and so we are back with a bang! We therefore want our customers, both existing and future, to see the entire range of Pyronix products and what we can offer them: An ‘all-round security and video solution’.

“All controlled from the Pyronix App, Pyronix will make life easier, and at the same time more interesting for its users.”

www.pyronix.com

RISCO Group
IFSEC International, Stand G1100

Join RISCO Group, a leading provider of integrated security solutions and member of several BSIA sections of membership including Access Control, Security Equipment Manufacturers and Export Council, on stand G1100. Here, the company will be showcasing its core intruder, SMS and detection range as well as our innovative new products including VUpoint, a revolutionary live video verification solution which seamlessly integrates with RISCO’s advanced wireless panel as well as their flexible hybrid panel. Also on display will be the company’s BWare product, a state-of-the-art detector designed for commercial and high-end residential installations. Finally, visitors to RISCO’s stand can also view the updated iRISCO app, designed for home and business owners with a sleek, new design with a clear interface and added options for enhanced usability.

RISCO will also be presenting its brand new installer focused smartphone app, Handy App, which has been designed specifically for installers and enables them to check a product’s warranty expiration date, access its installation manual, find sales tools and share them with prospective customers, initiate a service call with RISCO’s support team and enjoy various calculators such as anti-code, power consumption and backup battery size.

Visitors to the stand will receive a FREE 30 day trial of RISCO’s ground-breaking marketing tool kit which offers installers simple ways to sell and market the company’s products more effectively.

Steve Riley, The RISCO Group’s Commercial Director, UK & Ireland, explains: “Installers will enjoy visiting our stand at IFSEC this year as it’s been designed with them in mind. We’ll be showcasing our core intruder, SMS and detection range, alongside brand new technologies such as VUpoint, IRISCO and BWare. The main focus though will be on how we can help installers to generate more business, increase their margins and secure and protect their recurring revenue. Come and visit us on stand G1100 and we’ll show you how. See you in London.”

www.riscogroup.co.uk

Skyguard Ltd
Safety and Health Expo, Stand M2155

As a member of the BSIA’s Lone Worker Section, Skyguard will be showcasing its range of lone worker safety devices, smartphone apps and its unique client administration portal at the Safety and Health Expo, which is taking place alongside IFSEC International.

Visitors can meet existing Skyguard customers and learn directly from them the benefits of using the company’s solutions, as Will Murray, Marketing Director of Skyguard, explains: “We’ll be launching our iPhone software app at this year’s show and offering demonstrations of our product range on the stand. Also new for this year, is that we have three clients presenting Case Studies at the Lone Worker Arena, one for each day of the show.

“Skyguard has consistently exhibited at the Protection and Management Series, because it provides a large number of decision makers across all of our target job functions, under one roof. This year’s show is particularly special for us as it has moved to London’s Excel Arena, and three of our clients will be presenting case study seminars in the Lone Worker Arena.”

As part of UBM’s Protection and Management Series, IFSEC ticket-holders can gain access to the Safety and Health Expo for no extra charge.

www.skyguardgroup.com

Tavcom Training Ltd
IFSEC International, Stand H700

Tavcom Training, the leading supplier of security systems training courses will, as in previous years, have a large presence at IFSEC International 2014. Visitors to stand H700 will find the Tavcom team enthusiastically waiting to provide them with a taste of the recently launched Bite Size courses. There are 20 of them now online and the number will continue to grow over the coming months. “We have developed these with installers and system integrators, as well as operators, security personnel and specifiers in mind,” said Paul Tennent, Managing Director of Tavcom. “They provide the opportunity for security industry professionals to fill in gaps in their knowledge without having to spend many hours researching on the Internet. We will also be demonstrating the keys aspects of our comprehensive range of long distance e-learning programmes that have become so popular among students who like the convenience of learning at their own time and at their own pace.”

In addition Tavcom will again be hosting the Tavcom Training Theatre where visitors to the exhibition will be able to attend free of charge a programme of lectures which will have ‘Integration’ as the central theme. With the market for integrated security solutions expected to continue to grow dramatically over the coming years, the lectures will address a wide range of integration issues which will be supported by expert speakers from across the security industry. As in previous years, the diversity of the subject matter of the lectures will mean that there is something for everyone, including installers, sales and technical support people, specifiers and end-users; in fact anyone who is likely to be involved with the design and installation of an integrated security solution.

www.tavcom.com

TDSi Ltd
IFSEC International, Stand F1100

TDSi is an integrated security manufacturer that has been at the forefront of access control and integrated security management for over 30 years. As an ISO9001 accredited company it designs, manufactures and supports access control readers, controllers and software systems and IP CCTV products - with millions of people relying on TDSi systems to gain secure, reliable access to installations of all types and sizes. This year TDSi will be showcasing its latest integrated security software and hardware solutions, as well as participating in three presentations over the event - including ‘UK Security on the World Stage: advice for exporters’, which is being co-hosted by Managing Director John Davies and other BSIA members, on the IFSEC Global.com Centre Stage at 1pm on Thursday 19th June.

John Davies commented, “IFSEC International is a key annual event and offers us a perfect opportunity to meet with customers, partners and peers throughout the security industry. This year we are not only exhibiting our latest products and services but also offering our expert advice to visitors looking for insights into the latest integrated security solutions, upcoming security trends and the opportunities available from exporting.”

www.tdsi.co.uk

Winsted Ltd
IFSEC International, Stand F1350

Leading control room furniture manufacturer Winsted Europe & Middle East will be launching their latest in innovative designed workstations with the new dual sit/stand ‘Horizon’ console at IFSEC on Stand F1350.

Changing positions throughout the day has been long proven to help minimise physical stress and fatigue improving focus, mood and productivity. Winsted’s new Horizon console takes performance and comfort to new heights featuring two surfaces that adjust independently of each other at the touch of a button.

The Horizon aesthetically designed in a contouring curve can be adjusted from 27.5” to 47” in height with adjustable monitor mounts for optimal viewing angles and ergonomic sight lines for control room staff. The new console offers further advantages including a flexible modular and ergonomic design.

Terry Shough, General Manager of Winsted Europe & Middle East enthused “The new Horizon offers a highly adaptable solution to demanding control room applications,” he continues “the innovative design is an effective solution for reducing the risks associated with prolonged sitting. Operators can instantaneously sit or stand as they choose while remaining effectively engaged with the demands of the task in hand.”

Winsted representatives will be on-hand throughout IFSEC to discuss customer-specific requirements and provide helpful information and advice on a range of control room-based issues. Winsted’s design services include illustrative walk-through animations demonstrating the multiple benefits of ergonomically designed, modular and ‘future-proof’ solutions such as consoles, media storage equipment and monitor walls.

www.winsted.co.uk

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IFSEC Preview: BSIA Members

IFSEC Global Security & Fire Portfolio Appoints Gerry Dunphy as Event Director The IFSEC Global Security & Fire Portfolio, owned by UBM Live, has announced the appointment of Gerry Dunphy as Event Director for the worldwide security and fire portfolio. Taking over full responsibility for all UK and Global events and media products, Dunphy takes up the position with immediate effect in the run up to IFSEC International in June 2014.

Dunphy takes over from existing Event Director, Charlie Cracknell, who announced his departure from IFSEC after 12 years to head up Gastech at dmg. With over 12 years of experience in the industry and currently Event Director for FIREX International, Dunphy has a wealth of knowledge and is embedded within the market making it a natural step for him to take the lead on this Global portfolio of security and fire events.

Gerry Dunphy, Event Director, IFSEC Global Portfolio said: “I’m delighted to be appointed Event Director for the IFSEC Global Portfolio. As the security and fire markets continue to become more integrated, I’m excited to help these synergies develop to benefit our exhibitors and visitors, providing them with an enriching experience onsite. We’re at the height of planning for IFSEC International in London and this will be the perfect opportunity to demonstrate how we visualise the future of IFSEC. I’m working closely with Charlie until June and really looking forward to the opportunities that lie ahead.”

After being at the helm of IFSEC for over a decade, Charlie Cracknell will continue to work on IFSEC International until he departs after the show in June 2014. He commented: “Having grown the IFSEC brand and events to be in the successful position it is now in, it seemed fitting to move on to a new challenge following the culmination of IFSEC moving to London. Gerry has so much knowledge in this market and I’ll be leaving knowing that this world leading event is in very safe hands.”

Cracknell will be departing at the end of June following IFSEC International taking place at ExCeL London from 17 – 19 June.

IFSEC International to take London by storm As IFSEC International makes its move to London in June 2014, a wealth of opportunity is available for attendees to take a deeper look at how the industry and technology is developing. Relocating to the UK’s Capital city, IFSEC International will be located in prime destination for visitors to attend the best show yet.

IFSEC International is proud to be supported by the BSIA and its members. Taking place from 17 – 19 June 2014 at ExCeL London, this leading security event acts as a forum where the industry can come together, catch up on the latest developments and gain insight from some of the industry’s most influential voices, IFSEC International is the only security event that caters for the entire security buying chain.

A plethora of features have been introduced to visitors to help maximise their time, these include:
Safe Cities Conference is the first conference and exhibition dedicated to the security requirements of a city rather than its the individual components. Dedicated content and case studies for London will shape the contribution and interaction from other global mega cities around the security challenges that they face. IFSEC International is proud to confirm that the conference is supported by UK Government and endorsed by the London Mayor.

Security & Fire Installer Live is a one of a kind dedicated area for the installer community, this will be a one stop destination where installers can get hands on with the latest products and test out their features. Installers will also get the chance to seek advice on how to grow their business gaining practical advice and make current processes more efficient.

Innovation Trails will be at the heart of all future technology on the show floor and guide visitors round IFSEC International in June. As a brand new feature for 2014, this will be launched in association with the Benchmark Innovation Awards to help attendees easily navigate around the show to locate products and solutions. This will help visitors spot all the solutions that have been kept under wraps and will be on display at IFSEC International.

The IFSEC & FIREX Global Meetings Programme will be back by popular demand and is the perfect tool to help make the most of valuable time at the show. IFSEC International researches the most suitable providers for specific projects or business needs, match with suppliers and even arrange the meetings, which is a complimentary service to all exhibitors and visitors.

IFSEC International 2014 is part of Protection & Management 2014. Registration for IFSEC International is now open and gives badge holders access to FIREX International, Facilities Show, Safety & Health Expo, Energy & Environment Expo and Service Management Expo.

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IFSEC Preview: Databac

From blank card to
multi-function credential:

high-tech card
production live
at IFSEC

IFSEC 2014, June 17-19, Excel Centre London, Stand C1950

The secrets of secure ID unveiled. ID specialist Databac Group will demonstrate how a complex process can be carried out simply and swiftly. The manufacturer will be using blank RFID cards and custom printing, encoding, embossing and adding a security feature, live at the show.

As a manufacturer with multiple licences, Databac can incorporate a number of technologies, including LEGIC, Mifare Classic, DESFire and NFC. The system on the stand will use Databac’s Dataimage v9.6 card personalisation software. This enables data input, live image and fingerprint capture and contactless card encoding. Output will be using Datacard’s new SD460, which prints and embosses custom security logos during the process.

“Our objective is to show how – with the right materials, equipment and set-up – companies can produce bespoke high-end cards in-house, ready for use in multiple applications like access control, time recording and vending,” says Databac managing director Charles Balcomb.

“Once correctly established, the process becomes straightforward. Databac ensures the cards are manufactured to the ideal specifications, with the required technologies, however niche. Our Dataimage software is powerful yet easy to use, with rich functionality that ensures all necessary data is captured and encrypted. Then, it’s a simple matter of printing and Datacard’s printer does the rest, including embossing and applying holograms if desired.”

Databac will be ready to discuss individual requirements with visitors throughout the show.

As a card manufacturer, Databac can offer a host of technology cards. On the stand, visitors will be able to see cards incorporating both contact and contactless chips, including Mifare, Legic, HID, ATMEL and Hitag. These will be shown with a range of security options that prevent copying and allow instant authentication.

Of course, for those who prefer to outsource the personalisation of their cards, Databac offers a professional bureau service from its offices in London and Barcelona.

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IFSEC Preview: Essentra

Everything ID on
Stand D1950!

Visitors to stand D1950 at IFSEC International 2014 will find the Essentra Security team are eagerly awaiting the opportunity to demonstrate new innovative ID solutions which have recently been introduced to make the in-house production and management of ID cards almost effortless, as well as cost-effective.

Essentra Security is Europe’s leading specialist distributor of ID systems, printers and accessories and according to UK Director of Sales, Richard Moore, the timing of the show could not be better. “As in previous years we will be demonstrating the very latest generation of ID printers from leading manufacturers such as Magicard and Evolis, and among the new printers on demonstration will be the SD460 printer and laminator from Datacard and the enhanced DTC range from Fargo.

Also on show will be the new BadgeMaker card design software which Essentra Security are confident will attract considerable interest from customers who are looking for an all-in-one software solution for the design and production of ID cards as well as data management.”

With the launch of BadgeMaker, Essentra will be the first in the UK to offer Smart Card Encoding functionality for DESFire EV1, plus the software will offer a clear upgrade path from the legacy idpro software, one of the UK’s most successful ID Card software packages. There are now two main elements to the BadgeMaker software package. BadgeMaker IDENTITY focuses on data management and effective ID card production. It makes it easy for card holder data to be imported from file formats such as CSV and Excel, whilst individual records can be added or modified manually.

A comprehensive photo capturing tool features facial recognition, automatic cropping and a three-picture snapshot, whilst the multiple view options available with BadgeMaker IDENTITY, which include Grid View, Detail View and the Photo Slider, allows users to efficiently find and verify a person.

BadgeMaker DESIGN enables users to create their own professional card designs that can include backgrounds, dynamic fields and images. One of the many great features of BadgeMaker DESIGN is that users are able to create a library of designs and if/when required they can easily be assigned to different BadgeMaker IDENTITY projects.

“We are experiencing increasing demand for cost-effective ID printing solutions from businesses and organisations who wish to have the flexibility of onsite issuance of security cards,” said Richard Moore. “Our knowledge and experience in the ID Card Printing market means we are ideally positioned to develop this business further and with BadgeMaker included in our ID solutions portfolio, we will be able to demonstrate to IFSEC visitors that we are in a very strong position to help them with all their ID card requirements.

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IFSEC Preview: Mul-T-Lock

MUL-T-LOCK SECURES
SMART INNOVATION
AT IFSEC

ASSA ABLOY, the largest global supplier of intelligent lock and security solutions, responsible for one in every 10 lock and security installations worldwide, is focusing on innovation on Stand D1700 in Hall S17 at IFSEC 2014 (Excel, London, UK from 17-19 June, 2014.)

Recently named by Forbes as one of the world’s 100 most innovative companies, ASSA ABLOY will showcase new products and solutions for a wide range of end user markets, bringing competitive advantage to OEM and system integrator partners, and improving customers' lives through greater security, safety and convenience.

Mul-T-Lock® will be returning to IFSEC 2014 to showcase its latest innovations in digital security. The global brand will be highlighting an ability to deliver incomparable functionality and build quality without compromising on security.

On display will be the stylish SMARTair™ potfolio as a revolutionary development in access control. Mul-T-Lock® SMARTair™ is the sleek and easy to install solution to provide instant access control for all applications, whether commercial, industrial, public or private.

Latest additions to the SMARTair™ range include SMARTair™ Genesis. With no software installation, SMARTair™ Genesis allows access rights on entrance and interior doors to be amended on a daily basis, as an when required, with direct control from any PC.

Also on display, Mul-T-Lock®’s award-winning WatchLock® padlock can notify owners and managers alike exactly when and where it has been opened and closed.

Mul-T-Lock® WatchLock® can be used on any application whether static, portable or mobile and can be set to alert if the padlock is moved outside from a predefined route plan or fixed static area by using GeoFence mapping.

With a full reporting package Mul-T-Lock® WatchLock® allows you to view audit data as and when required.

Visitors can get an interactive demonstration of how the WatchLock® and SMARTair™ systems work on stand D1700 in hall S17, with Mul-T-Lock UK representatives on hand to answer any questions.

Says Steve Ross, Managing Director of Mul-T-Lock UK: “As a global brand and part of ASSA ABLOY, the global leader in door opening solutions, Mul-T-Lock® is looking forward to IFSEC as the premier security event and a chance for the industry to come together and share new ideas.

“For Mul-T-Lock® UK, this year’s show is about introducing exciting new complete security solutions, including SMARTair Genesis which allows full control of access control to protected doors right from the entrance door. This together with WatchLock® demonstrates our commitment to listening to customers and developing products that are flexible and intelligent to perfectly match security requirements.”

For more information on the global range of door security and access control solutions from ASSA ABLOY, visit www.assaabloy.co.uk/IFSEC2014.

To read more comprehensive press briefings and product information on Mul-T-Lock®, or to interview key members of the ASSA ABLOY, please contact Lydia Lewis on 01785 255 146 / 07983 709 344 or email lydia@edsonevers.com.

You are also most welcome to visit us at stand D1700 in Hall S17 at IFSEC 2014, taking place 17 – 19th June at Excel, London.

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IFSEC Preview: Optex

OPTEX to showcase smart sensing technologies for intrusion detection and business applications at IFSEC 2014

(E600) OPTEX will be exhibiting integrated and smart perimeter security solutions including its newly launched Quad beam detectors, its upgraded fibre optic fence sensors, intelligent Laser scanner, and new integration with Video Management Software platforms at IFSEC 2014 at London Excel on 17-19 June. OPTEX will also be previewing two new product ranges – people counting and tail-gating solutions.

For outdoor intrusion detection systems for residential, commercial and industrial applications, OPTEX will be showing its latest Smart Line active infrared beams series featuring clever alignment tools and models with double modulation, and a dynamic two-way communication between receiver and transmitter for optimal performance.

Since the launch of its REDWALL IP sensors range last year, OPTEX has added key VMS suppliers to its integration list and will be demonstrating its latest integration with AXIS ACAP, enabling the IP sensor to connect straight to AXIS cameras.

Leveraging on the integration of its REDSCAN Laser Scanner with Milestone XProtect®, OPTEX will be showcasing the latest REDHAWK software application that enables multiple targets to be located and tracked to the exact GPS coordinates across sensors and camera views.

Also on the stand will be OPTEX’s fibre optic fence sensors, Fiber Sensys two and 25 five zones REDFIBER and FD525-Halo™ that have been upgraded with a new fibre optic cable technology, enabling a quicker deployment to keep the cost of installation down.

Finally, OPTEX will be previewing two new product ranges, a people counting solution delivering over 95% accuracy developed in association with Giken Trastem Co Ltd, and a tailgating sensor that identifies when more than one person tries to enter an access controlled environment when only one person has authorisation. This technology is used in high security applications including revolving door entries at key governmental and banking facilities.

Ricky Miwa, General Manager of OPTEX Europe, says these new developments show that the company is at the forefront of research and development for sensing technology: “We are actively engaging in a number of key technology partnerships globally to provide our customers with more integrated solutions.

“Physical security products cannot be just sitting on the edge but have to be fully integrated with the bigger security systems, and this year we have a number of very exciting product developments and new technologies to demonstrate to visitors at IFSEC,” he says.

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IFSEC Preview: Paxton

Paxton Exhibit Its
Biggest Stand Ever
at IFSEC International

Paxton, the market leader of electronic IP access control and door entry equipment, will exhibit its largest stand to date at IFSEC International, taking place at ExCeL London, 17-19 June. The stand will include Paxton’s team of industry experts offering advice and information, daily training taster sessions and competitions.

Paxton’s stand expansion and interactive approach supports the company’s commitment to offering industry leading support and thought leadership within the security market.

Visitors to Paxton’s stand (G1500) will be able to take part in daily hands-on training taster sessions, showcasing the company’s free training and installer focussed workshops. They will give an insight into access control and the features a Paxton system offers, including high security, ease of management and increase in building efficiency. Further introductory presentations to access control will provide an insight to the top 10 essentials you need to know about these operation systems.

Visitors are encouraged to take on Adam Stroud, CEO of Paxton in the Net2 Entry Speed Trials which will take place each day at 12.30pm. The competition allows visitors the opportunity to experience the simplicity of Paxton products first hand, by timing how fast they can put a Net2 Entry system together in a bid to get their name and company to the top of the leader board and win a Playstation 4.

As well as various information points, including touch screens conveniently located around the stand, the Paxton stand will also feature a café for quick and informal meetings and a space to recharge.

Adam Stroud, Chief Executive of the Paxton Group, said: “It’s always a pleasure meeting our customers face to face and IFSEC International allows us the perfect opportunity to do this. The concept behind our new stand was to provide an interactive, informative and informal space for visitors to learn more about Paxton and access control at their own leisure. We really hope that we’ve achieved this and look forward to seeing you all there.”

Paxton will be at stand number G1500 during IFSEC International. For more information please visit Paxton’s profile at http://directory.ifsecglobal.com/paxton-access-ltd-comp225036.html

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IFSEC Preview: Salto

Salto Systems to
introduce XS4 mini
product family at
IFSEC 2014

SALTO Systems will introduce XS4 mini, the latest member of its class leading XS4 product family at IFSEC 2014 (Stand G1800).

Our latest product breakthrough, XS4 mini is part of a broad initiative of new products that follows our concept of developing innovative access control products with state-of-the art technology and an attractive design.

XS4 mini includes all the original SALTO features like SALTO Virtual Network SVN and wireless capability but in a mini size, with mini installation needs and on an updated technology basis. Embedded in the heart of the product is the latest microprocessor technology, ready for the connected world, open and future-proof for online connection, wireless technology and NFC.

The XS4 mini's compact size combined with a modern LED aesthetic also marks a new design language from SALTO. The market will increasingly see this in the coming months as the XS4 family continues to grow, with a long-plate version, new wall readers, cylinders and a control unit following.

Great design and great technical features have always been a hallmark of SALTO products. As the new family rolls out and somebody sees a product of the new series in the future, we want him or her to recognize it and say: “Oh, that’s a SALTO”.

Joining XS4 mini on the stand will be Clay™ by SALTO, our new cloud based access control system that is easy to use, and revolutionary in design, usability and features. It gives users the ability to control their building access remotely and manage it in real-time via any device with an internet connection, providing security that is both flexible and future-proof. Also showing will be the latest additions to our new GEO electronic cylinder range, an innovative and powerful new web-based access control platform and much more.

Marc Handels, Chief Marketing and Sales Officer (CMSO) for SALTO Systems says “IFSEC 2014 is always an important part of our global marketing campaign. This year, with the show moving to London, we will showcase a host of new products and technologies and we will be focusing on what really makes SALTO so different from other manufacturers. We are excited about XS4 mini and a range of other new products and technologies and we’re sure they are going to impress a wide range of installers, consultants and end users too.”

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IFSEC Preview: TDSi

TDSi Showcases
Latest Products
and Presents
Partner Benefits at
IFSEC 2014

TDSi joins Harmony Alliance Partners to present fully integrated security at IFSEC International 2014

TDSi will be showcasing its latest products and services, including a new range of readers, on stand F1100 at IFSEC International 2014, which is taking place at its new venue at the ExCel London from 17th to 19th June. The company will also be demonstrating the latest version of its EXgarde PRO 4.3 integrated security software solution, which now includes full integration with industry leaders such as Texecom, Aperio, Milestone and Microsoft Active Directory.

TDSi’s stand F1100 is ideally placed as part of the ‘Harmony Village’ group of stands at IFSEC International 2014, along with fellow Harmony Alliance partners Texecom, GJD, Elmdene and Advanced LED Technology and a refreshment area sponsored by TDSi’s distribution partner Midwich.

TDSi Managing Director John Davies commented, “IFSEC International is the perfect event to present the latest security products and services and our aim is to show visitors what integrated security solutions can offer in terms of high-end security, usability and value for money. With a high degree of compatibility with other systems, our integrated solutions allow users to continue using and building upon existing security investments, making the most of even the tightest budget. We work with our customers and end users to understand their needs, so we can provide solutions that best suit them and their particular issues or circumstances.”

TDSi will also be talking about how its channel partner programme can help partners to grow their business, offering dedicated technical and sales support to ensure they are highly competitive and able to offer the highest levels of customer service and support. It is an ideal opportunity for visitors to meet the TDSi team and to learn about the opportunities on offer to accredited partners. John Davies added, “Our partners are a vital part of TDSi’s success. We make great efforts to support our partners in terms of tendering assistance, special pricing, enhanced services and dedicated technical support to ensure they are able to grow their TDSi business and provide end-users with the best products and service.”

As well as focusing on building key customer relationships and showing products, TDSi will be exploring current and future security opportunities in a presentation entitled: ‘Security and Access Control: key trends for 2014-2015’ which is being delivered by Engineering and Operations Director Mike Sussman on Thursday 19th June from 11am – 11:30am, in the SMART Buildings Theatre. This will look at the substantial rise in integrated security systems, how this trend is likely to evolve, and will examine how upcoming trends and technology will put the security industry in a strong position to maintain growth.

Additionally TDSi will be taking part in two more presentations during the event. John Davies will be co-hosting ‘Functionality, reliability, performance: security solutions for smarter buildings’ with fellow Harmony Alliance members in the SMART Buildings Theatre at 1pm on Tuesday 17th June. He will also be a key speaker for ‘UK Security on the World Stage: advice for exporters’ which is being presented on the IFSEC Global.com Centre Stage on at 1pm on Thursday 19th June, along with fellow speakers, including the Chairman of the BSIA Export Council, Greg Stuttle of GJD.

For more details on TDSi’s range of integrated security solutions please visit: please visit www.tdsi.co.uk or call 01202 723 535.

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IFSEC Preview: XTralis

Xtralis:
Leading Global Provider
at IFSEC 2014

Xtralis is the leading global provider of powerful solutions for the early detection of fire, gas and security threats. The sooner your organization is alerted to a safety hazard or security breach, the more time you have to respond intelligently. That's why the world's top governments and businesses rely on Xtralis for technically superior life safety and security products to protect their people, critical infrastructure and high-value or irreplaceable assets.

Xtralis has been a pioneer in life safety and security for more than 25 years. We are the world’s largest manufacturer of very early warning aspirating smoke detection (ASD) systems, including VESDA, the world's No. 1 ASD brand, and developed the industry’s first video motion detection technologies.

www.xtralis.com

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IFSEC Preview: Exhibitor List

Booth NumberExhibitor Name
D16752N Telekomunikace a.s
C600360 Vision Technology Ltd
A10503S POCKETNET Tech. Inc.
E1200a & s Magazine
C2000A E S Distribution (NI) Ltd
B1615a&s Magazine
E340ABUS Security-Center GmbH & Co. KG.
D1925ACT
F550ACTi Corporation
C1715Adatis GmbH & Co. KG
D2000Advanced Perimeter Systems Ltd
H1400AES Corporation
G2254AFREEY INC.
C280AIC INC
H1735Alarm Radio Monitoring Ltd
E1850Allegion (UK) Ltd
C1175Alnet Systems Inc
D330ALPHA ARSENAL LLC
B710Altron Communications Equipment Ltd
C1580Amaryllo International B.V.
F1225AMC Elettronica Srl
G2250“A-MTK CO., LTD”
C2400“ANSJER ELECTRONICS CO., LTD”
B155Antevorte
E1700Anviz Global
B140APC Contech (KSI Keyboards)
H500Appro Technology Inc
A1100Ar Media Int. AB
E2000Aras & RBH Security Group Ltd
E400Arecont Vision LLC
C1550Argus Global Limited
D1625ARH Inc
B1800ASIS International
D1700ASSA ABLOY EMEA
E2025Associated Security Solutions
E2370“Asung Electronics Ind. Co., Ltd.”
B1945AtoZ Safe Warehouse Company
F1650AUTOMATIC SYSTEMS SA
E1945“Aventura Technologies Inc,”
C650AVer Information Europe B.V
G950Avigilon UK Limited
H900AVTECH Corporation
F900AWEX - Wallonia Foreign T&I Agency
E1000Axis Communications AB
F425AxxonSoft Limited
B700Basson Company
D2320Batio
F2250“BAYCOM OPTO-ELECTRONICS TECHNOLOGY CO.,”
D1600BC Technology Ltd
B1830“Beijing Guodian NDT Co., Ltd”
B1835Beijing Landwell
B1420Benchmark Innovation Awards Zone
B1475Benchmark Innovation Awards Zone
F2000Blok N Mesh UK Ltd
A1450Blue Mobile Systems AB
D2005Bluecard Software Co Ltd
G425Bold Communications Ltd
G1725Bolid
F700Bosch Security Systems
B225Bretford Manufacturing Ltd
C1300Brickcom Corporation
B368Briton EMS Limited
G1950BSB / Progeny
D1500BSIA Ltd
G1450BT Redcare
A1325BTV S.A
B575BuyCCTV
F1750C.S.T. Europa S.r.l.
D1075CAFE
E110Cambium Networks
H600Camtron Industrial Inc.
F500Canon Europe Ltd
F360Cantonk Corporation Limited
C1700Castel
G330Cathexis Europe LTD
D600CCTV Direct
G1760Centurion Systems
C200Charging Zone & Rest Area
F2030Charging Zone & Rest Area
B2300cChina Electronics Tech. Corp. No.15
F2471China Electronics Tech. Corp. No.15
G400China Security & Surveillance Int (PRC)
C625“CHUANGO SECURITY TECHNOLOGY CO.,LTD”
A350Clear View Imaging Ltd
F2320“Clonix Co., Ltd”
A325CNPP-Face au Risque
F325COAX Connectors Ltd
G1850Cochrane UK/Birmingham Barbed Tape
B1920CoLCPA & City Security Magazine
G900Comelit Group UK Ltd
D1850Commax Co. Ltd
G1400Commend UK
F825Comnet Europe Ltd
D1325Competition Electronic (Zhuhai) Co. Ltd
D275“Concept5, Inc.”
G1675Connector Co Ltd
F1753Consorzio EHT
C1750Controlsoft
E1830Contronics Technologies Inc.
B365CPS Media Group
B150CQRiT UK Ltd
C1745Credit Card Keys Ltd
F1300CSL DualCom Limited
H1710C-Tech Intelligence & Technology Co Ltd
B305CTRING Co Ltd
B340Custom Consoles Ltd
E1235CyberSeal Ltd
D2315“Cynix, Inc”
G2375Daidong Industrial System Co. Ltd.
C1950Databac Group
G310Davantis Technologies SL
E1650Dea Security srl
B430Deeplet Technology Corp
E1750Deister Electronic UK Ltd
C1325DIGIEVER Corporation
B450Digifort Pty Ltd
G500D-Link (Europe) Ltd
C450DRS Technologies
C720Dycon Ltd
C1225“Dynacolor, Inc.”
B2410East China Research Institute
H1900EBS Sp. z o.o.
G1650EBTCO
F1875ecos systems GmbH
E200Ecospin Limited
B1910Edesix Ltd
B1510EEMB Battery
F1804Elan SRL
B410ELDES
B1100Eligo Recruitment
F2310“Elim Co., Ltd”
C270Elite System Solutions Ltd.
F1165Elmdene International Ltd
G2310“EMW Co., Ltd.”
E260Emza Visual Sense
D500Engineers of Tomorrow
F250Entelec Control Systems
F1710EOS Innovation
C1525ESI Group
E140Essence
D1950Essentra Security
D400eSurv
E2254eten Technologies Inc
F1754Eter Biometric Technologies
B550Etherwan Systems INC.
D250Etrovision Technology
E2310“Eutronix Co., Ltd”
D2015“EVE Energy Co.,Ltd.”
D1900EVVA Sicherheitstechnologie GmbH
B110Eyespyfx Ltd
B605Fairchild Imaging / BAE Systems
B1600Fastcom Technology SA
A1600Fasttel Belgium
C1600Fermax UK
G2005FingerTec Worldwide Sdn Bhd
F365Fire & Security Jobs
C380Fire Industry Association
E730FLIR Commercial Systems
A1200Fortem
E1960FS Cables Ltd
C2030FSM Manufacturing Limited
B2300b“FUJICA SYSTEM CO., LTD”
E500Fujifilm Europe GmbH
C50G24 Ltd
F1250Gallagher Security (Europe) Ltd
G2000Garrett Metal Detectors
F1210Genetec
E950Genie CCTV Ltd
B1125Genius Vision Digital Inc
B1550Geoquip Worldwide
E2253George Tang Industrial Corporation
C1150Geovision Inc
F1150GJD Manufacturing Ltd
B510GKB Security Corporation
B1850Global Meetings Programme
E262Globalstar Europe Satellite Services
B1700“Golmar Sistemas de Comunicacion, S.A”
G300“Goosafe Security Control Co., Ltd”
A1620GoTek7
H650Goyo Optical Inc
C310Grandstream Networks Inc.
D750Grundig Security (ASP AG)
F1751GSG INTERNATIONAL SRL
C1185GSN Electronic Company Ltd
E2252“GT Contact Co.,Ltd”
C2300cGuangdong Anjubao Digital Technology Co.
D2410Guangzhou Aevision Electronics Tech Co
B200Guangzhou LongPlus Digital Technology Limited
D60“Guangzhou Robustel Technologies Co., Ltd”
C370“Guangzhou Video-Tech Electronics Co., Lt”
F2020Guard Tour System
C1905Guarding UK Limited
B2420Guofeng Dongsheng(Shenzhen)Technology De
F2300“Haesung Optics Co., Ltd”
E750Hangzhou Hikvision Digital
B300Hangzhou Puwell Optoelectronic Tech Ltd
C1675Hanwang Technology Co. Ltd
F1160Harmony - Meeting Area
G1755Harting Ltd
B205“HCB BATTERY CO., LTD”
G2370HDC Inc.
D265HDcctv Alliance
D550“HDPRO CO., LTD”
C1500“Herta Security, SL”
F2252Hi Sharp Electronics
D1800HID Corporation Ltd
D1575HKC Ltd
D375HUISUN
B1900Huizhou Huiderui Lithium Battery Tech Co
G2030Hungarian Pavilion
H950Hunt Electronic Co. Ltd
F2350“Huviron Co., Ltd”
G355iCanTek Co Ltd
E265ICATCH INC.
F1803ICE- ITALIAN TRADE AGENCY
B610ICEE
H1800ICS Security Solutions Ltd
G700IDIS
A1755iEvo Ltd
E300IFSEC Academy - Convergence Solutions Theatre
C1450IFSEC Academy - IFSECGlobal.com Centre Stage
B1150IFSEC Academy - Risk & Security Management Theatre
D225IFSEC Academy - Smart Buildings Education Theatre
D650IFSEC TV Live
D2025ILogic Limited
E525ImmerVision
E900IndigoVision
B500InfoTeh Ltd
E1250Inim Electronics S.R.L
E1275Inim Electronics S.R.L
F1550Inner Range Europe Ltd
D1050Innovise Software
C1875Insafe International Ltd
A200INSiAVA
E555Installer Networking Bar - sponsored by JVC
F1600Integrated Design Limited
C1925Integrated Technical Vision Ltd
B1300INTERCALL
F120Interconnective Limited
A1300Intertraff Ltd
H1300iOmniscient Pty Ltd.
A1000ipAssured sponsored by Anixter
A800ipAssured sponsored by Anixter
A850ipAssured sponsored by Anixter
C800ipAssured sponsored by Anixter
E2250iProSecu Corporation
A300IPSA
B560IQinVision
C1900“Iris ID Systems, Inc”
H1740Irisys Infrared Integrated Systems Ltd
F1800Iseo Serrature S.P.A.
B1670Isle Systems
A555ISMI Certification Ltd
C420“ITX SECURITY CO., LTD.”
B1520“IVS Solution Co., Ltd”
D700JABLOTRON ALARMS a.s.
B1675Jade Electronics Co. Ltd
B2350aJing Hua Long Safeguard Int`l Limited
D2253Joint Security Co.Ltd.
E1550Kaba Ltd
B1315KBC Networks Limited
E2365KEA (Korea Electronics Association)
C575Kentima AB
B310KEVIS Inc
H1000Keytracker Ltd
H2140Keywood International Inc
F355KINGDOM COMMUNICATION ASSOCIATED LTD.
E2350KjTech
F2360“KMT Co., Ltd.”
B475Kodinis Raktas
G2400c“Kongtop Industrial (Shenzhen) Co.,Ltd”
F2305Korecen-Unicq
B620Kowa Optimed Europe Ltd.
C500KT&C Co.Ltd
D2310Kumoh Electronics
F310Lantech Communications Global Inc
B1650LapSafe Products Ltd
B1660Leeds Electronic Engineering Ltd
F1525LEGIC Identsystems Ltd
B1320LEXCOM & POWERVIEW
G350Lince Italia S.p.A
C1850Lockpoint Ltd
A1810Locktronix International Company
B570Longse Electronics Limited
G1955LPCB/BRE
H825Luminite Electronics Ltd
F1450Lund Halsey
C1400Luxrite Ltd
A450M2M Services Ltd.
B707“Macroview System Co.,LTD”
B1310MAD CCTV Limited
H1700Magnet Schultz Ltd
B1930Magnetic Solutions
F1675Makim Makina Teknolojileri San. Tic. A.S
D900March Networks S.r.l
A2310Mayon Electronic Technology Co Ltd
B1620Mayteck Ltd
Booth NumberExhibitor Name
B2350cMCY Technology (HK) Limited
D1550Meesons AI Ltd
F750Merit LILIN UK Ltd
D530Messoa Technologies Inc.
E2300MICRODIGITAL Inc.
C1930Microntel S.p.A.
C1530Microsense Solutions LTD
E800Milestone Systems
H2455Minrray Industry Co Ltd
G2365MIR Technology Inc.
F1755MITECH S.r.l.
F1575Morpho Safran
E1800Morse Watchmans Inc
B145Multicare Electronics Ltd.
F305MuxLab Inc
C680Myutron Inc.
D2300“NADATEL CO., LTD.”
F2315“Nanuuri NET, Inc”
D325National Security Screening Agency Ltd
E1450Nedap AVI
E1500Nedap AVI
H1905Nemtek Pty Ltd
G2315Neocom Co. Ltd.
E2315Newrun Inc.
B1375NEXCOM EUROPE LIMITED
D200Next! s.c.
G2300“NEXTCHIP Co., Ltd.”
F950NICE Systems UK Ltd
D370“Ningbo Qianjin Metal Products Co., Ltd”
B215“Ningbo Tongrun Electronics., Ltd”
C1960Nortech Control Systems Limited
C115NumberOK
F970NUUO Inc
B650OBSERVIT LDA
F800Ogier Electronics Limited
E1925OPENERS & CLOSERS
E275Opgal Optronic Industries Ltd
E280Opgal Optronic Industries Ltd
E600Optex Europe Ltd
B600Optical Systems Design
B135Optima
F345OT Systems Ltd
C670Oysta Technology Ltd
G1900OZAK GECIS TEKNOLOJILERI SAN. TIC. AS.
G1000Panasonic System Communications Company Europe
F1752Parson
H1705Patriot Systems
G1500Paxton Access Ltd
G2010PCSC
D800Pelco by Schneider Electric
A550Perpetuity Research&Consultancy Int Ltd
H800Personal Computer Data Services
B132Phoenix Safe Company Ltd
F2365“Pinetron Co.,Ltd”
B1575Pinpoint Ltd
B1450PLANET Technology Corporation
G2255Plustek Inc.
F1801Politec srl
C1720Power Security Systems Ltd
F1910PPUH Skalmex Ltd
F450Promise Technology EMEA
H1100Protection Technologies
G2251Provideo Co. Ltd
H420Provision ISR
C125PS Locks UK
F1925PSSA - High Security Village
F1950PSSA - High Security Village
G2325PST Systems
B1665Public Sector Information Limited
E1600Pyronix Ltd
C2465“Qihan Technology Co., Ltd”
D925QNAP Systems Inc
F2370“Qtum Co., Ltd.”
C325Qualvision Technology Limited
H350Quanzhou SouthEast Photoelectric co.Ltd
C700Razberi Technologies Inc
B2350e“RDI Technology (Shenzhen) Co., Ltd.”
A250Redcop CCTV
D430RedVision CCTV Limited
F1900Reveal Media Ltd
A500RICOM
G1100RISCO Group
B100RJS Electronics Ltd.
B1515RoadPixel Ltd
G1625Rosslare Enterprises Ltd.
A1375S NEWS Online
E450S2 Security Corporation
F200Safe Cities Academy
G2025Safetell Ltd
H1600Safety Technology International
G1800SALTO Systems Ltd
G800Samsung Techwin Europe Ltd
D1330Sanco - Produtos Electrónicos S.A.
E2256Sanhotai Enterprise Co. Ltd.
F1802SAVV S.r.l.
G510Seagate Technology Ltd
B2300e“Sebury Technology Co.,Ltd”
D410Secure Logiq
C2010“Securitag Assembly Group Co.,Ltd”
D1000Securitas Security Services UK Ltd
A1630Security Buyer
G450Security Dynamics (Europe) Ltd
B360Security Middle East Magazine
E2320SeeEyes Co. Ltd
E1825Seifuva UAB
F1850“Se-Kure Controls, Inc.”
C250Selsor Cable Technology
B1750Sensor Access Technology
E1225Senstar Ltd
D385Sentry 360
B120SER Limited
B1350Sesys Ltd
G2320“Seyeon Tech Co.,Ltd”
A2300Shanghai Aipu Waton Elec Ind. Co. Ltd.
F350Sharpvision Co. Ltd
F2470“SHENYANG VS DIGITAL CO., LTD.”
F2456Shenzhen Acorid Communication Technology
G2475“Shenzhen Anvox Alarm Systems Co., Ltd.”
G2471Shenzhen Anxing Security Science & Techn
C2350d“Shenzhen Anxinshi Technology Co.,Ltd”
C2350b“Shenzhen Bestech Electronics Co, Ltd”
G2400b“Shenzhen BXS Electronics Co.,Ltd”
C2455“Shenzhen Chavega Technology Co.,Ltd”
G2465“Shenzhen Dowse Electronics Co.,Ltd”
F2400d“Shenzhen D-Vitec Industrial Co.,Ltd”
B615“Shenzhen E-5continents Co., Ltd”
C2300a“SHENZHEN EEP INDUSTRY CO., LTD”
E2400c“Shenzhen Folksafe Technology Co, Ltd”
D2400Shenzhen FSAN Intelligent Technology Co.
B2455Shenzhen Gangshanguanglian Electronics
E2400dShenZhen Gospell Smarthome Electronic Co
G2470“Shenzhen Hongtaidian Technology Co.,Ltd”
C2450“Shenzhen Kasman Technology Co.,Ltd”
B2300f“Shenzhen Lanstar Technology Co., Ltd.”
F335Shenzhen Luview CO. LTD
C2300bSHENZHEN NATURE ELECTRONIC TECHNOLOGY CO
F2400aShenzhen Newbridge Comm Equipment Co Ltd
H2450“Shenzhen Olycom Technology CO.,LTD.”
F2465“Shenzhen OPIZ Electronics Co, Ltd”
B210Shenzhen Oriented Focus Technologies Co
B2450“Shenzhen Patrol Hawk Technology Co.,Ltd”
F2400c“SHENZHEN PENSEE GROUP CO.,LTD”
E1950Shenzhen Qiaohua Industries Ltd.
E2400a“Shenzhen RDS Industial Co.,Ltd”
C2420Shenzhen Safer Science & Technology Co.
G2400a“Shenzhen Saint Optoelectronic Co., Ltd”
B323“Shenzhen SANAN Technology Co, Ltd”
C2350fShenzhen Sanhele Technology Development
C350“SHENZHEN SENSING BROVISION TECHNOLOGY CO., LTD.”
F2455Shenzhen Shinuoqi Electronical Science &
D2430“Shenzhen Sopooda Technology Co.,Ltd”
B2400“Shenzhen STK Technology Co., Ltd.”
F330Shenzhen Streaming Video Tech. Co. Ltd.
C1250SHENZHEN SUNELL TECHNOLOGY CORPORATION
F2475“Shenzhen ThinkLink Co.,Ltd”
C2410“Shenzhen UTEPO Tech Co.,Ltd.”
B2350f“Shenzhen VStarcam Technology CO.,Ltd.”
D525Shenzhen Wanjiaan Industrial Co. Ltd
E2400e“Shenzhen Wekomp Technology Co.,Ltd”
B2440Shenzhen Westshine Electronics Co Ltd
G2460Shenzhen Wolf-Guard Security HI-Tech Co.
C2350aShenzhen Xenon Industrial Ltd
C2350cShenzhen Yang Xin Electronic Technology
F2400b“SHENZHEN YCX ELECTRONICS CO.,LTD”
D2470“Shenzhen Yli Electric Lock Co.,Ltd”
G2400d“SHENZHEN YOUGUAN CCTV TECHNOLOGY CO.,LT”
B2430Shenzhen Youshenjia Video Technology Co.
D350“Shenzhen Yuxin Technologies Co., Ltd.”
E325Shenzhen Zhongben Security Electronic Co
H400“Shenzhen ZX-Neon Digital Video Co., Ltd.”
A1725Shield Security Doors Ltd
G255SIGFOX
C1425Sigma Security S.A
H200Silvernet Ltd
E1975SimonsVoss Technologies GmbH
E250simPRO
E2305“SJ High Tech Co., Ltd”
C320Skillweb
F1705SLAT
G2253“SMAX Technology Co.,Ltd”
G600Sony Europe Ltd
G340Sony Image Sensing Solutions Division
H1720Specialist Alarm Services Ltd
H1745Specialized Security Products Limited
C1800Spica
F1375SSAIB
G1875STANLEY Security
E2257STARVEDIA TECHNOLOGY INC
F2450“Starview Electronics Technology Co.,Ltd”
F1700STid
B1400Stratus Technologies Systems
E1400“Suprema, Inc.”
C1275SURVEON TECHNOLOGY INC.
G325SYAC - TB
F1500Synectic Systems Group Ltd
C300Synology UK Ltd
D2252Taiwan Electrical & Electronic Manufactu
F2254Taiwan External Trade Development Council
H1210Takex Europe Ltd
D2251“Talitor (Far East) Co., Ltd”
F1050Tamron Co. Ltd
G1750Tansa Turnstile
H700Tavcom Training
B1200Tavcom Training Theatre
F1476TBT INC
F1100TDSI
F1715TEB SAS
D850Tecnoalarm
H300Teledata S.r.L.
F300TeleEye Europe Ltd
C1670Telguard
C1200Telit Communications SpA
D2250Tesor Plus Corp.
E1100Texecom
G1600The Keyholding Company Ltd
C1975The Security Institute
H1200Thinking Space Systems Ltd.
C1810Third Millennium Systems Ltd.
E355“TIAN JIN YAAN TECHNOLOGY CO., LTD”
D425Tianjin Tiandy Digital Technology Co.Ltd
D2325Tibet System Co. Ltd
E1900TiSO
H1715TOMST s.r.o.
B350“TONGFANG (SHENZHEN) CLOUDCOMPUTING TECHNOLOGY CO,.”
E550Tool Zone - Sponsorsed by Anglia Tool Centre
F625“Topica Technology Co., Ltd.”
D1650Touchless Biometric Systems AG
B460Towermaster
H710Tracer Technology Co Ltd
B130TRENDnet
F675TRIKDIS Ltd
E2355“TRUEN Co.,Ltd”
C55Turnstar Systems
G2350“TVLogic Co., Ltd.”
G650“TVT Digital Technology Co., Ltd”
F110Twig Com Ltd.
D1100Tyco
G100UKTI Business Lounge
G200UKTI Business Lounge
E2255Ultracker Technology Co. Ltd
B330Union Optech Co.Ltd
F2251Unitechno Corporation
F1756UR Fog S.R.L.
G1300UTC Building & Industrial Systems
C430V-360
C1375Vapplica llc
G1700V-Biometrics
C710VCA Technology
C330VDT Direct Ltd
B362Video Insight Inc.
D1450Videofied
G250VideoIQ UK
F400“Videopark Technology Co., Ltd”
F320Videoswitch
C410“Vigitron, Inc”
B1950VIP Lounge
C1575Vision Components GmbH
F1000“Visionhitech Co., Ltd”
D1300Vista
C1100Vivotek Inc
G1200Volkswagen Van Centre
A1650Vorty
F1400VPS Site Security
C1350Vysionics ITS Ltd
E350Watec Co Ltd
E700Wavesight Ltd
D1350Wavestore Ltd
B325Webgate Inc
G2020Webro Cable & Connectors
G1430WebWayOne
B2300aWES Worldwide Expo Services Ltd
C2300dWES Worldwide Expo Services Ltd
F2253WES Worldwide Expo Services Ltd
F650Western Digital (UK) Ltd
C1890Wiley -VCH Verlag Gmbh & Co. KGaA
F1350Winsted Limited
E375Wireless CCTV Limited
B345Wireless Excellence Ltd
E100Wizlan Ltd
C1805Wo Hing Radio Company Limited
C550“Wonwoo Engineering Co.,Ltd.”
G2360Wooshin Electronics
B2350d“Wuhan Fute Technology Co.,Ltd”
B565Wyless
D380Xiamen Hengyan Electronic Tech Co. Ltd
A700“Xiamen Leading Optics Co., Ltd”
D950Xtralis (UK) Ltd
D2305XTRON INT
E2400b“XUNDAO (SHENZHEN) IND. CO., LTD”
G550Y3K (Europe) Limited
E2251Yin Sheng Technology Co. Ltd.
B1330Zavio Inc.
F1425Zenitel Norway AS
E1300Zhejiang Dahua Vision Technology Co.
D300“Zhejiang Uniview Tech. Co., Ltd.”
B1810Zhu Zhou Wan-Link Hi-Tec Corporation
B50“Zhuhai Eurbay Technology Co., Ltd.”
D2420“Zhuhai RaySharp Technology Co., Ltd.”
B2350b“Zhuhai Taichuan Electrical Manufacturing Co.,Ltd”
D280“Zhuhai Yuxun Coaxial Cable Co., Ltd”
D260Zipato
G2252ZULITE Corporation
B1940Zycomm Electronics Ltd
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